Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 501 features Hannah, Dispatcher on Demand and Policy Writer with Moetivations. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Hannah's public safety story The Moment I knew The Challenges of Working During Protests Being Young and Respected And more As always,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a milestone episode 500 and was recorded with a live audience at the Mayan Ranch during the leadership summit put on by the 360 Dispatcher and at the 2023 National NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a special bonus Imagine Listening episode that was recorded with a LIVE audience at the 2023 National NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 499 features a live Open Mic session. In this episode we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Coming in at a zero How to deal with the loss of a child over a 9-1...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 498 features Stephanie, a Sergeant with Henderson County Sheriff's Office, NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Stephanie's public safety story The Unpredictability of Dispatch Work Closure: Meeting a caller after helping them escape their burnin...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 497 features Bridget, Attorney, former deputy sheriff, and Founder of Lady Law Shield. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Bridget's public safety story Life changes and personal growth First Day on the Job as a Police Officer Standing up for yourse...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 496 features Kate, Paramedic, artist, and upcoming author and mom extraordinaire, out of New Jersey. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Learn more about Kate and her Modern Day Rosies project here . Episode topics – Kate's 9-1-1 story EMTs: The Constant Go-ing Attr...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 495 features Carrie, Emergency Communications Specialist 1/CTO/Q, with Johnson County Emergency Communications, KS. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Carrie's 9-1-1 story "If this job changes me, tell me" With them during their best and worst Over...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Mary's 9-1-1 story That first emergency call Handling suicide calls as a dispatcher Chasi...

Imagine your brother, wanting to kill himself. Imagine. Handing him a gun to show him how crazy the thought of it sounds. He takes that gun, and shoots himself in the head. In front of you. Now imagine you're 911 listening to the aftermath of a tragic mistake. This is what it is like, within the trenches of 911. Tune in each week to follow the journey of 911 dispatchers as they save lives and face...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 493 features Deborah, dispatch supervisor with Lakeway PD, Texas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Deborah's 9-1-1 story The overwhelming experience of starting as a 911 dispatcher The importance of training and support in dispatch Career reflect...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 492 is a LIVE Open Mic episode that was broadcasted at the 2023 NAVIGATOR conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Pulled over - "You have a cell and a pager?" Smart Criminal/Dumb Criminal Stealing $100+ worth of meat And more As always, if y...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 491 features Open Mic stories from the Imagine Listening session at the 2023 Texas Public Safety conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 490 features #IAM911 stories from the Imagine Listening session at the 2023 Texas Public Safety conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. WHAT YOU ARE ABOUT TO LISTEN TO COULD BE A TRIGGER. Sponsored by INdigital - Faceboo...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 489 features Audra, Public Safety Telecommunicator with St. Clair County Sheriff's Department. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Audra's 9-1-1 story From health care to dispatch Some calls are meant for us My toys are missing And more As always, i...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 488 features Brooke, Communications Officer with Saluda County Sheriff's Office, SC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Brooke's 9-1-1 story A literal cradle to the save The first call Knowing you've done all you can And more As always, if you have...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 487 features Emily, CTO with Cobb County 911, GA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Emily's 9-1-1 story A family of service I fell into dispatch, literally A loss and restoration of hearing And more As always, if you have any comments, questions,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 486 features Deborah, Retired 9-1-1 professional out of El dorado SO, California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Deborah's 9-1-1 story From fashion to service life Retiring after 30 years in dispatch And more As always, if you have any comments...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 485 features Elizabeth Mills, Telecommunications Officer, Hendricks County, IN. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Elizabeth's 9-1-1 story From rental cars to dispatch First day on phones equals a tanker explosion Calls that help solidify our calli...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 484 features Violet, former 911 dispatcher and current 911 Grant Writer. To find out more about Violet you can visit her here - Instagram | Web Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Violet's 9-1-1 story Recap at the Mini-C When you are the only one in...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 483 features Heather, CTO and Nugget the Peer Support Dispatcher out of Knox County 911, Indiana. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Heather's 9-1-1 story From hotel management to dispatch Being human in 9-1-1 The motivation for Nugget And more As...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 482 features Wendy, former 911 dispatcher, and a Peer Support Recovery Specialist. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Wendy's 9-1-1 story Dispatching while in high school Calls that stick Leaving and giving back And more As always, if you have any...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 481 features Angela Johnson, former 911 dispatch supervisor and Licensed Professional Counselor, and DTBG4 speaker. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Angela's 9-1-1 story recap The road to compassion fatigue (CF) education Symptoms of compassion f...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 480 features Morrissa, Telecommunicator and CTO w/North Carolina State Highway Patrol. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Morrissa's 9-1-1 story Early training Multitask or Omnitask Line of duty death And more As always, if you have any comments, q...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 479 features Congresswoman Norma Torres. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Clarification of the Consolidated Appropriations Act Why the 9-1-1 SAVES Act is still important What needs to be done to cross the finish line And more As always, if you ha...