LuAnn Nigara
Window Treatments for Profit with LuAnn Nigara
This podcast is specifically designed for window treatment professionals. If you are interested in doing what you do better, whether you are a retailer, installer, workroom, sales rep or from our industry partner community, you have found your people. We are going to talk about sales, marketing, hiring, efficiency, productivity and of course, profitability. Because why do any of it if you are not profitable, right? My name is LuAnn Nigara and I have been in the window treatment industry for 4 decades. With my husband Vince and our cousin Bill Campesi we’ve built our business, Window Works, fro...
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Episodes
333: What Would Lu Do?: Not Deciding Is a Decision 08.09.2025 14:54
Today With LuAnn Nigara: If 2025 has felt unpredictable, up and down, or just plain stuck—you’re not alone. But here’s the hard truth: not deciding what to do next is still a decision. And it might be the one that’s keeping your business from real growth. In this solo episode of Window Treatments for Profit, LuAnn breaks down the difference between business owners who spin and those who scale—espe...
332: Laura Nelson: 30 Years of Custom Work and Community 01.09.2025 49:17
Today With Laura Nelson: In today’s episode, LuAnn welcomes longtime friend and industry expert Laura Nelson, owner of Sew Nice in West Lafayette, Indiana. With over 30 years of experience in custom window treatments and soft furnishings, Laura has built a business rooted in craftsmanship, consistency, and care. They talk about Laura’s journey from solo workroom to respected leader in the WCAA, th...
331: What Would Lu Do?: Stuck at 7 Figures? These 5 CEO Shifts Will Help You Breakthrough 18.08.2025 38:58
Today With LuAnn Nigara: In this solo What Would Lu Do episode, I’m pulling back the curtain on the exact five strategic shifts I had to make when we scaled Window Works from $1.8M to nearly $5M. These aren’t feel-good theories—these are real-world, battle-tested pivots in how you think, lead, and operate your business. We’ll cover: The CEO mindset shift that starts it all—and why it’s harder (and...
330: What Would Lu Do?: One Hour That Industry Leaders Never Skip (and Others Always Do) 04.08.2025 25:49
Today With LuAnn Nigara: Would you ever leave your kid standing on the field after practice because you were “too busy” with work? Of course not. So why are you willing to stand up your business week after week? In this episode of Window Treatments for Profit, I’m breaking down the CEO Hour—the one meeting you can’t afford to skip. We’ll talk about: Why business owners constantly blow off their ow...
329: Bound by Business: Jessica Harling - Her Personal Journey Through Family Business – Part 2 28.07.2025 1:04:19
Today With Jessica Harling: Welcome to Window Treatments For Profit! Jessica is back for part two of our conversation, and today we're flipping the script. Instead of focusing on what Jessica learned from interviewing others in her 'Bound by Business' series, we're diving into her own personal journey working in a family business for years. Jessica gets vulnerable about her experiences, sharing th...
328: On-Air Strategy Session: Oana Molodoi: The Problem Beneath the Problem — Identify the Real Issue, and the Others Start to Solve Themselves 21.07.2025 1:12:01
Today With Oana Molodoi: Today on Window Treatment for Profits I am joined by Oana from OM Drapes Design joins me for an On-Air Strategy Session about managing explosive growth without dropping the ball on client service. With her new showroom generating incredible trade momentum, Oana feels torn between serving designers and maintaining her direct consumer base. But as we dig deeper, we discover...
327: Tara Kennedy: Customer Service Is Your Secret Weapon 14.07.2025 55:14
Today With Tara Kennedy: Today with Tara Kennedy, Director of Marketing at Window Modes, we explore what exceptional dealer support looks like in the window treatment industry. Tara brings a unique background from Direct Response marketing to this wholesale fabricator that's been serving professionals since the early 90s. We discuss their approach to motorization education, concealment systems thr...
326: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 7: Skipping the System ( Or Not Having a Selling System) 07.07.2025 27:51
Today With LuAnn Nigara: In the final episode of our series, LuAnn tackles the ultimate sales killer: skipping the system. Without a process, you’re winging it — and that means leaving money, confidence, and opportunities on the table. Learn why structure is not about sounding scripted — it’s about building trust, guiding your clients, and creating repeatable success. LuAnn walks you through a sel...
325: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 6: Taking “Maybe” as a Yes 30.06.2025 20:31
Today With LuAnn Nigara: “Maybe” feels polite. Safe. Hopeful. But in sales? It’s a silent killer. In this episode of Window Treatments for Profit, I break down the 6th Deadly Sales Sin: mistaking vague responses for real opportunities. You’ll learn why “maybe” doesn’t pay the bills, how to stop waiting in limbo, and the exact scripts to lead your client to a clear yes—or an honest no. If your pipe...
324: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 5: Avoiding the Close 23.06.2025 17:05
Today With LuAnn Nigara: If you're doing beautiful consultations and still walking away without a signed agreement—this episode is for you. In Part 5 of our “7 Deadly Sales Sins” series, LuAnn breaks down one of the most costly mistakes sales professionals make: Avoiding the Close. You’ll learn why clients actually want to be guided to a decision, how to confidently ask for the business without fe...
323: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 4: Being a Chameleon 16.06.2025 21:13
Today With LuAnn Nigara: In Part 4 of our solo sales series, LuAnn tackles a sneaky but costly sales habit: being a chameleon. It’s what happens when you adjust your tone, your process—or even your pricing—just to stay in the client’s comfort zone. The problem? You’re not leading the sale anymore… you’re following it. In this episode, LuAnn breaks down: The difference between empathetic communicat...
322: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 3: Feature Dumping 09.06.2025 24:02
Today With LuAnn Nigara: Today we’re tackling one of the sneakiest sales habits out there—Feature Dumping. Yep, this one shows up when you think you’re impressing your client with all the bells and whistles...but what you’re really doing is overwhelming them and missing the mark. Here’s the truth: your clients don’t want a product pitch. They want a solution. They want to know how your expertise—a...
321: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 2: Avoiding the Budget Talk 02.06.2025 22:38
Today With LuAnn Nigara: Are you tiptoeing around the money conversation—and wondering why your quotes are landing with crickets? In Part 2 of our special series, LuAnn breaks down one of the most common (and costly) sales mistakes: Avoiding the budget talk. She explains why staying silent doesn’t create comfort—it creates doubt. And how floating a confident investment range early in the consult b...
320: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales - Part 1 26.05.2025 21:58
Today With LuAnn Nigara: You’ve got the product knowledge, the design skills, and the consults on your calendar—but if you’re still leading with product instead of process, you’re leaving money on the table. In this episode, LuAnn kicks off a powerful new solo series: The 7 Deadly Sales Sins, based on the real-world coaching she does every week with Exciting Windows! pros. Today’s sin? Leading wit...
319: What Would Lu Do?: How to Sell Like a Pro: The Sales Questions That Turn Maybes Into Yeses 19.05.2025 26:19
Today With LuAnn Nigara: Welcome to Window Treatments for Profit! Today, we dive into the fundamental truth that questions are the answers in sales, inspired by sales master Tom Hopkins. Learn how to transform your sales approach by asking strategic questions that create connections, clarity, and commitment with your clients. We’ll emphasize the importance of continuous learning and offer practica...
318: What Would Lu Do?: Exactly What to Ask on a Discovery Call: Sales Questions That Actually Work 05.05.2025 27:47
Today With LuAnn Nigara: If you’ve ever fumbled your way through a discovery call or wondered why some leads ghost you after that first conversation—this episode is for you. LuAnn breaks down five strategic questions every window treatment pro should be asking on a discovery call—plus the real reason behind each one. Inspired by the sales genius of Phil M. Jones and enriched by a powerful real-lif...
317: What Would Lu Do?: Business Bravery: How to Take Action Despite Fear and Overwhelm 28.04.2025 20:02
Today With LuAnn Nigara: Every entrepreneur faces moments where fear and overwhelm stop you in your tracks. In this powerful episode, LuAnn Nigara dismantles the myth of fearlessness and introduces her proven "Business Bravery" approach developed over 40+ years of entrepreneurship. You'll learn practical strategies to take action despite uncertainty, including the morning intention that transforme...
316: What Would Lu Do?: How to Qualify Leads Without Disqualifying Your Future Revenue 21.04.2025 41:00
Today With LuAnn Nigara: Hey friends—today we’re getting real about a critical part of running a profitable business: qualifying leads. Because let’s be honest—most of us are either letting go of clients who could have been ideal, or we’re wasting precious time on ones that were never a good fit to begin with. In this episode, I’m sharing three real-world stories from my own business journey that...
315: Leslie Excell: From Workroom to Vision Magazine: How to Build a Window Treatment Business Interior Designers Can Rely On 14.04.2025 1:09:14
Today With Leslie Excell: In this episode of A Well-Designed Business, LuAnn is joined by interior designer and entrepreneur Leslie Excell, founder of Excell Design + Co, for an honest, grounded, and inspiring conversation about building a business rooted in clarity, boundaries, and heart. Leslie shares the pivotal moments that helped her reshape her business—from learning to say “no” without guil...
314: What Would Lu Do?: How to Attract High-End Window Treatment Clients by Speaking to Their Priorities—Not Their Wallets 07.04.2025 38:24
Today With LuAnn Nigara: Are you stuck speaking price while your dream clients are listening for value? In this episode of A Well-Designed Business, LuAnn gets real about how to elevate your messaging to match the elevated clientele you’re trying to attract. She walks you through the subtle yet powerful mindset and language shifts that can position you as the go-to expert for high-end window treat...
313: What Would Lu Do?: 5 Traits Every Standout 7-Figure Window Treatment Entrepreneur Has in Common 31.03.2025 26:01
Today With LuAnn Nigara: What separates the window treatment pros who build wealth from those who just build stress? In this solo episode, I’m pulling back the curtain on the five non-negotiable traits I’ve seen in every successful entrepreneur I’ve interviewed, coached, or worked alongside. After 1,300+ podcast interviews, dozens of coaching clients, and decades building Window Works, one truth i...
312: Bound By Business: Amy Cramer: The Legal Side of Family Business 24.03.2025 1:06:03
Today With Amy Cramer: In this special episode of our Bound By Business series, Jessica Harling sits down with Amy Cramer of Cramer Law Group to explore the essential legal structures family businesses need. Amy breaks down why proper documentation matters in succession planning, how to match estate plans with business documents, and the importance of clear roles and decision-making authority. Thi...
311: What Would Lu Do?: Your Window Treatment Showroom Opening & Beyond—How to Build a Community Hub for Clients, Trades, and Partners 17.03.2025 33:41
Today With LuAnn Nigara: Opening a window treatment showroom is more than just a ribbon-cutting—it’s the launch of a space that can become the heartbeat of your business. Done right, your window treatment showroom can evolve into a thriving community hub where clients, industry partners, and trade professionals come together. In this episode of Window Treatments for Profit, I’m sharing proven stra...
310: What Would Lu Do?: If You’re Tryin’, You Ain’t: It Takes Action to Build a Profitable Window Treatment Business 10.03.2025 19:05
Today With LuAnn Nigara: Are you trying to grow your business, or are you actually doing it? In this episode of Window Treatments for Profit, we’re tackling one of the biggest mindset shifts that separates successful business owners from those who stay stuck: the difference between trying and doing. Inspired by the Toby Keith song If You’re Tryin’, You Ain’t, this episode will challenge the way yo...
309: Overheard: Inside a Window Treatment Mastermind: How 5 Experts Built a Powerhouse Support System 03.03.2025 1:04:14
Today With Vita, Jill, Nikki, Julie, Leslie: Hi, welcome to Window Treatments for Profit. On today's episode, I'm joined by five powerhouse window treatment experts: Vita Vygovska, Leslie Excell, Jill Ballew, Julie Murphy, and Nikki Greenwood. For the past two years, they've been meeting monthly in their own mastermind group, sharing everything from financials to marketing strategies. More About V...
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