What's Your F'ing Business?®

We're back!  Listen to franchisors who know the true measure of success - franchisee satisfaction and how to attain it. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Franchising can move fast and the best brands keep up - without changing their culture.  Charles Watson, CFE is CEO of T ropical Smoothie Cafe and takes us on a tour of a brand that redefined itself as it grew into a quick casual powerhouse. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

No one can rest on their laurels.  Scott Frith, CEO of Lawn Doctor and Happinest Brands talks about how a franchise brand that was launched over 35 years ago still dominates the market and has evolved to keep growing. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Co-founder and CEO of skoah talks about how she changed her path from a full service to a facial-only concept and product line to create a new franchise system in Canada.  She shares how important it is to analyze your market and the client needs to build customer loyalty.  Now working with Franworth , she is poised to grow through the U.S. We don't just talk about operations, we help you ref...

Two people with shared values and a deep respect for people get together to change the face of coffee and franchising.  Listen to Bob Fish, founder and co-CEO with Michael McFall, Co-CEO of Biggby Coffee as they tell their story and share their passion for coffee and people. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Franchising is more than fast food and personal services - InXpress meets the needs of businesses looking for affordable and convenient shipping solutions.  Dustin Hansen - CFE, CEO of Inxpress shares ideas on how to prove out a concept and what it takes to help franchisees grow. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Anna Phillips, founder, and Meg Roberts, CEO of The Lash Lounge talk about creating a new business category, introducing a new service and then brining in partners to grow it to its full potential.  Builders and Growers working together. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Jim Carpenter of Wild Birds Unlimited   shares his path from being a bird enthusiast to making all of America bird enthusiasts through his strong network of like-minded franchisees.   We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

In part two, Jim Carpenter of Wild Birds Unlimited talks about how shared values have made them succeed with great franchisee satisfaction. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Since 1982 Great Clips has been delivering quality hair cuts in a system designed to be convenient for the customer.  That was carried into the system, where the franchisor has worked tirelessly for the success of the franchisees.  Listen to Steve Hockett, CEO and Rhoda Olsen, Chairman of the Board of Directors talk about combining care and compassion with systems to build a brand over 4,000 units...

Hear Clarissa Bradstock, CFE, CEO of Any Lab Test Now was brought into a system to find the balance of meeting the needs of the consumer, the franchisees and the investors.  It can be done through thoughtful, steady leadership. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Lisa speaks candidly about starting a Fit4Mom on a budget and building on a network of like-minded women who want to help other women and how it evolved. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Steve Greenbaum has had a long and varied career in franchising.  He started as founder of PostNet , then CEO of ComForCare and now he is taking his lessons and helping other franchisors through Full Contact Franchising .  Listen as he shares lessons learned and his vision for the future. We don't just talk about operations, we help you refine them. Check out how FranWise can help your busine...

Brands that start with a common core - a set of values can work together to create a great foundation.  The founders of Firehouse Subs did just that and then Don Fox, CEO, built a strong and growing system on top of it.  It's complicated, but Don makes it sound easy. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

In this episode, Jania Bailey, CEO of FranNet talks about converting a large "mutual benefit company" into a franchise system that has grown to serve thousands of franchise brands. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

How do you step on to a moving train?  Catherine Monson, CEO of FASTSIGNS and 2020/2021 Chairman of the International Franchise Association , tells her journey in franchising and how she worked to take a successful brand and make it one of the leaders in the field. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Mary Ann O'Connell, host and producer of the podcast introduces you to the series, it's intent and what's to come this season. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Rebecca Monet, founder of Zorakle Profiles helps explain what  profile of  strong franchisors in different phases of brand development.  We talk "Builders and Growers." We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Susan Beth has done it all - from being a franchisee in her early 20's to being the COO of a major Private Equity fund, NRD Capital .  Susan talks candidly about her journey, working in a family business and learning the operations of diverse brands.  She also gives a window into what PE funds are looking for when investing in franchise systems. We don't just talk about operations, we he...

Shelly Sun co-founder and CEO of Brightstar Care and author of " Grow Smarter, Risk Less" talks about the importance of planning and forecasting for sustainable growth.  She shares the lessons she learned and the realities of being a franchisor and why she wrote her compelling book. We don't just talk about operations, we help you refine them. Check out how FranWise can help your bu...

What determines a successful brand?  Strong unit economics.  Sam Ballas CFE, founder and CEO of  East Coast Wings and Grill does a deep dive about how crucial it is for the franchisees to perform well and for all the business decisions work to support that.  How are the benchmarks determined?  How are they measured?  How do they change? We don't just talk about operations, we help you refine...