What's Your F'ing Business?®

"Franchisors have to soar with their strengths and manage their weaknesses…"  said Sean Falk , Commercial Lines Specialist at Hylant in a group discussion of the challenges and opportunities that await franchisors in 2022.  Join Dawn Kane , Co-founder and  CEO of Hot Dish Advertising , Michael Ianuzzi, CPA , Partner and Co-Practice Leader in Franchising at Citrin Cooperman , Michelle Row...

Michael Haith , CEO of Teriyaki Madness has successfully developed several franchise brands. Now he is taking the lessons he learned for franchise development, operational support and building a profit model for franchisees and franchisor.  We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Sean Hart, VP of Development for American Family Care talks about relying on their mission statement to guide development and growth successfully and providing the support franchisees need.  "See customers where they are in ways that are convenient for them at prices that make sense for them." We don't just talk about operations, we help you refine them. Check out how FranWise can h...

It takes a lot to be a brands that keep growing after 30+ years and Pete Baldine , President of Moran Family of Brand s tells us how.  Automotive is ever-changing and you need franchisees who trust you to flow, respond and anticipate.  Listen to how they have done it, keep doing it and their plans for the future of Mr. Transmission , Milex Complete  Auto Care , and Turbo Tint . We don't just...

Consistent quality is the cornerstone of Wayback Burgers - in food, service, ambience and franchisees.  Listen as President Pat Conlin talks about building this brand and his unique perspective as a former franchisee. It's all about a commitment to the brand and doing it right. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Boston Pizza is growing through Canada and now the U.S. with a laser focus on operations, community, training, and the customer experience.  Hear how Ryan Reeves, Vice President of Franchise Sales and Development lays it out - you can't have development without great culture, operations and training.  Growth and training go hand in hand. We don't just talk about operations, we help you r...

Join Danessa Itaya , President of Property Management, Inc , (PMI) to talk about a unique expansion model that supports its franchisees while they support property owners in all types of properties.  They had huge growth during the pandemic and are on target to grow even more. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

B2B services offer some great franchise opportunities and Pirtek is one of the the top brands. CEO Kim Gubera explains why you don't have to be flashy to be a successful franchisee in a successful brand.  Hear about their in-depth technical training for franchisees and their employees , 24/7 tech support and a focus on company culture and values.  Integrity, transparency, mutual trust and mut...

Kelly Jensen , President of NHance takes his slogan "Wood refinishing done right" seriously and applies it to franchising, too.  NHance does franchising right and has over 400 franchisees to prove it!  Listen to his common sense approach that blends ethics, deep understanding of the franchise model and selectivity to drive franchise development and success. We don't just talk about...

Join Andrew Cox , Senior VP of Business Development for Medi-Weightloss to learn how to successfully invest in franchising to become a leader in a crowded space.  It's all about people, people, people! (and understanding the business model). We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Who is your prime franchise candidate?  Has your brand, its support and reach changed to attract a new generation of franchisees?  Listen to Joe Malmuth ,  VP of Franchise Sales for Batteries + talk about the adaptations are needed for brands to remain relevant to today's buyers … and tomorrow's. We don't just talk about operations, we help you refine them. Check out how FranWise ca...

Balancing a franchise system so it survives 44  years and grows to 4,000 units takes work and understanding.  Ed Quinlan , President of ChemDry talks about the importance of metrics, customer satisfaction, innovation and making decisions that are a win for the consumers, franchisees and the ChemDry brand. We don't just talk about operations, we help you refine them. Check out how FranWise can...

Who rents tires?  RnR Tire Express f ranchisees do.  Larry Sutton , founder and CEO of RnR Tire Express tells how he converted the "rent-to-own" model to a necessity - tires and wheels.  Listen as he shares more than 20 years' experience growing and supporting franchisees.  Proper training is the key to solid growth. Mary Ann O'Connell of FranWise sat down with Larry for a grea...

What business are you really in?  When you understand your "why," decisions and growth can cut through the clutter and drive success.  HOA Brands ( Hooters and Hoots ) CEO Sal Melilli share his history with the brand and his passion for the brand and the customer and driving a path for franchisees' growth. We don't just talk about operations, we help you refine them. Check out...

Kristen Pechacek , Chief Growth Officer of MassageLuXe , shares her ideas on how to focus on growth.  It's more than adding new units, it's all about the franchisees' profitability and the franchisor's ability to support them.  When done well, there is always room for a great brand in a crowded market. We don't just talk about operations, we help you refine them. Check out...

Tune in this season and listen to the top executives of solid brands talk about endurance.  They may not be sexy, but they are solid!  These brands are brought to you with the help of 919 Marketing and Fishman PR .  It's a great season and all we need is - you! We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Respecting your franchisees' time and knowledge and acting on their feedback has created engaged and satisfied franchisees.  Shant Assarian , CEO of Mathnasium shares real world tips for building a strong brand, strong community and strong franchisee satisfaction. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Dan Shapero, President and COO of TeamLogicIT, makes it sound so easy, but he has a careful dedication to culture, honest communication and transparency that pays off with strong franchisee satisfaction.  Listen for great tips to grow your brand. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

It sounds simple - serve the franchisees by leading them to their potential.  Learn how to gain trust and satisfaction by building trust and being true to your word.  Steve White , COO of PuroClean t alks about his success with many brands by setting culture and following through with a united team.  "You'll never grow focusing on your weaknesses, but you need to know what they are.&quot...

Mary Jane Riva , CEO of Pizza Factory started as a franchisee, so she knows how to listen to their feedback.  Using data from the Franchise Business Review Franchisee Satisfaction Survey and a strategy to become an integral part of small markets, Pizza Factory has grown even through a pandemic.  How?  Be awesome! We don't just talk about operations, we help you refine them. Check out how Fran...

How do you build great franchisee satisfaction in a highly competitive market?  Tell the franchisees the truth, keep a focus on what you do and get franchisees to share the vision.  Sean Manning of Payroll Vault doesn't pull punches and talks about the hard work it takes and the rewards it can reap. We don't just talk about operations, we help you refine them. Check out how FranWise can...

Donnie Carr , President of Christian Brothers Automotive talks about the power of a shared vision and strong business culture values when building a brand that lasts.  The balance of unit level economics and culture are the key to their franchising success. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Jesse Johnstone , President of Fibrenew , shares their focus for having highly satisfied and motivated franchisees as they grow out from their home base in Canada and persevere for 36 years!   We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Not every brand is seeking to be the biggest, but they can still be the best at what they do.  Michael Arrowsmith , CDO of Pinch A Penny Pool, Patio and Spa , talks about franchising with heart.  Hear how this family-run business has grown a regional brand to great success for them and their franchisees by truly caring about their franchisees success and developing a system around that and how the...

Good franchisees measure performance, but the great ones measure their franchisees' satisfaction.  Tune in to a fun and interesting discussion with Eric Stites Founder and CEO, and Michelle Rowan , President of Franchise Business Review about how getting anonymous, honest, and truthful feedback can be the most powerful tool in growing a brand.  The follow this season as we talk to some of the...