Russell Hill, Charity Dunning
What the Fixed Ops?! (WTF?!)
Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www. FixedOPSMarketing.com/WTF .
Author
Russell Hill, Charity Dunning
Category
Podcast website
Latest episode
Jul 6, 2026
Where to listen?
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Episodes
Dealer shares how to be a VALUABLE Vendor - Matt Bowers - #automotive #shorts #dealership 23.09.2025 0:55
Matt Bowers shares the secret sauce to finding success as a dealer vendor. "The vendor can't get paid while he fails." Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE T...
People Agree with Me No Matter What - Matt Bowers - #automotive #shorts #dealership 22.09.2025 0:30
Matt Bowers shares how he tries to be aware and open-minded to new thoughts and ideas - since people tend to agree with him no matter what. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calend...
Culture is about WINNING - Matt Bowers - #automotive #shorts #dealership 19.09.2025 0:31
Great cultures are built on success and winning - not losing and failing. A leader's job is to put people in positions to compete and win. Matt Bowers shares his leadership style with us on this What the Fixed Ops?! short. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted a...
THIS is the #1 MISTAKE that New Dealers Make! - Matt Bowers - #automotive #shorts #dealership 18.09.2025 0:39
Is it best to start small when you're a new dealer just getting in to the game? Or do you "go big or go home"? Matt Bowers has advice some may find surprising. But as a multi-state dealer himself, all would be wise to listen! Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a truste...
How Blowing Up Balloons Built Edge - Matt Bowers - #automotive #shorts #dealership 17.09.2025 0:49
When Matt Bowers was told what he was “good for,” it sparked a competitive ambition. From blowing up balloons in the parking lot to selling used cars, that fire pushed him to build a multi-state dealership group. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; pr...
The Harsh Truth: Talent is Not Enough - #automotive #shorts #dealership 16.09.2025 0:59
You can have the drive and the talent, but it doesn't mean you're going to own or scale an elite auto group. Matt Bowers breaks down the formula: 50% talent, 35% timing, 15% who you know. Learn why success in automotive is about more than hard work—it’s about seizing the right opportunities at the right time. Global Dealer Solutions offers a network of high-performance providers while remaining pr...
Blowing Up Balloons Gave Me an Edge: Matt Bowers’ Automotive Story - What the Fixed Ops?! 15.09.2025 48:42
"From ""just some kid off the street"" to owning a multi-state dealership group - Matt Bowers’ journey in automotive is anything but ordinary. In this episode, Russell and Charity sit down with Matt Bowers of Matt Bowers Auto Group to dig into the lessons he’s learned along the way and the challenges that keep him up at night - including how unpredictable events can shake the industry. Here’s what...
The Best Leader EVER - #automotive #shorts #dealership 11.09.2025 0:53
Develop a strategy with a Root Cause Analysis. Be the best leader that you can be. Joseph Clementi shows us the journey. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE...
Listen to People You Don't Agree With - #automotive #shorts #dealership 10.09.2025 0:59
To become a better leader, you need to invest in yourself. Joseph Clementi shows us where to start. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE...
How To Inspire People! - #automotive #shorts #dealership 09.09.2025 0:49
The job of a leader is to inspire! How do we get people inspired - to reach their full greatness? Joseph Clementi tells us how... Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-...
Are YOU a Healthy Person? - #automotive #shorts #dealership 08.09.2025 0:57
A healthy person and a healthy business do the same thing - replicate the processes that are working. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LI...
The Emotional Quotient Skill - #automotive #shorts #dealership 05.09.2025 0:52
Understanding stress and pressure is NOT a soft skill. Learn what hard wired skills can do for you in the workplace. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE...
What is QUIET Leadership? - #automotive #shorts #dealership 04.09.2025 0:52
Leaders are continuous learners. Be a quiet leader and don't get stuck in the "there's nothing more to accomplish" trap! Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE...
This GAP is an OPPORTUNITY - #automotive #shorts #dealership 03.09.2025 0:57
Servant leadership leaves a gap for opportunity for leaders to drive value. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.li...
Get Unstuck, with Coach Joe Clementi! - What the Fixed Ops?! Full Episode! 02.09.2025 58:50
For the first time in history, four generations are working side by side in automotive - and leading them requires more than hand-me-down processes. Joseph Clementi, the Giver and Servant Leader, shares how quiet leadership, continuous learning, and a deeper understanding of human behavior drive true results. Discover why leadership is no longer about being the loudest voice in the room, but about...
Is Brand Loyalty DEAD? - #automotive #shorts #dealership 28.08.2025 1:16
Dealers, take note: Brand loyalty is no longer guaranteed. The political landscape is reshaping what customers buy - and WHO they buy from. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendl...
How Attacks on EV Profits Could Cost Dealers BIG - #automotive #shorts #dealership 27.08.2025 0:51
Dealers - your EV profits are under attack! With mandates shifting, carbon credits vanishing, and incentives drying up, the money you counted on is disappearing fast. Adapt now or watch your margins evaporate. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; pric...
How Much More Will You Pay for THIS? - #automotive #shorts #dealership 26.08.2025 0:25
Convenience has a price—and people are happy to pay it. From home delivery to hand-to-hand service, customers are proving they’ll spend more for the ease and speed they want. The question is… are you giving them the dealer-Door Dash option? Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference....
Do You Have THE HUSTLE? - #automotive #shorts #dealership 25.08.2025 0:50
Jay Law reveals the grit it takes to close deals-chasing every lead, following up until you’re remembered, and turning “not interested” tire kickers into real buyers. This is the hustle that separates the pros from the rest. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted...
Is There a Better Way to Sell Cars? - #automotive #shorts #dealership 22.08.2025 0:58
What really makes a successful salesperson? Selling cars has always been about the close… but is that still the best way? In an industry with little coaching or mentoring, success often comes down to what you do when you're NOT in front of customers. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big d...
Dealers AREN'T Monsters! - #automotive #shorts #dealership 21.08.2025 0:40
The #1 employer and taxpayer in any small town across America is the dealership. Automotive is 4% of GDP. It's time to humanize our dealers. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calend...
20 Million Views Per Month! Content is King! - #automotive #shorts #dealership 20.08.2025 0:56
20 million views don’t happen by accident. The secret? Content that actually matters and the courage to be radically transparent. No gimmicks. No fluff. Just the kind of value that keeps people coming back for more. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser;...
Dealers Can Make More Money Knowing THIS! - #automotive #shorts #dealership 19.08.2025 0:52
Want more profit? Start by giving customers exactly what they want - and being upfront about it. In this video short with Jay Law from Car Dealership Guy, we share why transparency builds trust, drives loyalty, and puts more money in your dealership’s pocket. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes...
Why Dealer-First Media is Winning (and What It Means for You) - What the Fixed Ops?! Full Episode! 18.08.2025 57:13
News and content outside of traditional journalism are redefining what “media” means for our industry. Today’s leading platforms aren’t just reporting — they’re curating content that helps dealers make money and deliver better customer experiences. In this episode, Dealer Advocate and Content King, Jay Law with @CarDealershipGuy shares why the most successful dealer-first media connects the dots...
How Dealer Vendors Have Changed For the Better - #automotive #shorts #dealership 14.08.2025 0:53
Mike Keene discusses the difference AI has made when implementing systems from dealer vendors. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and...
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