Urgent Care Leadership

Send us Fan Mail In his first interview as the new CEO, Steve shares his perspective on the Urgent Care field and the role of the Urgent Care Association and its affiliates (the College of Urgent Care Medicine, the Urgent Care College of Physicians, the Urgent Care Foundation and the Commission on Urgent Care Quality) in leading into the future. Learn more about where UCA is headed, and the leader...

Send us Fan Mail Dr. Shelley Janssen is the Chief Medical Officer at Doctors Care in South Carolina, and a candidate for the Board of Directors of the Urgent Care Association.

Send us Fan Mail Janae Walsh is a family nurse practitioner at Davam Urgent Care and a candidate for the Board of Directors of the Urgent Care Association.

Send us Fan Mail Dr. Alicia Tezel is a pediatrician with Little Spurs Pediatric Urgent Care and a candidate for the Board of Directors of the Urgent Care Association.

Send us Fan Mail Dr. Cassandra Donnelly is a Regional Medical Director at Wellstreet Urgent Care and a candidate for the Board of Directors of the Urgent Care Association.

Send us Fan Mail April Gillam is the head of Industry Strategy and Consulting at Solv, an urgent care investor, and a candidate for the Board of Directors of the Urgent Care Association. 

Send us Fan Mail Catherine Grant is Founder and CEO of ExperCARE and a candidate for the Board of Directors of the Urgent Care Association.

Send us Fan Mail Amy Wright is the Director of Urgent Care, Telehealth and Access at Jefferson Health, and a candidate for the Board of Directors of the Urgent Care Association

Send us Fan Mail Randy Johansen is the former CEO and current Advisor to the CEO at American Family Care, and a candidate for the Board of Directors at the Urgent Care Association.

Send us Fan Mail Dr. Jeannie Kenkare is President of Yale New Haven Health Urgent Care and a candidate for the Board of Directors for the Urgent Care Association.

Send us Fan Mail Join me and UCA's Advocacy Manager, Kristin Rastatter, as we talk with Kelli L'Heureux from Resilient Advocacy in Sacramento, California.  Kelli's firm works with the California Urgent Care Association on their legislative and regulatory efforts in the state, but their learnings have applicability for everyone trying to positively influence how Urgent Cares are trea...

Send us Fan Mail Dr. Ellis is the chair of the Government Affairs Committee of the California Urgent Care Association (CalUCA) and leads state efforts to influence legislation and regulation.  Learn how he got started, what the key issues are, what they've learned along the way, and his vision of what the future holds for Urgent Care advocacy. 2024 Regional Conferences: Northeast Regional Urg...

Send us Fan Mail Dr. Halpert is the co-chair of the Government Affairs Committee of the Northeast Regional Urgent Care Association (NERUCA) and has over a decade of experience influencing state legislation and regulation.  Learn how this got started, meet the key players, discover what they've learned along the way, and his vision of what the future holds for Urgent Care advocacy. 2024 Region...

Send us Fan Mail UCA's Advocacy efforts recently achieved a milestone - inclusion of Urgent Care in the 2025 Medicare Physician Fee Schedule publication issued by CMS.  This episode goes into more details about what that means, why it's important, what happens next, and when those efforts might directly impact Urgent Care centers.  Guests are Eric Zimmerman from McDermott+ and Kristin Ra...

Send us Fan Mail This episode goes into the details of what it takes to make things happen in state legislation and regulations, through the experience of Christopher Nugent, MBA, CRA, RT(R)(CT).  Chris has been instrumental in the work of UCA member coalitions who are advocating state by state to ensure a pathway exists for limited scope x-ray licensure in all states.  We discuss the victories an...

Send us Fan Mail Brandon Robertson is the Founder and CEO of UCP Merchant Medicine and Intellivisit Solutions and is a candidate for the Urgent Care Association Board of Directors in 2024.

Send us Fan Mail Stephanie Bond is the Practice Administrator at Intermountain Health and a candidate for the Urgent Care Association Board of Directors in 2024.

Send us Fan Mail Boyd Faust is the Chief Strategy Officer at GoHealth and a candidate for the Urgent Care Association Board of Directors in 2024.

Send us Fan Mail Derek Newell is the Chief Executive Officer of NextCare  and is a candidate for the Urgent Care Association Board of Directors in 2024.

Send us Fan Mail Dr. Jeff Schor is the founder and former CEO of PM Pediatrics and a candidate for the Board of Directors for the Urgent Care Association in 2024.

Send us Fan Mail Rachel Sossoman is the President and CEO of Mercy Urgent Care and Occupational Medicine and is a candidate for the Urgent Care Association Board of Directors in 2024.

Send us Fan Mail Eric Zimmerman leads UCA's lobbying team at McDermott+ in Washington, D.C.  McDermott+ serves the health industry exclusively, and their team of lawyers, physicians, policy professionals, data analysts and Capitol Hill/government agency veterans brings robust expertise to UCA's Advocacy efforts. Eric Zimmerman joins UCA CEO Lou Ellen Horwitz to dive into the current stat...

Send us Fan Mail Selena and Lou Ellen discuss UCA's advocacy strategy and tactics:  how we got here, what progress we've made, lessons learned and insights gained, and what everyone who works in urgent care (or just loves and believes in it) can be doing to engage with legislators and regulators to make sure we'll always be here when our communities need us.

Send us Fan Mail UCA Chief Executive Officer Lou Ellen Horwitz provides an update on Urgent Care Advocacy and the next steps, both as an organization and an industry.

Send us Fan Mail Since the founding of the Urgent Care Association, it’s been governed by a democratically elected Board of Directors.  So, every year, UCA members elect a new class of directors to the Board.  In the next few episodes of the podcast you are going to get to meet this year’s election candidates.  This episode’s guest is Danielle Bynum, Director of Operations of Physician Practice Ma...