Under the Influence with Martin Harvey

Taking care of kids is one of the most rewarding parts of practice. It's also one of the most challenging! Dr. Jenna Davis has years of experience taking care of kids and helping chiropractors around the world upgrade their skills and confidence in taking care of kids. Jenna joins Martin on this episode of the podcast to talk all things paeds including her PIPS (Pediatric Intraoral Palate Specific...

High retention is a true win-win in practice. Your patients or clients get better results and you get a practice that grows more easily and is low stress. This week Dr. Vismai returns to the podcast to dive deeper into what he does to have a high retention, person-centred practice. To learn more about Vismai's book "Keep Your Clients" https://www.keepyourclients.com/chiropractors For Vismai's Lond...

Taking care of people when they are pregnant is a hugely rewarding part of practice. To do it well though, you need some specialised knowledge. Dr. Julie Uren joins Martin on this episode to talk all about chiropractic and pregnancy! Julie worked for years as a midwife before becoming a chiropractor and has years of taking care of pregnant women both as a midwife and as a chiropractor. Register fo...

Should you talk about wellness or performance care on the first visit? When people are in pain should you be talking about the value of a chiropractic lifestyle or is it better to focus on their immediate needs and talk about wellness once they are feeling improvement? This episode explains what you should and shouldn't have in your report of findings if you want people to stay long-term! Register...

Dr. Liz Anderson Peacock is a master at living life with passion and purpose. If you want to learn what it takes to have a waiting list practice full of kids you will love today's episode. To learn more about Liz and the programs she teaches https://drliz.ca/about/ Register for DG 2.0 https://spinalresearch.com.au/get-involved/events/dynamic-growth/?fbclid=IwAR0c5RgpG9GLaAxxD7EkCTA2Lj6jO3WFzIBLRq8...

As a chiropractor, you probably find that communication challenges arise frequently. It comes with the territory when you are promoting a view of health that is different from the mainstream one. But sometimes people come in wanting things that seem absolutely crazy! So how should you handle it when this happens? In this episode, Martin breaks down exactly how to handle it when it seems like the c...

Would you like to be the team chiropractor for a professional sports team? This sort of gig gives you (and the profession) LOTS of cred. Elite athletes are seen as the authority when it comes to prevention and performance. Dr. Tony Croke has recently been appointed to be the team chiropractor for the Essendon Football Club in the Australian Football League. In today's episode, Tony shares how he g...

"Influence. The Psychology of Persuasion" by Robert Cialdini is arguably the 'bible' of the influence literature. It lays out the core ideas on why people do what they do and what we can do to ethically influence them to make better decisions. It's the book that set me on the path of improving my communication. To celebrate the 50th episode of "Under The Influence" I have reviewed Cialdini's 6 pri...

Most of the people you take care of are stressed. Most of them are chronically stressed. It's having a profoundly negative impact on their health and happiness. And you, as a chiropractor, can help them in a way that no other healthcare practitioner can. In this episode, Martin is joined by Dr. Wayne Todd. Wayne has been in practice for over 35 years. Throughout his career, he has been striving to...

Whether you like it or loathe it, videos of chiropractic adjustments get lots of views on social media. On YouTube, there are multiple chiropractors with over a million subscribers! There is even 1 with over 2 million subscribers. Then there are the accounts on Instagram and TikTok with massive followings. All this means that it's an increasingly common experience to have someone come in for their...

If you want to learn how to grow a referral-based, patient-centred practice, you have to listen to this episode. Dr. Andrew Cameron with his partner Mark Pearce has built N8 Health group to 7 practices spread over 3 states in Australia. He is a contrarian about what it takes to build a practice. He's big on role-playing and giving and receiving tough feedback as necessary practices to build a grea...

At a certain point contacting people who have missed or cancelled appointments stops being supportive and starts to feel like stalking! Recalls CAN be a great way to keep people on track with their care (and keep your appointment book full). Done wrong they could be actually stopping people from coming back to see you! People's expectations in 2022 are VERY different from 10, 5, or even 2 years ag...

Marketing legends like Seth Godin recommend that you make your product or service remarkable by focussing on a niche. Dr. Mark Uren has done exactly this by engaging recreational runners with a running workshop. It helps people run better and avoid injury. It helps him grow the number of ideal clients he sees and grow his influence in his community. Mark joins Martin to talk about how to set up a...

You often learn more from challenging times than you do when things are going smoothly. Last Wednesday was certainly an opportunity to learn for Martin! He had a booked-out shift and found out that the CA who was rostered was too unwell to come in.  So how did it go and what did he learn from it? Listen to this episode to find out! To register for Martin's Communicating to Improve Patient Car...

Most chiropractic communication approaches are front-loaded – they focus only on what to do in the first few visits. Maybe you have a workshop to explain the 'big picture' of chiropractic, but there is no (or little) focus on what to do on adjustment visits to drip feed the key concepts. It sets you up for failure if your vision for your practice is lifetime care but you expect people to remember...

Would you like to double your practice? Would you love to have an engaged, excited, driven team? Today Martin is joined by Dr. Adam Sherriff who knows what it takes to create a dream team AND double your practice because he has done both! o register for Martin's Communicating to Improve Patient Care seminar in Australia check out https://www.chiro.org.au/commscircuit/#about Online via 2 webinar se...

Most chiropractors focus WAY too much on new patients/ clients/ practice members! Their procedures focus on what to do on a first and second visit, new clients are treated like visiting royalty, and they tell themselves that what they 'need" to grow their practice is to get MORE new people! It often creates a trap for them where they always 'need' new people! The alternative is to focus on long-te...

Many chiropractors have working mothers as a big part of their practice. They are often juggling LOTS of things (kids, partner, extended family, work, friends etc.), and their health often suffers. Chiropractic and a chiropractic lifestyle can be incredibly helpful for them. Additionally, they are often the chief health decision-maker so communicating the value of chiropractic to them is super-imp...

A common challenge I hear chiropractors experiencing is that they find it hard when people come in and want to go into excruciating detail about their pain. On one hand, you want to make sure they are heard, on the other hand, it can make you run late and indicates that they haven't connected with the 'big picture' about chiropractic. In this episode, Martin breaks down the do's (and don'ts!!!) of...

Dr. Adam Mckenzie moves fast! He is the founder and CEO of the 'Chiropractic Life' group. https://chiropracticlife.com.au/. They have over 40 practices and a team of over 100 people and are growing rapidly. Martin and Adam chat about what inspired Adam to go from working digging trenches as a wayward teenager to creating a phenomenal group of chiropractic practices. To learn more about the Austral...

The scenario of someone not wanting to go through your process (consult, exam, x-rays report etc) and just get 'cracked' is one that many chiropractors struggle with.  In today's episode, Martin maps out how to handle it when it happens and also how to proactively avoid this shituation! To register for Martin's Communicating to Improve Patient Care seminar in Australia check out https://www.c...

Today's episode is a special one - this time the tables are turned and Martin is interviewed by Dr. Angus Pyke for the "Marketing your Practice" podcast.  We go deep on the questions you need to ask to bulletproof your Certainty. https://podcasts.apple.com/us/podcast/marketing-your-practice/id1370714740 https://open.spotify.com/show/5eOycXrqKdk0XY5a7HfrEo To learn more about Certainty 2.0 htt...

The quality of your life is determined by the quality of your decisions. The quality of your decisions is determined by the clarity of your thinking. This book can teach you to use reason to sort the truth from the bullshit... and in a world overwhelmed with information, that is a superpower. Dr Travis Corcoran is returning to the podcast to talk about his new book "Restoring Reason" https://www.r...

You can learn a lot by listening to people who have done remarkable things.  In this episode of the podcast, Martin is joined by Dr. Patrick Sim. He is a chiropractor who has practiced in a number of different styles and served in a range of positions in chiropractic politics. Two years ago he, along with his team, launched a phenomenal chiropractic program, the Australian College of Chiropra...

Certainty is certainly important to you as a chiropractor. It impacts your confidence in your skills, recommendations, and communication. Arguably your level of certainty determines your level of success! In today's episode, Martin maps out a framework you can use to progressively and predictably increase your level of Certainty! To learn more about Certainty 2.0 https://insideoutpractices.com/the...