Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Polygon is a new service offering that will revolutionize the way you manage and process your compliance documentation.  =====  Website: https://compliancerisk.io/ - Use discount code "unclemarv" for a 10% discount.  === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙 Host: Marvin Bee 🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ ☕ S...

Propr is a branding, design and marketing agency. Propr's key focus is to help position and grow B2B brands through clarity and enablement. Our conversation today focused on what your brand really means and what it takes to be authentic.  Website: https://propragency.com/ Build Your Brand Like You Give a Shit: https://amzn.to/3wdXKux === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspo...

Cinch IT also offers franchise opportunities throughout the US. Their mision is to help entrepreneurs start and grow their own Managed Service businesses. Website: https://cinchit.com/ Request Franchise Information:   https://cinchfranchise.com/ === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙 Host: Marvin Bee 🛒 Uncle Marv’s Amazon Store (gear & tools I recommend):...

Lisa also shares tips from when her MSP company went through a "re-image" years ago. You can see Lisa at the Channel Pro SMB Forum, February 1-3 in Dallas Texas:   https://tinyurl.com/3dznf3ws ===== Other Links https://www.linkedin.com/in/lisashorr/ http://www.shorrsuccess.com/ https://www.securefuturetech.com/ ===== Florida Man  Florida Man Swiped Nearly 200 pairs of Panties from Victoria's Secre...

Do you remember the multi-room speakers that I discussed with Akarsh back on Episode 400? Well, I ordered a set of three speakers from his Indiegogo campaign and they have arrived. Join me and Akarsh as I tell what I like and don't like about the speakers.  Akars also shares his entrepreneurial experience from starting his Indiegogo campaign through today. The three stages that he remembers most ...

  Paco and Rick share breaking new about Techcon 2023 scheduled for September 8-10 in Woodbridge, New Jersey. ===== 2022 Podcast Awards Winners Best Podcast Episode: Best Podcast Episode: 411 Estimate vs Job Quote vs Statement of Work (Featuring Bradley Gross) Best Guest: Emily Glass, Syncro ===== Websites Two River Computer: https://www.tworivercomputer.com/ ProdigyTeks: https://www.prodigyteks.c...

The biggest change in going from the technician to the business owner revolves around how is think going to cost me and is this the best thing? Christina talks about how things have changed in moving from the break-fix model to MSP.  Part of that transition is re-evaluating her stack. Along with cutting expenses, Chrisina is now investing back into the business instead of paying herself a huge pay...

Kristen is a project manager at CyLutions, a company that specializes in custom software development, SQL Database, SharePoint and Dynamics 365.  Diana owns and operates Skyline IT Management, a managed services provider certified in Microsoft 365 and Azure Fundamentals for moving small business forward in modern technology. ===== Links for this show Kristen's company: http://www.cylutions.com/ Di...

AppRiver had long been regarded as the flagship organization for their Phenomenal Care, customer service that went well above and beyond in support of their partners and service offerings. After being acquired by Zix in 2019, then OpenText in 2021, I wasn't sure where that phenomenal care had gone.  The AppRiver Partner Day, held December 1 at the Seminole Hard Rock Hotel, was a first step to reas...

Download Datto's report here: https://tinyurl.com/44av4pe7 Datto surveys about 1,800 MSPs worldwide every year to learn who they are and what they care about. This year, the number one key finding is at 95% of survey respondents believe that now is a good time to be an MSP. With only 17% of the respondents being current Datto partners, this survey provides a clear perspective on the challenges fac...

This podcast was recorded back on October 16.   Join Dan for a live show on November 30 at 8 PM Eastern. ===== Topics discussed in this show Dan and I first chatted about DattoCon 22.  It was good to get back out to live conferences in full force this year. We then talked about Kaseya One, the front-end platform featuring single sign on, integrated billing and unified support for all of your Kasey...

Erin's Top 10 Gadgets of 2022: https://tinyurl.com/4f48r9bk Up to the minute Black Friday deals in one place: https://blackfriday.com/ === Links to Gadgets Mentioned on Amazon NetAlly Aircheck G3: https://amzn.to/3VlH6nk Samsung 55” The Frame Smart TV: https://amzn.to/3OpgQ9j Samsung 75-inch QLED Q70A 4K UHD Quantum: https://amzn.to/3hVVpk0 Philips 4300 Fully Automatic Espresso: https://amzn.to/3h...

Are you unsure whether your organization is, or has been, the victim of a cyber-attack? Bryan is the owner/operator of Infosec Cyber, which specializes in digital forensic and incident response investigations.  The goal is to educate companies before a data breach or incident happens, but many times, Bryan and his team are brought in to find out what happened and pinpoint the root cause.  What doe...

Aunia returns to the show to talk specifically about her digital marketing business. We quickly revisited her journey to becoming a female business owner, amidst her life full of disabilities that were not properly diagnosed until recently.  The big takeaway from this show is hearing about Aunia's mindset that allowed her to grow into a successful business owner.  She lives the Japanese proverb: "...

Rise Visible is an award-winning digital web design and marketing agency in Eugene, Oregon. Aunia is an artist, author, entrepreneur, instructor and inspirational speaker.  She shares some of how she got where she is, like eating the same 10 foods in the same order every day. She lived the first 30+ years of her life with an undiagnosed condition that sometimes left her on the brink of death.  Non...

If you're looking to Defederate GoDaddy 365: https://tinyurl.com/3dhzwkf8 ===  Cameo Guest Appearance: Matt Rainey ===  HIPAA Journal: 1 in 5 Organizations Follow the 3-2-1 Rule for Backups: https://tinyurl.com/4tb9x7bk US Banks Report more than$1 billion in ransom payments in 2021: https://tinyurl.com/582bp6vb ConnectWise Server Backup Manager Bug: https://tinyurl.com/8fmt8hfp Syncro has announce...

Christina assumed ownership of ThinkPINK IT in July 2020.  Enjoy her fantastic journey to becoming an IT Business owner.  ThinkPINK IT, LLC is an MSP IT Support Company supporting small to mid-size businesses.  Website: https://thinkpinkit.com/ LinkedIn: https://www.linkedin.com/in/ctranjones/ ===  Thank you to our monthly podcast partners! Tom, Two River Computer - https://www.tworivercomputer.co...

Items discussed tonight: Splashtop: https://www.splashtop.com/msp Uplevel Systems: https://www.uplevelsystems.com/ Zyxel: https://www.zyxel.com/us/en-us === Facebook and Mark Zuckerberg Middle Finger Wall Street: https://tinyurl.com/2p8rwyah Apple confirms it is changing the iPhone charging plug: https://tinyurl.com/3wjwm48z ===  Thank you to our monthly podcast partners! Tom, Two River Computer -...

Lisa answers my question of "why do clients hire us" by starting with the premise that clients choose us because of the way they feel. It's the people skills and the soft skills that allow our clients to like us and trust us.  Talking points to remember from my conversation with Lisa:  First, let's start to understand why clients hire us. We as IT business owners and professionals must learn to ca...

Along with my list of things you should do after a conference, I spend time revisiting the recent Techcon Unplugged and ASCII Success Summit in Dallas, Texas.  ===  Make plans to stay in touch. Make a list. In fact, make a few. Write down all the takeaways as soon as you can so that you don't forget. Then make a list of everyone you should follow up with (vendors, colleagues, etc.) Make time and p...

=== Guests for this show Raffi Jamgotchian, Bizzity: https://www.bizzity.com/ Who is Ed that Raffi keeps referring to? Ed Mana Raffi's MSP, Triada Networks: https://triadanet.com/ Amelia Paro, Kaseya: https://www.kaseya.com/ Matt Scully, Redstor: https://www.redstor.com/ =====  Donate to Hurricane Ian Relief: https://www.floridadisaster.org/ https://www.redcross.org/donate/homepage4.html/ === Conn...

=== Guests for this show Trevor DiGirolamo, ASCII: https://www.ascii.com/ Stanley Louissaint, Fluid Designs: https://fluiddesigns.com/ Brian Doty, Unitrends (A Kaseya Company): https://www.unitrends.com/ =====  Donate to Hurricane Ian Relief: https://www.floridadisaster.org/ https://www.redcross.org/donate/homepage4.html/ === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙...

=== Guests for this show Josh Liberman, Net Sciences Inc: https://www.netsciences.com/ Michael Crean, Solutions Granted: https://solutionsgranted.com/ Matt Foreman, Local Circuit: https://www.thelocalcircuit.com/ Help bring clean water to the world: https://gen1project.org/ Zach Calloway, Blue Ridge Technology: https://www.blueridge.tech/ Diana Giles, Skyline IT Management: https://skylineitmgmt.c...

Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp - Save $500 with Discount Code "ITB2022" On this episode, Liz and I revisit the concept of trademarks and how important it is that you consider trademarking your business name to avoid a "cease and desist" letter that could cost thousands of dollars down the road. We also talked about her new...

Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers.   A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA.  So, what should you do?...