Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Donate to Hurricane Ian Relief: https://www.floridadisaster.org/ https://www.redcross.org/donate/homepage4.html/ === Links for this show Active Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overview CMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cms SA3200D Dual Controller Appliance:   https://www.synology.com/en-us/products/SA3200D - Buy...

Donate to Hurricane Ian Relief: https://www.floridadisaster.org/ https://www.redcross.org/donate/homepage4.html/ ===== Links for things mentioned in this episode Chris Moroz, Your IT ( https://yourit.com/ ) The Tech Tribe: https://thetechtribe.com/ Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/ Blackpoint Cyber: https://blackpointcyber.com/ Defendify: https://www.defendify.com/...

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbA Join us to see Synology in action and ask questions.  ===  This episodes takes a look at Active Insight, CMS (Central Management System) and the C2 Console. All of these provide portals for you to monitor and manage all of you deployed appliances. === Links for this show Active Insight: https://www.synology.com/en-u...

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbA Join us to see Synology in action and ask questions.  ===  On this show, we discussed Synology's File Station to administer and manager shared folders and files. There is also encryption which is mandatory for a compliance environment. === Also mentioned  Synology Drive which can be your own private cloud.  C2 is Sy...

For me, the answer is emphatically YES that Synology is ready for business. The addition of Synology Directory Server has turned the typical NAS appliance into a domain controller to manager users, devices, groups, and more! Doug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments.  Synology Website: https://www.synology.com/en-us...

Emily and Ian reviewed more of the recent changes with Syncro and mentioned some great things to come such as custom reporting.  Some questions answered tonight: Why is your octopus named Eight? When can we expect an upgrade to the 1990s looking UI? When can we expect single sign on and IP whitelisting? Marvin, why aren't you switching to Syncro (paraphrased question from Paco Lebron to me) Syncro...

=== Items mentioned in tonight's show Synology  6 bay NAS DS1621xs+: https://amzn.to/3xWO3BS NEXPOW Portable Power Station: https://amzn.to/3DZDr9f Magnus Box Backup: https://magnusbox.com/ Windy Weather App: https://www.windy.com Max Mayfield's Hurricane Tracker: https://www.local10.com/weather/2013/07/10/max-mayfields-hurricane-tracker-app/ === Connect with Uncle Marv 🌐 Website: https://www.itb...

Emily and I discuss her first year with Syncro and some of the exciting news coming soon. Syncro has rebranded. We also talked about some of the recent new features like OS patching and the growing list of integrations.  Emily's Core Value: Learning Things. Listen to why she calls me her number one stalker: Scrum Master. Seven Years and Nine Months. Do Something: https://tinyurl.com/2h8fcjar Join...

Khadirah and I met after her first appearance on the podcast to review productivity tips using Zapier. Instead, we ended up talking about a CRM platform that I could use to combine several items in my IT business and podcast .  Khadirah also talked about the first steps any of us can take to get our head out of the weeds. Take one week and document (write down) everything that you do. Then figure...

Now celebrating 10 years in business, Ian is looking to grow and expand even more by designing and building highly functional, collaborative web apps for businesses that are not happy with their current software. Website: https://enlivenhq.com/ =====  Anyone headed to Dallas for the ASCII MSP Success Summit in October? Let me know so that we can meet up. If you're near Oklahoma City, let me know t...

Guests: Diana Giles, Tom Bull, Jason and Rachel Miller  =====  Synology: https://www.synology.com/en-us Drobo Data Storage: https://www.drobo.com/ =====  Diana Giles, Skyline IT Management: https://skylineitmgmt.com/ Tom Bull, Two River Computer: https://www.tworivercomputer.com/ Jason and Rachel Miller, Unbound Digital: https://www.unbounddigital.net/ =====  Join us in Chicago for Techcon Unplugg...

Cramer owns and operates Cascade Technologies, an IT consulting firm and managed service provider in South Carolina. He is also on secret assignment at the most comprehensive cybersecurity risk management platform, SimSpace.  Big takeaway... your stack should be always evolving. Acronis: https://www.acronis.com/en-us/ Cascade Technologies: https://www.cascadetechusa.com/ SimSpace: https://www.sims...

My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contracts. Bradley's presentation twice this year was decided into two parts. Both talked about  where MSPs are at risk when it comes to their MSA Agreements. He covers many different areas such as declination letters vs waivers, ambiguous phrases, and wh...

Splashtop wants to be your #1 remote support solution. Manage all your computers from anywhere. Or provide on-demand quick remote support and cut your costs by up to 70% Earlier this year, Splashtop introduced Splashtop AR (Augmented Reality) that allows remote technicians to easily see and fix onsite technology issues faster.  The new remote service that combines AR, audio and camera sharing. Sig...

Whether you like sports or not, you should listen. Matt is a channel veteran and just recently joined Redstor. He's so new that I can't ask him anything technical. However, Redstor has been a top backup solution provider in the UK and is now making it way across the pond with purpose-built software for MSPs.  Website: https://www.redstor.com/ Channel Sports Guys Facebook Page: https://www.facebook...

I was able to steal Ian away from the vendor booth and chat about about "net-new products" that we should be looking at with our clients.  Zorus provides best-in-class cybersecurity products to MSP partners to help them grow their business and protect their clients. Website: https://zorustech.com/ ASCII MSP Success Summits: https://asciievents.com/ =====  Join us in Chicago for Techcon Unplugged:...

Stan is the principal and founder of Fluid Designs, a full service IT services and support services firm.   This year, Stan has spoken at every ASCII event giving some key takeaways on his journey to becoming a million dollar a year business. Set boundaries and make sure your agreements are in place. Fluid Designs: https://fluiddesigns.com/ ASCII MSP Success Summits: https://asciievents.com/ =====...

Splashtop now has two programs where you can provide remote support as an MSP or a Help Desk Service with attended on-demand remote support.  If you have any of the RMM tools mentioned below, Splashtop is integrated! Datto Naverisk Atera Ninja Ivanti Website: https://www.splashtop.com/ Business News Daily listed Splashtop as one of the Best Remote PC Access Software for 2022: https://tinyurl.com/2...

In this episode I get caught with with Sean, who describes the MDF initiative that ConnectWise has invested in the partner program. I sidetrack Sean with this question - What's the main problem for MSPs right now?  And...oops, this did not published before Tuesday's Battle Royale. Website: https://www.connectwise.com/ =====  Podcast I referenced about having processes for customers they don't have...

My 20 Year Anniversary Video on The Facebook: https://tinyurl.com/r4enxpxv =====  Other stuff discussed tonight:  : My time at the ASCII conference in Miami.  : My client that had water in the server room : Malwarebytes Toolset,  =====  I received a laptop to review from Refurb Connection. I hope to fire it up and use it this weekend, then give them a review next week. Has anyone ever purchase fro...

Carbon Systems provides servers and workstations built for small business. They only work with partners and provide a simple way for IT pros to buy, provision and support business-ready hardware. =====  Website: https://www.carbonsys.com/ =====  Join me in Chicago for Techcon Unplugged: September 16-18, 2022 Tech Marketing Engine was last year's Swag Winner. Can they defend their title?  Techcon U...

New friend Al and I talk about insurance companies and how they are changing the cybersecurity market.  Be sure to look at your cybersecurity insurance - check the declarations page. CyberGuard360 is a cybersecurity company that designs and builds cybersecurity platforms and products built by MSPs for MSPs.  =====  Website: https://cyberguard360.com/ =====  Join me in Chicago for Techcon Unplugged...

ConnectWise's PitchIT and Channel Program's Channel Pitch are teaming up on August 30th and September 1st for an exclusive 2-round event: The Battle Royale - Channel Edition Register to watch and vote! https://tinyurl.com/4hdds5m6 === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙 Host: Marvin Bee 🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.t...

Alan and I start off a series of onsite interviews with CEOs, Vendors and Tech Friends at ASCII's 2022 MSP Success Summit in Miami, Florida.  ASCII recently started a virtual peer group called Spark. Spark will be a part of ASCII Insider, where members have deeper interaction with peers to challenge their business to grow and stand out in the market.  =====  Apply to be a part of ASCII Spark: http...

Khadirah is a Systems Implementation Engineer that helps business owners learn how to scale with systems, automation and outsourcing. She shows you how to leverage automation tools to save hours of time each week.  My next step... to see if Khadirah can help me leverage Zapier. Join us for the Live Show on September 21 to see how I did. ===== Khadirah's Links Website: https://succeedingwithsystems...