Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

BackupAssist is a backup software that provides a variety of features for backing up Windows servers. Chang created the software as a challenge from a friend. Some of the features of BackupAssist software are: Fully automated and lockdown friendly Supports on-site and cloud backup. Allows users to restore anything from a few files to whole servers—virtual or physical. Supports backup to rotating/a...

Ann and I met a panelists for the topic "How to sell cybersecurity to small and medium sized companies." We also share a love for ripping the edges off the paper used in dot matrix printers.  === Links for this episode Cybersecurity for Main Street: CyberFit in 21 Days: https://amzn.to/438KzcK Ekaru: https://www.ekaru.com === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙...

Mike Smith is the host of the Mike Tech Show podcast, a technology and computer podcast that discusses cool sites, software, tips, and tricks that will make you more productive at home and work. He is also an IT consultant, dad, husband, and Phillies fan based in Florida and Pennsylvania. On today's show, Mike shares his never-heard before story about getting started in tech.  We finish the show w...

Show Summary Junior doesn't know how to change the desktop background Vulnerability Scanner by Defendify Datto Backup to Synology Barry has an ex-client that is trying to bill $196 to remove Bitdefender Pax8Beyond: https://www.pax8beyond.com/ June 11-13 at the Gaylord Rockies Hotel in Denver Colorado "One Community, Infinite Innovation" The conference will feature keynote speakers, including NFL H...

ZLH Enterprises began as a telecommunications business solutions provider more than two decades ago and has since transformed into a technology consultancy dedicated to assisting small, medium, and enterprise customers in navigating the continuous disruption in the technology industries.  Zina Hassel was inspired to write the book "My Armadillo Skin" by her experiences in the telecommunications in...

Stanley Louissaint also joins the show to share his take on what you should be responsible for after you've handed off your client.  === Links for this podcast Florida Man Opens Fire on Instacart Drivers: https://tinyurl.com/28v29hb2 Coming Soon, a handheld cybersecurity analyzer! https://cyberscope.netally.com/ === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙 Host: Mar...

Alicia is the founder of Bel Tech Services. She is a technical expert with over 20 years of experience in the IT industry that began in Fort Lauderdale. She is a problem solver and innovator through technology and excels in bringing innovation to businesses through the use of technology.  === Links for this podcast Website: https://beltechservices.com/ Coming Soon, a handheld cybersecurity analyze...

We all know it's important to know how to offboard clients in a way that leaves them feeling satisfied and valued. In this podcast, I'll share my tips and strategies for making the offboarding process as smooth as possible, while maintaining a positive relationship. === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/ 🎙 Host: Marvin Bee 🛒 Uncle Marv’s Amazon Store (gear & to...

We discuss the importance of community in the tech industry. Michael shares his experiences with various organizations and events. He also mentions his involvement with charitable organizations such as Joe DiMaggio Memorial and Jamison. Michael also talks about stumbling upon a FEMA grant program that helps not-for-profit organizations increase their security, both physical and cyber.  =====  The...

Scott is also the host of a very popular podcast called What Was That Like, where he interviews guests who have gone through unusual or extraordinary experiences such as a plane crash, a mass shooting, a bear attack, and more.  Listeners can also submit their own stories to the podcast. The stories can be funny, sad, or anything interesting that can be told in 5-10 minutes. The stories can be reco...

In this episode, I aimed to highlight the importance of diversity and inclusion in the tech industry. Amy and Dawn shared their experiences and challenges in the industry and provided practical tips on how to foster diversity and equity in the workplace. We also talked about the changes we have seen over the years in the industry and the need for individuals to make their own way and be true to th...

We answer an important question out of the gate, can penetration testing really be automated? The short answer is yes.  Vonahi Security is MSP (Managed Service Provider) friendly. They provide a platform that allows users to perform penetration tests on their network whenever they want and as often as they want. They offer a platform called vPenTest that makes automated network penetration testing...

The XChange Conference organized by the Channel Company is an annual event that brings together technology industry leaders, vendors, and solution providers to network, share ideas, and discuss emerging trends and challenges. The conference features keynote speakers, panel discussions, and breakout sessions that cover a range of topics, including cloud computing, cybersecurity, digital transformat...

Guests: Adam Walter and Sean Lardo join the show to discuss the concept of asking better questions of your clients and then "listening" to their answers.  Then present them with a better QBR meeting with a live shareable dashboard of projects, status and goals. The single pane of glass for account management that allows account managers to show clients the value they bring to the table and have be...

Gradient MSP is a platform designed to help Managed Service Providers (MSPs) grow through data and billing integrations. Gradient MSP's Synthesize integration program and open API platform allow MSPs to bridge the gap between invoices and reconciliation, making billing simpler and more profitable. The platform offers tools like Billable that provide a simpler view of what needs to be billed, how p...

One of the biggest mistakes people make is not taking the time to define their brand, including their values, purpose, and mission. Without a clear understanding of what your brand stands for, it's difficult to communicate it effectively to your audience or clients. ===  Buy Bobby's Book: https://amzn.to/3SDJrtN "Build Your Brand Like You Give A Shit" is a book by Bobby Gillespie that focuses on u...

AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downtime, and improve operational efficiency.  AlertOps can help an MSP scale by quickly mobilizing and activating the right response with rapid and automated escalation policies with features such as live-call routing 24/7, on-call schedule management, an...

Corey Fruitman is my guest today. Corey is the founder and owner of Instant Housecall, which he started in 2007.  Easy to use features: Remotely access unlimited PCs and Macs on-demand and unattended.  Subaccounts that you can sell to let your customers access their own unattended PCs .  Multi-monitor in multiple windows.  Branded top to bottom for your business, right down to the system tray and...

What was he doing between last October and February 1? As you would expect, Rob and I chat about that What you didn't probably expect was all the other stuff Rob and I talked about, such as, Rob doesn't love chickens. Be sure to listen closely as Rob describes his love for MSPs and what is right and wrong in our channel. Hint... he corrects me twice.  ===  Pax8 is the cloud marketplace for IT prof...

We last spoke about diversity in 2020 when the show was called Podnutz Pro. In today's show, we're taking a step back to ask the question, where are we now? Back then, there was a lot of talk from companies that diversity in tech was important. Has there been any change? Dave Sobel shares his findings from the latest diversity report conducted by MSP Radio.  Diversity Report Q4 2022: https://www.b...

If you don't mind going off the rails to talk about football for a few minutes, enjoy the rest of the podcast as Sean Lardo and I discuss the upcoming 16-week of vendor competition.  PitchIT is presented by ConnectWise, an award-winning Professional Automation Service (PSA) platform that helps MSPs with tools that help manage service delivery. Some of the key features of ConnectWise include ticket...

Compliance Risk is a cloud-based platform that helps organizations manage their compliance and risk management programs in one centralized place. Managed Service Providers can save time, save money, reduce the risk of compliance violations, and ensure that their programs are up-to-date and effective.  Polygon by Compliance Risk is a centralized platform for creating, managing and enforcing policie...

Jay McBain is the Chief Analyst for Global Channels at Canalys, an independent analyst company. He is a leading channel and ecosystem industry analyst and the world's leading expert in partner, channel, and ecosystem technology.  Canalys research shows that there are now 223 companies forming the ecosystem software landscape. These companies represented US$3.9 billion in channel category revenue a...

The NetAlly AirCheck G3 is a Wi-Fi 6 wireless analyzer. It provides network professionals with complete and accurate information to survey and validate Wi-Fi deployments and changes. Features Include: Auto test to quickly test and verify Wi-Fi networks.  Automatic Problem Detection AirMapper Site Survey Network Discovery and more === Links for this episode AirCheck G3 Pro Website: https://tinyurl....

We began our discussion reviewing the pros and cons of being a franchise. Mike and Steve share exactly how their model works for all of their offices. Being able to scale is key for all of us, so I asked them about their ability to duplicate themselves as the grow.  They also give us a glimpse into their daily life at Cinch IT and talk about some of the tools and processes they use. Mike's favorit...