UC Today

UC Today's Kieran Devlin speaks to Tim Jalland, Solution Manager at VOSS. In this session, we discuss the following: 1) The challenges of a large multi-national organisation's cloud telephony 2) The goals of the project and how VOSS underwent the audit and Discovery process 3) The financial benefits the organisation enjoyed from their cloud transformation

UC Today's Susie Harrison hosts Jamie Wheeldon, Chief Architect at Symity , for a wide-ranging discussion on the exciting feature announcements that came out of Microsoft Ignite 2024 and what's next in Teams and beyond. In this session we cover:  Key highlights and announcements from Microsoft Ignite, and their impact on customers  What Microsoft is doing with "agents" as part...

As the year comes to a close, Rob Scott , joined by Tom Arbuthnot of Empowering. Cloud , and other renowned Microsoft Teams experts, explores the standout moments and innovations from 2024. This lively discussion sheds light on the game-changing updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities. Here's what you'll discover: T...

UC Today's Susie Harrison hosts Max Edwards, Product Evangelist at Kakapo to explore how contact center reporting and analytics software is evolving. In this session we cover: how Kakapo's Vision 360 offer is tackling customer pain points following the loss of ECCR the most popular or important call metrics, and how they are changing

UC Today's Susie Harrison hosts Olivier Fontana, Senior Business Development Manager at MAXHUB.  In this session, we cover: how interactive flat panel technology is redefining collaboration in hybrid work and learning environments how organizations can maximize the ROI of interactive flat panels in a rapidly evolving technology landscape security and data privacy in interactive flat panel tec...

UC Today's Kieran Devlin speaks to Steve Forcum, Director of Marketing & Program Management at SIPPIO . In this session, we discuss the following: An introduction to SIPPIO as a market leader and brand A deep dive into SIPPIO's products and go-to-market and implementation strategies How SIPPIO addresses technology problem solving and innovation

Watch on YouTube. In this episode of The Latest Big UC News , host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including:  Latest announcements from Microsoft Ignite  Avaya's latest round of layoffs  Zoom drops 'video' from its brand  Wild...

Watch on YouTube. UC Today's David Dungay speaks to Mark Bunnell, COO at Nuwave . In this session, we discuss the following: The current migration landscape  Why some industries are lagging on their migration journey How Teleport is bringing automation to the migration journey  For more information visit Nuwave . Thanks for watching, if you’d like more content like this, don’t forget to SUBSC...

UC Today's Susie Harrison hosts Jeff Catz, Innovation Lead at Enreach . In this session, we cover: Why a mobile first approach is critical to the modern enterprise How the Enreach mobile app MOBiiS 2.0 is delivering new AI-powered features and benefits The adoption of the white-label app version Enreach’s vision for the mobile app

Watch on YouTube. In this episode of the AI News Show , hosts Rob Scott and Kevin Kieller dive into one of the most transformative topics of our time: the Fifth Industrial Revolution. Joined by Dan Sodergren, a leading technology futurist, TEDx speaker, and author , the trio unpacks how AI is reshaping the workplace, revolutionizing productivity, and reimagining our work-life balance. With insight...

UC Today's David Dungay speaks to Dom Black, Principal Analyst from Cavell Group about Cavell's Enable event this December. In this session, we discuss the following: Enablement of voice services through major UC platforms  The Service Provider margin dilemma  AI enablement  For more information, visit Cavell's events page . Thanks for watching. if you'd like more like this, do...

UC Today's David Dungay hosts Sandhya Rao, Group Product Manager of Microsoft Teams Devices & Gauthier Renard, Group Product Manager, Barco . In this session, we discuss the following: Highlights from Ignite Latest trends in BYOD for Microsoft Teams How Barco and Microsoft are working together to create BYOD rooms

UC Today's David Dungay hosts Stave Daly, SVP Solutions, Global Digital Transformation, New Era Technology . In this session, we discuss the following: 1) The disconnect between the C-suite and the IT team when it comes to deploying AI 2) Measuring ROI on AI projects 3) Ensuring AI models are scalable and can be adapted for growth For more information, visit https://www.neweratech.com #UCNEWS...

Rob Scott from UC Today speaks with Garth Landers, Director of Global Product Marketing at Theta Lake , to discuss one of the most critical issues in unified communications: how to unlock the full potential of Microsoft Teams without compromising on compliance. As Teams becomes the main collaboration hub for organizations—handling everything from voice and video calls to chat, file sharing, and in...

Join Rob Scott and Kevin Kieller in this enlightening episode of the AI News Show , as they sit down with Adam Ball, Co-founder and Principal Solutions Architect at Cloud Revolution, to explore how businesses can overcome common obstacles in AI adoption and truly harness the power of artificial intelligence for transformative results. Drawing from real-world experiences and industry trends, Adam s...

Watch on YouTube. In this episode of The Latest Big UC News , host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including:  Zoom's new Companion 2.0  Latest updates from WebexOne  Co-Pilot Updates   Our panel features the following UC experts:  Craig...

UC Today's Susie Harrison hosts Mikkel Frederiksen, Senior Business Development Manager Nordic, MAXHUB . In this session we explore: Top tips for elevating a Microsoft Teams Room from a technology standpoint Managing the technology set up in large rooms with a range of equipment The benefits and challenges of using a cloud-based management platform for Teams Rooms technology sets What's...

UC Today's Susie Harrison hosts Saif Ahmed, co-founder and CEO of SCB Global, a leading Microsoft partner and global Microsoft Teams Integrator. In this episode, we consider: What we can expect next in Microsoft Teams How technology will continue to support a hybrid workforce How technology can support frontline workers who are continually moving around the workspace What's next for AI a...

In this latest interview, we’re diving deep into the world of disruption with Dominic McDonald, CEO of ULAP . Dominic takes us on a bold journey from "Kosovo to Kazakhstan," revealing the untapped potential in emerging markets that most UC providers have overlooked or avoided. ULAP isn’t playing by the same old rules—they’re rewriting them. In this interview, Dominic breaks down ULAP’s g...

Watch on YouTube. Join Rob Scott and Kevin Kieller in this insightful episode of the AI News Show as they sit down with Elizabeth Bieniek, author of Cake on Tuesday and a trailblazer in tech innovation. They unpack why only a fraction of companies are truly harnessing AI’s power to generate substantial value, based on Boston Consulting Group’s latest eye-opening report.  Key Highlights:  BCG'...

UC Today's Susie Harrison hosts Justin Powell, Channel Leader at Dialpad . In this session, they cover: The opportunities and threats of AI in the channel How channel partners can upskill to incorporate AI into their solutions How AI can protect or increase margins for channel partners AI readiness levels across Europe

UC Today's Susie Harrison hosts William Rubio, Chief Revenue Officer at CallTower to discuss service outages. In this session, we cover: How infrastructure can be optimized to ensure seamless communication continuity for businesses during outages Specific technologies or strategies that can be implemented to safeguard business operations from disruptions Examples of successful maintenance

Watch on YouTube. UC Today's Kieran Devlin speaks to Christelle Heikkilä, Founding Director at the consultancy Ethos Chain , former IT Director at Arsenal, former Head of IT Applications for Superdrug and an ex-pharmacist. In this session, we discuss the following: Christelle's remarkable career as an IT leader in pharmaceuticals, retail and football and why people are as important as te...

UC Today's Susie Harrison hosts William Rubio, Chief Revenue Officer at CallTower to discuss Microsoft Copilot. In this session, we cover: Whether Copilot is in a hype cycle or delivering true benefits in use cases The benefits and challenges of Copilot's use What industries might benefit most How to use Copilot securely and safely, and to collaborate across hybrid teams

UC Today's Susie Harrison hosts Eric Garnier, Head of Sales (Education & ProAV), AVer Europe . In this session, we cover: The challenges in the industry now and how to mitigate them What's next for technology / AV in education How AI is powering the next phase of AV