UC Today

Watch on YouTube. In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala . Together, they unpack the implications of Microsoft's latest Work Trend Index, which imagines a future built on AI-powered "agentic" organizations. They also delve into ID...

What's the future of Unified Communications? Join us for a deep dive with Michelle Paitich, Channel Chief at 8x8, as she shares her expert insights on the evolving UC landscape. Susie Harrison, Head of Content, uncovers the key trends and technologies shaping the industry, including: The growing importance of AI and AI orchestration The continued demand for simplicity and integrated platforms...

  In this video, UC Today's David Dungay talks with John Tucker, VP of Product at Intermedia , about how Service Providers can enhance their Microsoft Teams offerings. They explore the challenges of delivering a seamless Operator Connect experience, strategies for differentiating Teams services in a competitive market, and how to avoid the "commodity trap" by developing higher-value...

In this episode of UC Today, host Kieran Devlin sits down with Randah McKinnie, VP of Product at Martello, to explore the hybrid collaboration challenges facing today’s organizations and how Martello’s Vantage DX solution is stepping in to solve them. With hybrid work here to stay, companies are increasingly relying on both Microsoft Teams and Zoom to stay connected. But what happens when things g...

Watch on YouTube. UC Today Journalist Kristian McCann sat down with Josh Blalock, Chief Evangelist at Jabra to break down key insights from Comms VNext 2025. In this exclusive interview, Josh Blalock revealed main themes of the conference, and key insights gained from it, including: Industry discussions on AI's evolving capabilities on Microsoft Teams The interest in governance strategies add...

Watch on YouTube. In this episode of The Big UC News Show on UC Today, host David Dungay and co-host Kieran Devlin bring together an all-star panel of experts: Zeus Kerravala, Irwin Lazar, Melody Brue, Evan Kirstel, and Craig Durr. They break down the biggest developments in UC and collaboration—from Google’s jaw-dropping AI showcase from Google Next and Canva’s surprising push into productivity,...

In this exclusive interview, David Dungay, Editor in Chief of UC Today sits down with Mark Sher, SVP of Product Marketing at Intermedia , for a deep dive into the rapidly evolving service provider space. As AI and platform migration collide with legacy infrastructure, Mark lays out what’s really at stake for providers—and how Intermedia is uniquely positioned to help them future-proof their offeri...

In this exclusive UC Today interview, David Dungay sits down with Mike Promotico, CEO of ProTelesis , to discuss the company’s game-changing partnership with Intermedia. With a strong white-label strategy and a deep focus on Microsoft Teams integrations, ProTelesis is revolutionizing how businesses adopt cloud-based CX, AI-driven collaboration, and secure archiving. If you’re looking for insights...

In this exclusive interview, Rob Scott, Publisher, UC Today sits down with Garth Landers, Director of Global Product Marketing at Theta Lake , to break down the compliance challenges and opportunities for organizations using Zoom’s ecosystem—including Zoom Meetings, Zoom Phone, Workvivo, and AI-powered collaboration tools. With AI-driven productivity tools like Zoom AI Companion rapidly transformi...

  In this in-depth UC Today interview, host Kristian McCann sits down with Sam Sabet, Chief Technology Officer at Shure , to explore how Shure is innovating audio technology and shaping the future of communication solutions. Discover how Shure's century-long expertise is driving technological advancements in audio, from professional sound systems to enterprise communication tools. If you&apos...

In this UC Today News Panel, David Dungay and Kieran Devlin are joined by a powerhouse lineup of experts to unpack the latest game-changing shifts in UC and CX. From AWS Chime shutting down to Avaya’s strategic pivot, the conversation gets deep into industry consolidation, AI’s growing influence, and the future of unified communications. Join Blair Pleasant, Craig Durr, Evan Kirstel, Dominic Black...

In this exclusive UC Today interview, David Dungay sits down with Vivek Kar, Head of Employee Interaction Suite at Tata Communications, to explore the evolution of enterprise collaboration, AI’s game-changing role, and the future of global connectivity. With 16 years of industry experience, Vivek has witnessed firsthand the rapid transformation from traditional telephony to AI-powered, cloud-first...

Join UC Today's Kieran Devlin as he sits down with Steve Forcum, Director of Marketing and Program Management at SIPPIO , to explore the evolving landscape of cloud communications. With enterprises shifting towards integrated communication platforms like Microsoft Teams and Zoom, resellers and service providers must adapt to stay competitive. This discussion uncovers the strategies and insigh...

In this engaging video interview, Susie Harrison, Head of Content, UC Today , sits down with Tyler Troutman, Global Strategic Market Development at Shure , to explore the critical role of flawless audio and security in Microsoft Teams Rooms. As hybrid meetings become the norm, ensuring audio equity is essential to maintaining engagement and inclusivity for all participants, whether they are in the...

Watch on YouTube. The Asia Pacific region is rapidly becoming a hotbed for cloud communications, and Cavell is finally bringing its prestigious summit to the region. In this exclusive interview, Rob Scott sits down with Trent Webby, Head of Asia Pacific at Cavell, to discuss the inaugural Cavell Summit Asia Pacific and why now is the perfect time to launch. Why Attend? Cavell’s renowned summits ha...

💡 AI is transforming the compliance industry – but how? In this deep-dive conversation, Smarsh CEO Kim Crawford Goodman and CallCabinet Founder Ryan Kahan explore the latest trends, market challenges, and how businesses can stay ahead in an increasingly complex regulatory landscape. Topics covered in this discussion: 🔹 Why AI-powered compliance is more important than ever 🔹 The impact of rising...

UC Today's Kieran Devlin speaks to Mike Frayne, CEO of VOSS. In this session, we discuss the following: 1) An introduction to Frayne and VOSS as a business 2) VOSS's portfolio, approach to market and customer base 3) The challenges impacting VOSS's customers and how VOSS's tech and expertise addresses them

In this episode of UC Today, host David Dungay is joined by Ian Reither, Co-Founder and COO of Telnyx, to discuss how Operator Connect is transforming global communications for multi-region businesses. As a connectivity provider with a strong focus on AI-first solutions and global compliance, Telnyx is setting the standard for seamless, scalable Microsoft Teams calling. If you’re navigating the co...

Watch on YouTube. In this UC Today special, host David Dungay and co-host Kieran Devlin bring together an all-star panel of industry experts, including Craig Durr, Melody Brew, Evan Kirstel, Urwin Lazar, Elka Popova, Zeus Kerravala, and Dominic Black . With January just underway, this discussion dives into hot topics and news stories of the year (so far) like Gamma's strategic acquisition spr...

In this episode, David Dungay hosts Paul Holden, VP of EMEA at CallTower , and Jon Arnold, Principal at J Arnold and Associates , for a deep dive into the evolving landscape of channel partner business models. With AI, cloud-to-cloud migrations, and vertical specialization taking center stage, this conversation offers actionable insights for partners looking to maximize their potential in 2025 and...

Migrating unified communications (UC) systems has long been a nightmare for enterprises — plagued by downtime, hidden costs, and legacy PBX complexities. But what if those challenges were a thing of the past? In this exclusive UC Today session, Rob Scott sits down with industry experts to introduce Teleport by Nuwave — the groundbreaking tool that redefines UC migrations for service providers and...

UC Today's David Dungay speaks to Jeannie Arthur, MD, Dstny for Service Providers In this session, we discuss the following: An introduction to Dstny. A deep dive into Dsnty's products and go-to-market and implementation strategies.

UC Today's David Dungay hosts Aahad Khalid, UC & CC Product Lead, Vodafone Business UK , and Phil Doherty, AVP Sales Engineering for International Global Strategic Providers at RingCentral . In this session, we cover: The role of Telcos in UC and CC The best performance gains from businesses using an integrated UC and CC platform How to bring existing UC & CC services together or opt...

UC Today's Susie Harrison hosts Dominic McDonald, CEO, ULAP , to discuss the company's $1 Million Connectivity Pledge with ITU. In this session, we cover: The challenges faced by communities across ASEAN in achieving equitable access to digital communication How ULAP adapts its global communication solutions to markets across ASEAN The infrastructure challenges in deploying ULAP Voice ac...

UC Today's Susie Harrison hosts Tonna Tang, UK and Ireland Manager at Yeastar, and Paul Taylor, COO at Voiceflex.  In this session we cover: The state of the UC, SIP and VoIP market in the UK How Yeastar and Voiceflex's partnership is bringing benefits to partners and resellers Their plans for 2025