UC Today

Connectivity is often treated as a commodity. But when it fails, businesses can lose access to the cloud applications, communications tools and services they rely on every day. In this UC Today interview, Christopher Carey speaks with Tom Chedham, Head of Connectivity and Wholesale at Gamma , about why partners need to rethink the role of connectivity. They discuss how connectivity underpins busin...

In this UC Today interview, Marcus Law speaks with Gauthier Renard, Group Product Manager for Barco ClickShare , and Neil Fluester, Senior Product Marketing at Logitech for Business, about the certified Barco and Logitech Microsoft Teams Rooms bundle. They discuss what hybrid-ready rooms need to deliver in 2026, why user experience should drive room design, how Microsoft certification supports rel...

A new global survey of 2,000 IT leaders and employees by Mitel and Vanson Bourne reveals a striking disconnect – 93 percent of IT leaders consider communication tools critical to daily operations, yet only 34 percent of workers say those tools are highly effective. In this video, UC Today's Christopher Carey sits down with Eric Hanson, CMO at Mitel , to unpack the findings of the State of Wor...

What does it take to deliver a seamless hospitality experience when thousands of fans arrive for a major match? In this UC Today interview, Antonio Ortega, Regional Sales Director at Crestron Electronics , explains how Crestron is supporting the Espai Barça project with an IP-based AV and control environment.  Ortega discusses how video, audio, lighting, and virtualised control help the club deliv...

In this episode of UC Today, host Kristian McCann sits down with Sam Wright, Head of Career Strategy at Huntr, to separate fact from fiction when it comes to AI in hiring, from both sides of the equation.  Drawing on analysis of 1.7 million job applications, 1 million job postings, and 243,000 résumés, plus hundreds of conversations with job seekers and recruiters, Wright offers a rare data-driven...

In this episode of UC Today, host Kristian McCann is joined by Nada Usina, CEO of NU Advisory Partners, to explore how AI is fundamentally changing executive hiring. As technology rapidly changes the skills workforces need, organizations can no longer rely solely on traditional hiring signals like prestigious résumés, familiar career paths, or industry tenure. Instead, companies are being forced t...

As organisations modernise their digital workplaces, service management and connectivity are no longer separate disciplines – they're converging into a single experience layer that shapes how people work, sell, and serve customers. In this UC Today roundtable, Christopher Carey is joined by Irwin Lazar, President and Principal Analyst at Metrigy; Chethan Visweswar, Chief Product Officer at Mo...

The next phase of workplace transformation starts beyond the meeting room. Most enterprises have deployed Microsoft Teams Rooms and the core meeting experience is working. But beyond the meeting room sits a much larger opportunity, lobbies, huddle spaces, event venues, open collaboration areas, and most organisations are managing those with a disconnected patchwork of point solutions that wasn&apo...

In this interview, UC Today's Marcus Law speaks with Carmit DiAndrea, Director of Value Realization Services at NiCE, about what the next chapter of AI in unified communications actually looks like for enterprises. The conversation moves beyond transcription and meeting summaries to explore supervisor copilots, business intelligence tools, agentic AI, and how organisations should be measuring...

In this interview, UC Today's Christopher Carey sits down with Sam Liang, CEO and Co-founder of Otter.ai, to discuss the company's newly launched Conversational Knowledge Engine and what it means for enterprise productivity. Sam explains how Otter is moving beyond siloed meeting notes to build a longitudinal knowledge graph connecting thousands of meetings, people, topics, and projects —...

In this UC Today roundtable, host Kristian McCann brings together leading security experts to confront the escalating risks of agentic AI—autonomous systems that make decisions, take actions, and roam across enterprise tech stacks often without human oversight. You’ll hear from Irina Tsukerman, President at Scarab Rising; Shlomi Beer, Co-Founder & CEO at ImpersonAlly; and Roey Eliyahu, Co-Foun...

In this interview, UC Today's Kristian McCann speaks with Stephen Baer, leadership advisor and author, about one of the most stubborn paradoxes in modern business: organizations that say people are their greatest asset, then manage them on spreadsheets. With Gallup reporting that 79% of employees worldwide are disengaged in 2025, Stephen makes a compelling argument that the way most companies...

What is AI really doing to workers psychologically? Christopher Carey sits down with Candice Thompson, a Silicon Valley-based licensed psychotherapist specialising in workplace mental health, to get an honest, ground-level view of how AI is impacting the mental health and identity of workers in the tech industry. From rising expectations and mass layoffs to identity crises and the fear of building...

Join Kieran Devlin, Host at UC Today, as he sits down with Tim Jalland, Solution Manager at VOSS, to unpack the rapid evolution of IT operations. As cloud environments like Microsoft 365 undergo hundreds of feature changes a year, static automation is struggling to keep pace. This session cuts through the AI hype to explore practical, outcome-driven solutions. Tune in to see exactly how intelligen...

AI interactions are introducing behavioral risks that traditional DLP and rule-based systems were never designed to detect. In this executive conversation, Marcus Law is joined by Dan Nadir, Chief Product Officer at Theta Lake, and Irwin Lazar, President and Principal Analyst at Metrigy, to explore how generative and agentic AI are creating entirely new categories of governance risk. The discussio...

AI is transforming the way we work – but is it making life easier or adding to the pressure? In this interview, Christopher Carey sits down with Snorre Kjesbu from Cisco to unpack AI's real impact on the employee experience. Snorre makes the case that AI is an antidote to burnout, not a cause of it – freeing employees from busy work so they can focus on strategy, creativity, and the harder in...

Only 7% of business leaders report having established ROI from AI, according to a recent KPMG survey. So what's going wrong? In this episode of UC Today, Christopher Carey sits down with Adam Hadley, Founder of AI consultancy QuantSpark, to unpack why AI adoption is falling short – and what companies can do differently. They discuss: 🔵 Why "magical thinking" is setting businesses u...

In this episode of UC Today, host Christopher Carey sits down with Cortney Harding, Founder of Spatial Computing Consultancy, Friends with Holograms, to explore the rapidly evolving smart glasses landscape and what it means for businesses and consumers. They discuss Meta's mass-market push (with nearly 10 million units sold), Snap's higher-end enterprise bet, and Google's upcoming A...

In this episode of the Big UC Update, UC Today's Christopher Carey sits down with Will Morey, Managing Director at Gamma, for a wide-ranging conversation on the state of the channel, the rise of AI, and what it really takes to deliver technology that works for SMEs. Will shares his journey from selling diesel to farmers to leading Gamma's channel business, and unpacks why the biggest opp...

Nearly half the time workers save using AI could be lost back to "bot sitting" – the hidden manual labour required to make AI actually usable.  In this episode, Christopher Carey sits down with Dr. Rebecca Hinds, Head of the Work AI Institute at Glean, to unpack the findings of the Work AI Index UK 2026. They discuss why more than one in three AI sessions fail outright, how the UK compar...

Is your organization ready to govern every conversation happening across video, voice, chat, email, SMS, and AI tools? In this Big UC Update interview for UC Today, Marcus Law speaks with Dan Nadir, Chief Product Officer at Theta Lake, about how enterprises are rethinking compliance, security, and archiving for modern communications. Dan explains how Theta Lake helps regulated organizations captur...

In this episode of UC Today, host Christopher Carey sits down with Matt Maher, CEO of M7 Innovations, to explore the latest smart glasses from Meta and Snap — and what this new era of wearable computing could mean for businesses and consumers alike. Matt breaks down why Meta and Snap are taking very different bets on spatial computing, introduces his "Three F's" framework (Fashion,...

In this episode of UC Today, host Kristian McCann sits down with Nick Gonios, VP of Learning Transformation and Company Ambassador at TalentLMS, to explore one of the biggest hidden challenges in corporate learning: the Completion Trap.  As AI rapidly transforms the workplace and organizations race to reskill their workforces, traditional learning metrics are increasingly falling short. Completion...

In this episode of UC Today, host Christopher Carey sits down with Fabio Esposito, CEO of Leia Inc. and former Meta Reality Labs executive, to explore the growing impact of spatial intelligence and immersive technology. Fabio unpacks the biggest misconceptions about spatial computing, why it's far more than just hardware, and how adding visual depth is transforming industries from healthcare...

UC Today sits down with Jamison Vandenberg, Academic Technology Specialist at the University of Wisconsin-Green Bay, to unpack the biggest takeaways from InfoComm 2026. From AV-over-IP and networking communication challenges to AI on the show floor, Jamison shares what caught his eye, what the industry is getting right – and where it still needs to do better. They also discuss the challenges of AV...