UC Today

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work. Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world. For industry professionals, our weekly newsletter offers a range of popular stories hand...

Author

UC Today

Category

Technology

Podcast website

www.uctoday.com

Latest episode

Jul 8, 2026

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Episodes

Choosing Communication Tech for Industrial Environments for Today and Tomorrow 05.01.2026

Kristian McCann sits down with Ryan Zoehner, CEO at Algo Communication Products , and Ariel Posvolsky, Director of Customer Success Engineering at Algo , to unpack how manufacturers can finally bring their industrial floors into the unified communications era. Modern factories run 24/7, but many still rely on paging systems installed before the internet existed. In this conversation, Ryan and Arie...

AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control - Theta Lake 16.12.2025

In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake , to explore what’s becoming one of the biggest emerging risks in financial services: AI governance failure. Theta Lake’s recent research, based on insights from 500 financial institutions, shows a concerning paradox: while AI promises massive productivity gains, most...

The Shifting Challenges Organizations Face with Secure Messaging 15.12.2025

Join host Kristian McCann and Ari Applbaum, VP of Marketing at LeapXpert, as they dive deep into the evolving security landscape of enterprise messaging.  With messaging apps like WhatsApp, WeChat, and iMessage now integral to daily business communications, understanding the risks and solutions is more critical than ever.  This insightful conversation unpacks why every business leader, IT professi...

Why UC and Contact Center Convergence Is a Game-Changer With VOSS 15.12.2025

Kieran Devlin sits down with Bill Dellara, Chief Product Officer at VOSS, to unpack one of the biggest shifts happening in enterprise communications: the convergence of unified communications (UC) and contact center (CC).  As organizations chase better experiences, lower costs, and smarter operations, we reveal how aligning UC and CC can unlock powerful outcomes for both customers and employees. W...

The Latest News on Mitel's Resurgence, Google Beam, InfoComm, Cisco Live, and More 15.12.2025

In this jam-packed episode of UC Big News, host Kieran Devlin is joined by expert analysts Jon Arnold, Melody Brue, Craig Durr, and Zeus Kerravala for a whirlwind tour of the latest from the unified communications world. The team unpacks Mitel’s return from bankruptcy, gets hands-on with Google Beam's volumetric video marvel, and decodes Cisco’s new enterprise-focused vision for Webex, fresh...

Elevating Hybrid Collaboration with Multi-Platform UC Innovation 15.12.2025

As hybrid work becomes the norm, enterprises face new challenges around collaboration, platform integration, and user experience. In this exclusive interview, Tata Communications’ Vivek Kar explores what it takes to build flexible, secure, and scalable communication environments that support diverse user needs. Key discussion points include: Why multi-platform UC support is now a business-critical...

Breaking Down Barriers to Managing Agent Lifecycles in Contact Centers 15.12.2025

Join UC Today's Kristian McCann as he sits down with Quang Le, Product Manager at Kurmi, to explore the evolving challenges and innovative solutions in managing agent life cycles within contact centers.  With organizations facing increasing complexity from seasonal spikes, platform fragmentation, and the demands of distributed teams, the realities of managing agent onboarding, offboarding, an...

Big UC Update: New Era Technology 15.12.2025

Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights.  In this comprehensive interview, Gillis shares his thoughts on the power of partnerships, the evolving world of AI, and how New Era is tackling the challenges of delivering seamless service on a global sca...

The Enterprise Challenges of Managing Emergency Services in Your UC Setup 15.12.2025

Is your enterprise struggling with E911 compliance across multiple UC platforms? 🚨 Marc Haimsohn, VP Sales & Partnerships at Kurmi, reveals how Fortune 500 companies are automating emergency services management to meet Kari's Law and Ray Baum's Act requirements - cutting provisioning time from 30+ minutes to under 60 seconds. 🎯 WHAT YOU'LL LEARN: ✅ Why accurate, real-time loc...

SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice, Accelerating Channel Growth, & the Future of UC 15.12.2025

In this UC Today interview, Christopher Kerry sits down with Steve Forham, Marketing & Channel Chief at Cypio, to unpack the latest in Unified Communications — from Microsoft Teams, Zoom, and Cisco Webex, to AI-driven innovation transforming the hybrid workplace. 📌 Key Takeaways: 🔵 How UCaaS vendors like Microsoft, Zoom, and Cisco are shaping AI-powered collaboration experiences 🔵 Why best-...

The Future of Workplace AV With Crestron: From Smart Spaces to Seamless Experiences 15.12.2025

As the lines blur between workplace design, employee experience, and collaboration technology, AV is stepping out of the shadows and into the spotlight. In this expert-led discussion, UC Today’s Kieran Devlin is joined by Brad Hintze, VP of Global Marketing at Crestron, to explore why enterprise AV is no longer just about cables and cameras—it’s now a foundational layer of modern workplace strateg...

BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir 11.12.2025

How Theta Lake is Redefining AI Governance for Enterprise Collaboration Platforms What does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with Dan Nadir, Chief Product Officer at Theta Lake, to explore how AI is transforming enterprise communications—and why compliance can no longer be an afterthought. Da...

Hybrid UC: Mitel’s Strategy for Evolution, Not Revolution in the AI Era 11.12.2025

Hybrid communications aren’t just about keeping up, they’re about staying ahead. In today’s world of rising costs, tighter regulations, and the pressure to modernize without disruption, many organizations face a critical question: How do we evolve our communications systems without losing control or breaking the bank? In this conversation, Mark Duff from Mitel shares practical strategies for trans...

The Latest UC News on WebexOne 2025, Slack the Agentic OS, Microsoft AI Update, and more 11.12.2025

In this episode of The UC Big News Show, host Kieran Devlin is joined by analysts Zeus Kerravala (ZK Research), Melody Brue (Moor Insights & Strategy), Irwin Lazar (Metrigy), and Craig Durr (The Collab Collective) for a powerhouse discussion on the latest developments across the unified communications and collaboration space. From Cisco’s AI ambitions to Microsoft’s multi-model pivot, this is...

Operator Connect Done Right: What IT Leaders Need to Know Ahead of 2026 11.12.2025

In this UC Today interview, host Kieran Devlin sits down with William Rubio, Chief Revenue Officer at CallTower, to discuss the evolving landscape of Operator Connect and what IT leaders need to know before 2026. Rubio, who has led CallTower’s global expansion across 80 countries, offers a front-row view into how enterprises can optimise Microsoft Teams connectivity, integrate AI, and maintain com...

Building a Culture of Connection in the Hybrid Workplace With Crestron 11.12.2025

In this UC Today interview, host Kieran Devlin speaks with Brad Hintze, Executive Vice President of Global Marketing, and Joel Mulpeter, Senior Director of Product Marketing at Crestron, about how meeting room technology is redefining collaboration in the hybrid era. Together, they explore how intelligent AV, AI-driven systems, and thoughtful design can turn meeting spaces into seamless, human-cen...

UC Reality Check 2026: Navigating AI, Hybrid Work, and the Human Element 08.12.2025

With AI integrated into nearly every platform and hybrid work firmly established, it’s crucial to cut through the noise and understand what truly drives value. Join Sara Barr, Learning and Development Director at Nuwave Communications , as she puts Rob Scott, Founder and Publisher of UC Today , in the hot seat for an unfiltered “UC Reality Check 2026.” This candid conversation reframes UC not just...

How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management 01.12.2025

In this episode of UC Today, host Kieran Devlin is joined by Mark Bunnell, Chief Operating Officer and co-founder of NUWAVE, to explore how the company is revolutionizing unified communications (UC) service management. With over 30 years of voice industry experience, Mark shares how NUWAVE’s flagship platform, iPilot, simplifies complexity for carriers and service providers in an era dominated by...

Duty of Care in 2025: How Intrado’s ERS Ensures 911 Compliance - UC Today News 01.12.2025

In this essential video from UC Today, host Kieran Devlin sits down with Lauren Kravetz, Vice President of Government Affairs, André Malais, Senior Product Manager, and Rhys Rueffert, Product Manager, all at Intrado, to unpack one of the most urgent enterprise topics in 2025—duty of care and emergency readiness. With U.S. laws like Kari’s Law, Ray Baum’s Act, and Alyssa’s Law reshaping how organiz...

How to Customise Your Agentic AI Journey with Zoom 01.12.2025

In this insightful UC Today interview, host David Dungay sits down with Robin Bunevich, Product Marketer at Zoom, to explore the next evolution of AI in the workplace: customizable agentic AI. With Zoom’s AI Companion woven throughout its platform and a new custom AI Companion add-on just launched, Robin breaks down how businesses can not only adopt AI but make it their own. If you’ve been wonderi...

The Latest News on Microsoft's Work Trend Index, the IDC's Most Recent UC Report, and Avaya Infinity 01.12.2025

In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala. Together, they unpack the implications of Microsoft's latest Work Trend Index, which imagines a future built on AI-powered "agentic" organizations. They also delve into IDC’s report showing...

Securing the New Era of Collaboration with Webex 01.12.2025

In this episode of UC Today, host Kieran Devlin sits down with Amit Barave, Vice President of Product Management at Webex by Cisco, to explore how the collaboration giant is securing digital communication in an era of AI-powered threats, distributed teams, and rising compliance demands. From zero trust principles to vertical-specific safeguards, this discussion offers a deep dive into how Webex is...

Certified for Success: What Microsoft’s Unify Program Means for Teams Contact Center Integration - Audiocodes 01.12.2025

UC Today’s Kieran Devlin sits down with Gidi Adlersberg, Voca CIC Business Line Manager at AudioCodes , to explore what Microsoft’s new Unify certification really means for Teams-based contact centers. With a decade at AudioCodes and a frontline role in developing Voca CIC, Gidi offers rare insight into how Azure-native integrations, SDK-driven stability, and AI standardisation are reshaping the C...

Revolutionizing Voice Solutions in Microsoft Teams 26.11.2025

Join UC Today’s Christopher Carey as he sits down with Renee Rogers, Channel Account Manager at SIPPIO, to explore how SIPPIO is transforming the unified communications (UC) landscape. With experience at Avaya and a passion for enabling partners, Renee shares insights on simplifying UC solutions, integrating carrier-grade voice into Microsoft Teams, and supporting partners in today’s evolving mark...

Mastering Mobile Control and Compliance with Integrated UC 26.11.2025

🔥 Join host #KristianMcCann of #UCToday as he sits down with #LeeEssex, SVP Global Sales and Marketing at #TangoNetworks, for an insightful discussion on how enterprises can regain control over business conversations happening on mobile devices. As the mobile-first workforce grows, Lee unpacks the challenges IT teams face, including:  🔵 The #mobilecompliance blind spot: Why unmanaged business ca...

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