UC Today

In this roundtable, Kristian McCann brings together a panel of experts to unpack one of the biggest AI challenges in business today: why usage numbers are rising, but real productivity gains are still lagging. The conversation explores the gap between management perception and employee reality, and what organizations can do to turn AI from a checkbox into meaningful workflow improvement. Featuring...

In this episode of UC Today, host Christopher Carey sits down with Tal Bar-Or, Founder & CEO of smart glasses startup Altina, to discuss the evolving world of wearable technology and why smart glasses haven't gone mainstream yet. Tal breaks down what big tech is getting right, and where they're falling short. From privacy concerns and style compromises to the overlooked challenge of...

In this episode of UC Today, host Kristian McCann is joined by William Rubio, Chief Revenue Officer at CallTower and Craig Durr, Chief Analyst and Founder of The Collab Collective to explore why traditional mobile UC models are struggling to keep pace with today’s enterprise demands.  As hybrid work, AI-generated voice threats, and compliance pressures continue to reshape enterprise communications...

🤔 Is admin work quietly damaging productivity, motivation, and retention? In this UC Today interview, Marcus Law speaks with Michael Vavakis, Chief Transformation, ESG and People Officer at Ricoh Europe, about new Ricoh research into the administrative burden facing European workplaces. Based on a survey of almost 9,000 workers and decision-makers across Europe, the research reveals that employee...

New research from RingCentral suggests that UK businesses are significantly behind the US when it comes to deploying AI – but what's causing the gap, and what will it take to bridge it? In this interview, Christopher Carey sits down with Russell Tilsed, VP of International Sales at RingCentral, to explore why so many UK businesses remain stuck in the experimentation phase. They discuss the ro...

In industries where every second counts, generic collaboration tools are no longer enough. In this interview, Mitel CTO Luiz Domingos discusses why frontline-first, voice-first communications are becoming essential operational infrastructure — and why organisations can no longer afford to connect their entire workforce with the same one-size-fits-all tools. The conversation covers how embedded, re...

Sales teams are under pressure to do more with less time, but are AI agents the answer or another layer of complexity? In this UC Today interview, Marcus Law speaks with Alex Patterson, RVP Europe North at monday.com, about how AI agents are changing the way sales teams work. Patterson explains why monday.com has shifted its platform around people and AI agents working side by side, and where that...

Cisco TMS is approaching end of life, and organizations across the enterprise collaboration landscape are now facing major decisions about the future of their video infrastructure. In this episode of UC Today, Kristian McCann speaks with Giles Adams, CEO at VQ Communications, about the real-world impact of the TMS transition, the growing divide between cloud and on-prem strategies, and why regulat...

In this UC Today interview, host Kristian McCann sits down with Kunal Shukla, GM and Head of Network APIs at Vonage, and Chung H. Lee, AVP of Product Innovation at AT&T Business, to unpack why traditional authentication methods are breaking down—and what comes next. From the hidden cost of fraud to the growing limitations of SMS-based verification, the discussion reveals why enterprises must r...

In this UC Today interview, host Kristian McCann speaks with Callum Pennington, CEO & Co-Founder of HBHR, to unpack a growing issue facing modern organizations: employee wellbeing that’s treated as a bolt-on rather than a business-critical priority.  If you think wellbeing is about perks, think again. This discussion reveals why the fundamentals—like accurate pay, workload visibility, and unif...

In this session of UC Today, host Kristian McCann sits down with Simon Peters, Director of Channel Sales at Smarsh, to unpack one of the most pressing questions facing regulated industries in 2026: Is your compliance solution really secure — and is its AI even compliant? It’s a wake-up call for compliance, risk, and IT leaders who assume ticking the compliance box equals airtight data protection....

In this episode of UC Today, host Christopher Carey speaks with Viktor Samoilenko, CEO and Co-Founder of Aspichi – a Ukrainian company using virtual reality and artificial intelligence to address the mental health crisis caused by the ongoing war. Viktor explains how Aspichi's platform, Luminify, allows a single therapist to run up to 30 simultaneous VR therapy sessions, the clinical methods...

AI is moving beyond meeting notes – and into the work that happens next. In this UC Today interview, Christopher Carey speaks with Global Tech Futurist Daniel Burrus about the rise of AI that can capture decisions, connect context across collaboration tools, schedule meetings, coordinate follow-up, and help teams move from conversation to execution. But as AI gains more autonomy, where should orga...

Is AI fundamentally changing how leaders develop – and what does that mean for the humans doing the leading? In this episode, Christopher Carey is joined by Philip Huthwaite, CEO at learning tech firm 5app, to explore how artificial intelligence is reshaping leadership development. From whether measurable soft skills actually make better leaders, to how instinct-driven leaders adapt to a data-driv...

Women in Telecoms Podcast: Breaking Barriers and Building Careers The latest Women in Telecoms podcast explores what it means to build a career in a sector where women can still face barriers around visibility, confidence, and progression. Hosted by Women in Telecoms co-chair Lauren Croxson, this episode brings together: - Hayley West - Business Development Specialist, Magrathea Telecommunications...

In this episode of UC Today, host Kristian McCann is joined by Chris Harris, EMEA Technical Director for Data and Application Security at Thales to discuss why enterprises need to begin preparing for the quantum era now.  The discussion goes beyond the hype surrounding quantum computing to explain the very real challenges. If you're responsible for cybersecurity, IT infrastructure, compliance...

In this episode of UC Today, host Kristian McCann sits down with Chris Scimone, Director, Solutions Architecture & Engineering at New Era Technology, to answer one of the biggest questions facing organizations investing in AI for customer experience: where should you start?  Many contact centers understand the potential of AI, but identifying the right first use case can be challenging. Should...

In this introductory episode, co-chairs Lauren Croxson and Natalie Strange outline the origins of the Women in Telecoms group, reflect on its growth, and explain the purpose behind the new series.  The conversation explores why visibility, support, and honest dialogue remain important across the telecoms sector, particularly as the industry continues to address issues around representation, leader...

As AI-enabled smart glasses become more common, where could restrictions emerge next? Christopher Carey is joined by Beth Fulkerson, Partner and Chair of the Privacy, Data and Cybersecurity Practice at CM Law, to discuss New York’s statewide courtroom rule and what it signals for smart glasses in other sensitive settings. Beth explains why the New York policy builds on longstanding restrictions on...

In this episode of UC Today, host Kristian McCann is joined by Devashri Datta, a Senior Security Architect at NVIDIA, but appearing in a personal capacity as a researcher, to explore why organizations need to rethink how they govern AI-powered tools.   Devashri explains why Software Bills of Materials (SBOMs) must evolve to account for AI models, training data, agent behavior, and new attack metho...

In this episode of UC Today, host Kristian McCann sits down with Eric Wiggins, Product Marketing Director at Smarsh , to explore why AI capture is becoming the foundation of both compliance and business intelligence in financial services. As generative AI becomes embedded across everything from client communications and portfolio analysis to employee productivity, many firms still lack visibility...

For years, voice was the blind spot in communications compliance – too voluminous to review manually, too complex to capture properly, and not yet on regulators' enforcement radar. That has changed. In this episode of UC Today, Christopher Carey sits down with Daniel Yates, Voice SME at Global Relay , to discuss why the regulatory posture on voice has shifted, what misconceptions firms still...

In this episode of UC Today, host Kristian McCann is joined by Chris Harris, EMEA Technical Director for Data and Application Security at Thales to discuss why enterprises need to begin preparing for the quantum era now.  The discussion goes beyond the hype surrounding quantum computing to explain the very real challenges. If you're responsible for cybersecurity, IT infrastructure, compliance...

Kristian McCann sits down with Chris Scimone, Director, Solutions Architecture & Engineering at New Era Technology , to answer one of the biggest questions facing organizations investing in AI for customer experience: where should you start? Many contact centers understand the potential of AI, but identifying the right first use case can be challenging. Should organizations focus on customer-f...

In this episode of the Big UC Update, UC Today's Christopher Carey sits down with Will Morey, Managing Director at Gamma , for a wide-ranging conversation on the state of the channel, the rise of AI, and what it really takes to deliver technology that works for SMEs. Will shares his journey from selling diesel to farmers to leading Gamma's channel business, and unpacks why the biggest op...