UC Today

Rob Scott hosts Moussa Zaghdoud, Executive Vice-President of the Cloud Communications Business Division, Alcatel-Lucent Enterprise . 

UC Today's Rob Scott hosts Tony Gooch, Product Manager at Voxbone .

UC Today's Rob Scott hosts Iain Sinnott, Sales & Marketing Director at VanillaIP. 

Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9.  In this session we discuss the following: 1) How does AI help agents achieve great customer experience during a pandemic like COVID-19 2) What role can AI play in the migration/deployment process and what benefits can it deliver 3) The future of customer experience  If you're looking for more information on this topic visit htt...

Rob Scott hosts Matt Landis, CEO at Landis Technologies. Matt guides us through the contact centre options and capabilities for Microsoft Teams. We discuss: 1. I’ve got Microsoft Teams: What are Customer Interaction options for Microsoft Teams? 2. How do end customers know if they should look at 3rd party options? 3. Understanding Connect versus Power editions 4. What next for Microsoft Teams APIs...

Rob Scott hosts Ross Williams, COO at Virsae. AI is revolutionizing service management and according to Virsae 2020 will see the emergence of the virtual engineer. In this session we discuss the following: What is UC service management?  What's a virtual engineer? Benefits of a virtual engineer Real-life Alexa demo Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Coll...

Rob Scott hosts Jeff Palmer, VP of Sales at Speechmatics. and Mark Summerson, VP of API Partners at Vonage. In this session we discuss the following: - What is Speech Technology? - What are the key issues that your customers are facing and how do you help solve them with speech? - Explore popular applications of speech technology and speech recognition - What are the key considerations when utilis...

In this panel session, Rob Scott delves into the world of Dropbox and how UC resellers and service providers can take advantage of their modern workspace solution. Sponsored by Nuvias UC. Host: Rob Scott, UC Today Speakers: - Tim Britt,  Northern and Central Europe Channel Lead at Dropbox https://www.dropbox.com/en_GB/business - Alex Whitford, Head Of New Business Sales at Nuvias Unified Comms htt...

In this session, Rob Scott is joined by Core who share their real-world experiences and uncover the key challenges that are keeping CIO's up at night. Speakers:  Eamon McGann, Client Solutions Director at Core  Davide Ranchetti, - Lead Solution Architect at Core Kat Greenan - Microsoft Solutions Specialist at Core - What is keeping the CIO up at night?  - How is the true impact of modern work...

UC Today’s Rob Scott hosts John Malone, President and CEO, The Eastern Management Group and Divya Wakanka, Head of Innovation and Product Management at BICS .

In this panel session, UC Today's Rob Scott delves into the video collaboration market. Sponsored by Iotum and Gather , the panel discusses: - Video collaboration – state of the market and current trends - Video is the new voice, why video why now? - Market Growth, Acquisitions, partnerships, interop between major vendors.  - How can resellers and service providers successfully build out coll...

In this interview Dominic Black, Head of Research at Cavell Group provides an introduction to their latest Enterprise research of 1800 businesses across Europe and North America. Discussion points include: - How the workplace is changing - What technologies are enterprises looking to invest in - How are companies currently communicating - How are customers interacting with enterprises You can conn...

At ISE 2020 UC Today dropped into the Google Cloud stand to speak to Smita Hashim, Director of Product Management for meeting solutions and time management. In this interview, we discuss Google's video-first communications and collaboration strategy and how they adopted a cameras-on approach to help make meetings more productive for their teams. Hosted by Rob Scott, Publisher at UC Today News...

At ISE 2020 UC Today dropped into the Logitech stand to speak to Scott Wharton, VP & General Manager at Logitech Video Collaboration Group. In this interview, we discuss Logitech's universal product strategy and how they are using their gaming technology to help improve workplace collaboration and communication. We also discuss -  - New Partnerships with Lenovo, Barco & Crestron - New...

UC Today speaks to Devin Redmond, CEO and co-founder of Theta Lake. In this interview, we discuss using AI for collaboration compliance and how businesses can best address the regulations in a digital-first world. Discussion points include: - What are some regulatory concerns that are related to collaboration technology?  - How do those compliance and regulatory concerns affect businesses? - Does...

At ISE 2020 UC Today dropped into the Poly stand to speak to Paul Clark, SVP, EMEA Managing Director at Poly. In this interview, we discuss their new Poly Studio X range for small to large meeting rooms. Plus we get the scoop on Poly Lens, their new device management solution. Read more on Poly Lens here: https://www.uctoday.com/collaboration/poly-lens-focus-on-cloud-based-insights-and-endpoint-ma...

At ISE 2020 UC Today dropped into the Zoom stand to speak to Jim Mercer, Global Head of Customer Success about their continued success in the collaboration marketplace and what they do to keep their customers happy. Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News Remember, don’t miss out on the UC Summit 2020 – our pioneering new solution...

Welcome to another Unified Communications, Collaboration & CX Tech News roundup hosted by Isabel Blakemore, Presenter & Tech Journalist here at UC Today.

Rob Scott hosts Will MacDonald, Chief Strategy Officer at leading video collaboration vendor StarLeaf. Will takes us through his perception of the collaboration market and talks about StarLeaf's new products on show at ISE 2020. - StarLeaf Huddle - StarLeaf MultiJoin - StarLeaf for Teams (Microsoft Teams) Unified Communications, Collaboration & CX Tech News #ISE2020 #MicrosoftTeams

The rise of the digital landscape and virtual working environment has perpetuated the need for new employee skills. Today’s team members need to feel comfortable operating and collaborating in a wide variety of environments-  including on the cloud. In this podcast, Rob Scott from UC Today speaks to Professor Feng Li of Cass Business School . Cass Business School , one of the top business schools...

Welcome to another Unified Communications, Collaboration & CX Tech News roundup hosted by Isabel Blakemore, Presenter & Tech Journalist here at UC Today.