UC Today
UC Today
News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work. Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world. For industry professionals, our weekly newsletter offers a range of popular stories hand...
Where to listen?
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Episodes
The Porting Playbook: Solving Porting Challenges for Mixed Environments 16.05.2024 21:30
UC Today's David Dungay speaks to William Rubio, CRO, CallTower & Irwin Lazar, President, Metrigy . In this session, we discuss the following: The major porting challenges for businesses in 2024 Considerations for businesses spanning multiple geographies Top tips for approaching porting in a mixed environment
AI Show - Analyzing the Latest AI News and Trends 10.05.2024 32:30
Join us in this premier episode of our new AI Show, where we dive deep into the latest advancements and discussions surrounding artificial intelligence. Hosted by Rob Scott and Kevin Kieller , this episode features an insightful discussion with Brent Kelly , principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team . We cover top AI news, including signifi...
How Regulated Sectors Attain Peace of Mind with LeapXpert 08.05.2024 11:43
UC Today's Kieran Devlin speaks to Sharvari Nerurkar, VP of Product Management at LeapXpert . In this session, we discuss the following: The major challenges facing regulated industries in 2024 How LeapXpert's Teams solution supports customers in regulated industries The importance in having different communication channels all in one place
Global Expansion: Inside Gamma's Acquisition of Coolwave 08.05.2024 8:08
UC Today's Tom Wright hosts Gamma 's Mike Mills . In this session, we discuss the following: Gamma's acquisition of Coolwave How the deal enables global expansion What benefits service providers will see
Marketplace Assessing ROI on Cloud Investments 07.05.2024 11:11
UC Today's David Dungay hosts Mark Bunnell, COO of Nuwave . In this session, we discuss the following: The biggest challenges for partners selling cloud services The role AI is playing in UCaaS migration How partners and customers can assess ROI on their hybrid work investments
The Latest News on Microsoft Security Copilot, NEC Exiting On-Prem & Intermedia's Cloud Story 02.05.2024 28:13
Watch on YouTube. In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: NEC's decision to exit the on-prem market Intermedia raises $350 to double down on its cloud proposition Microsoft launches Secu...
Maximizing Multi-UC Efficiency: Zooming in with iPILOT 25.04.2024 14:39
In this second episode of our Multi-UC series in partnership with Nuwave, Rob Scott from UC Today talks to Mark Bunnell, COO of Nuwave , and Jim McGarry, Head of Global Distribution at Zoom . This session is dedicated to unravelling the complexities of Multi-UC challenges within Zoom Phone environments and showcasing the synergistic partnership between Nuwave and Zoom . Our experts discuss the str...
Teams on Steroids - How can you Supercharge Teams in your Organisation? 22.04.2024 19:49
UC Today's Kieran Devlin speaks to Harkirat Degun, Product Director at Resonate . In this session, we discuss the following: What do we mean by "Teams on steroids"? How Resonate fulfils these benefits for customers across Teams Phone and collaboration spaces Teams' potential applications beyond the platform
Assessing the State of AI in 2024 with Jon Arnold 17.04.2024 36:15
UC Today's Kieran Devlin speaks to Jon Arnold, Principal at J Arnold & Associates and AI expert . In this session, we discuss the following: How perception around AI has changed in the enterprise space over the past 18 months The key trends shaping AI products and services today Why vendors' AI strategies have evolved and AI predictions for 2024 and beyond
Mastering Supplier Selection - Finding Channel-Centric Partners 17.04.2024 16:58
UC Today's David Dungay speaks to Scott Anderson, CMO, Intermedia . In this session, we discuss the following: Deciphering which suppliers are truly 'Channel First' Evaluating how supplier services can impact your business Why do partner programmes matter? Differentiating through supplier marketing support
Leveraging AI as The Great Disrupter 10.04.2024 13:02
UC Today's Kieran Devlin speaks to Kade Herbert, Marketing Manager at CallTower , and Madison Doner, Partner Marketing Strategist for CallTower . In this session, we discuss the following: The state of AI in 2024 and its intersection with UCaaS and CCaaS The key differences between Microsoft Copilot and Zoom and Webex AIs How CallTower can support customers in choosing the best AI solution fo...
The Latest News from Enterprise Connect, RingEX, Microsoft Teams Mobile & Microsoft Decouples 365 09.04.2024 49:09
Watch on YouTube. In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: The latest news from Enterprise Connect including RingEX from RingCentral, Microsoft Teams Mobile, new devices launched, top AI picks f...
Steps To Prepare For the PSTN Switch-Off 09.04.2024 10:03
UC Today's Kieran Devlin speaks to Karen Patalay, Lead Solutions Engineer Public Sector UK at RingCentral . In this session, we discuss the following: What exactly the PSTN switch-off entails How businesses can prepare for the switch-off The benefits of VoIP for businesses
UCaaS: Unpacking the Challenges and Opportunities for Partners 08.04.2024 21:32
Watch on YouTube. UC Today's Tom Wright hosts industry analyst Jon Arnold and Intermedia's Valerie Berezuk . In this session we discuss the following: The biggest challenge for partners selling UCaaS The role AI is playing in UCaaS migration What more vendors can do to help partner's UCaaS efforts To find out more visit: https://www.intermedia.co.uk/ Thanks for watching, if you’d...
Gamma Launches New Brand Campaign and Return on Relationships Calculator 04.04.2024 8:02
UC Today's Tom Wright hosts Gamma Marketing Director Andrea Herbert . In this session, we discuss the following: Gamma's new brand campaign The company's new relationship-focused research Gamma's new return on relationship calculator
Zoom's New AI Features Put Time Back in Your Day 02.04.2024 9:43
In an enlightening conversation with Rob Scott from UC Today , Mahesh Ram, the visionary Head of AI Product Strategy at Zoom , dives deep into how Zoom is harnessing the power of artificial intelligence to redefine customer value and workplace efficiency. This interview unveils Zoom's latest groundbreaking initiative, Zoom Workplace, a unified platform that synergizes Zoom's extensive pr...
Navigating Cloud Challenges: Life Extension's Path to UCaaS + CCaaS Innovation 29.03.2024 13:41
At Enterprise Connect 2024 , Rob Scott from UC Today engaged in a discussion with Luis Fajardo, the Chief Information Officer at Life Extension , about their transition journey from on-premise systems to UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service). Operating with two regional sites and two contact centers, supporting over 200 agents, Luis shared insights int...
From Now to Next Exploring GoTo's Pace of Innovation 29.03.2024 10:30
In this exclusive interview, Rob Scott of UC Today dives deep into the heart of communication innovation with Peter Mahoney, Chief Marketing Officer at GoTo , during the pivotal Enterprise Connect 2024 event. This year's conference is abuzz with discussions on AI's transformative role in the industry, spotlighting the synergistic blend of Unified Communications as a Service (UCaaS) and C...
From Selection to Success Gannett Fleming's Microsoft Teams Migration Journey 28.03.2024 7:10
Join Rob Scott of UC Today as he engages in an enlightening conversation with Steve Panton, the seasoned Enterprise Infrastructure and Operation Sr. Manager at Gannett , at the vibrant atmosphere of Enterprise Connect 2024 . In this insightful dialogue, Steve unfolds the narrative of Gannett's journey to adopting Microsoft Teams, shedding light on the critical phases of vendor evaluation, ove...
Shaping the Future of Hospitality Communications 27.03.2024 16:10
Watch on YouTube. UC Today's Kieran Devlin speaks to Tonna Tang, Country Manager at Yeastar , and Roy Stephenson, VTech and Snom Brand Manager at Trust Distribution . In this session, we discuss the following: A market overview of communications in hotels The key communications challenges facing hotels in 2024 How Yeastar's solutions support hotels' advanced communications needs T...
Which of Teams Premium and Copilot Works Best For You? 27.03.2024 17:44
Watch on YouTube. UC Today's Kieran Devlin speaks to Wesley Budd, Strategic Partner Manager of Microsoft and MTR Vendors at Symity . In this session, we discuss the following: The state of Copilot in 2024 The key differences and benefits of Teams Premium and Copilot How Symity supports organisations in choosing the best solution for them Thanks for watching, if you’d like more content like...
Theta Lake Strengthens Whiteboard & Voice Compliance 27.03.2024 8:20
At Enterprise Connect 2024 , a significant announcement by Theta Lake , detailed by their Chief Product Officer Dan Nadir in conversation with Rob Scott from UC Today , brings to light the ever-evolving landscape of compliance in enterprise communications. This discussion highlights Theta Lake's innovative approach towards integrating compliance support for whiteboards —a feature that reflect...
Avaya CEO Talks Fusing Tradition with Transformation 27.03.2024 9:33
Rob Scott from UC Today speaks with Alan Masarek, CEO of Avaya , at Enterprise Connect 2024 for an exclusive interview on the future of enterprise communication and collaboration. Amidst the vibrant atmosphere of one of the industry's most anticipated events, they dive deep into Avaya and Zoom 's new strategic partnership aimed at delivering unparalleled collaboration experiences. Discov...
Employees Seek Improved In-office Collaboration Experiences, says Webex by Cisco 26.03.2024 12:21
Join Rob Scott from UC Today as he interviews Aruna Ravichandran, the Senior Vice President and Chief Marketing & Customer Officer at Webex by Cisco , at Enterprise Connect 2024 . They discuss the following: The challenges and opportunities of hybrid work The importance of collaboration spaces and meeting rooms How technology can help transform workplaces and workstyles Aruna also introduces C...
RingCentral on the New Era of Web Events 21.03.2024 17:38
UC Today's Tom Wright hosts Severine Hierso from RingCentral . In this session, we discuss the following: How virtual events have evolved Best practices for virtual events RingCentral's evolving platform
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