Tyler Tech Podcast from Tyler Technologies

As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about.  From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector.  To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast.  She reveals each one, and goes into depth with relevant examples to illustr...

On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso.  Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity So...

Worker shortages have impacted many different industries including school transportation.  In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam.  Alfred is the Director of Transportation for the Shenendehowa Central School district.  He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, truckin...

Often we make investments in a new software solutions and jump right into using it before we really know how to maximize its effectiveness.  Today on the Tyler Tech Podcast, Wendy Steiner, Tyler's Director of Training and Education, shares with us the 5 Reasons Why Training and Education is critical for your success .  They are: Maximizes your investment Improves productivity Elevates job satisfac...

Now that we have reached the end of 2021 and year one and a half of this podcast, we give you highlights from some of the best podcast episodes of 2021.   The first is Episode 23 entitled  5 Key Public Sector Themes for 2021 In this episode, Meredith Trimble, Tyler Technologies’ editorial content manager, discusses how Tyler’s clients innovated in each of these five areas in scalable ways, even du...

Are virtual courts here to stay?  On January 1, 2020, the idea of a virtual court was almost science fiction for most municipal court administrators, but by April nearly every court in the country had set up some sort of remote hearing option in response to the pandemic. As social distancing requirements ease, is there still a need for this type of technology? According to subject matter experts J...

How do you pull off an event that helps your clients maximize the value and efficiency of their solutions when you’ve got thousands of users using many different solutions in many different areas of government? Well Tyler Connect is the Tyler Technolgoes user conference and we are going to get a sneak peek behind the scenes of this outstanding event because our guest today is Julia Manheim.  Julia...

With 2021 quickly coming to an end, we wanted to surface some very important stories you may have missed.  Meredith Trimble, Manager of Editorial Content for Tyler Technologies, joins me with a carefully curated list of five powerful stories from 2021 we can all learn from.  You'll love the variety and practical application these stories provide.   Here are links to the stories: Marriage Applicati...

What happens when citizens of a state not only put the use of medical marijuana on the ballot, but also pass it in somewhat surprising fashion? Well, that’s exactly what happened in the state of Missouri a couple of years ago.   What are the licensing and regulatory implications? Who needs to be involved and what are the steps forward to best serve the citizens of the state? In this episode, we le...

October is Cybersecurity Awareness month, but being cyber aware is something we must be every day.  Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices.  Do I really need a strong password?  What about two-factor authentication?  Did I really win a $100 gif...

This episode is part of our series on school transportation and today we are talking specifically about Medicaid and Medicaid reimbursements for K-12 transportation services. Kim Rentner, our School Transportation subject matter expert here at Tyler, speaks with Casey Gayer.  Casey currently oversees Medicaid and special education program operations for Frontline Education’s partner districts nati...

"Cloud" or "the Cloud" are popular buzz words, but what do they really mean, and how are they helpful for the public sector? Russell Gainford, Vice President of Cloud Strategy and Operations for Tyler Technologies joins the podcast to help us understand what the cloud is, and what problem it is helping solve for local, state, and federal government agencies. Russell uses a great analogy to help us...

Pauline Zaldonis, a key member of the Connecticut Open Data team, joins guest host Beth Amann to discuss data-driven work in the state of Connecticut.  We cover the basics of the Connecticut Open Data Portal and the success of cross-agency partnerships in the state to empower residents with the information they need. The School Learning Model Indicators Dashboard and data surrounding COVID-19 have...

We kick off a new series on School Transportation by focusing on transporting students with special needs, and how alternative modes of transportation are important as we consider the needs of the students, the parents, the drivers, and the community at large.  Tyler Technologies' own Kim Rentner, a school transportation expert in her own right, interviews subject matter experts on different topic...

At every level of government, there are mandates surrounding law enforcements move from Uniform Crime Reporting to Incident-Based Crime Reporting. Moving from one form of reporting to another is stressful in any situation, but in a career where mission-criticality is of the utmost importance, utilizing technology solutions can make this easier and better for all involved. In this episode, governme...

The Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government.   Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important gen...

With the American Rescue Plan Act grants hitting state and local government, how can data be used to maximize this once in a generation opportunity?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division helps us understand this very issue by sharing four ways data can advance these ARPA grants.  Oliver explains how data is an essential force multiplier to the ARPA for s...

Social media is a very important communication tool for government.  In fact, in the study Tyler Technologies did with the Center for Generational Kinetics, over half of both Gen Z and Millenials said they prefer to get their information from local government via social media. Heather Daniels, Tyler Technologies' sr. social media specialist is back to help us understand the top 5 mistakes to avoid...

Like so many, Medicaid agencies were forced to change the way they do business due to the pandemic. While serving Medicaid recipients remained the top priority, new opportunities for fraud made program integrity a more urgent focus than ever before. In this fascinating episode, we talk with Jason Helmandollar, Vice President of Healthcare Solutions at Pulselight, and a nationally recognized expert...

Tyler Technologies held its' annual user conference Connect 2021 in April under the theme, Virtually Possible.  We tracked the Top 5 key takeaways from the highly successful conference and share them with you today.  Meredith Trimble, Tyler's Editorial Manager, is back on the show to talk about them in detail, and explains what they mean to the public sector.  Meredith gives real examples of juris...

People love stories.  Facts and figures are often forgotten, but a good story will stick with you for a while.  In this episode of the Tyler Tech podcast, former broadcast journalist and current marketing content specialist, Kate Nadolski, shares some very practical ways you can become skilled at crafting a story that connects with your audience.   Kate studied communication and journalism in scho...

With the American Rescue Plan Act, local government is seeing opportunities to address some of the challenges they are facing brought on by the pandemic.  But what’s the best way to use these funds?  How do you make sure to best leverage this unique opportunity with both short term needs and long term priorities in mind?   Well, to help us understand this, we turn to Mark Funkhouser. Mark Funkhous...

With the American Rescue Plan approved, many are looking at the best use of those funds to strengthen government for both short term and long term success.  Today, we look at how those funds might be used to support data infrastructure, and turn to an external subject matter expert, Tyler Kleykamp. Tyler is a Fellow at Georgetown University’s Beeck Center for Social Impact + Innovation and Directo...

It often dominates the headlines.  Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode:  if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe? Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies...

2020 is over.  And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector.  And how has the pandemic impacted these key themes?  The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble.  Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and...