Tyler Tech Podcast from Tyler Technologies

Citizen identity and access management solutions can enhance government's digital engagements with their residents. Discover the resources referenced in the episode: Tyler’s white paper, Improving Resident Engagement With Identity and Access Management Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience The Tyler Tech Resource Center  City Hall Selfie Day with ELGL  I...

Learn more about how Tyler can partner with you to modernize your government software and enhance your resident experience here. Discover the resources referenced in the episode: Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience The Tyler Tech Resource Center  City Hall Selfie Day with ELGL  In this episode, Russell Gainford, Tyler’s Sr. Vice President of Cloud Stra...

In this episode of the Tyler Tech Podcast, join host Jeff Harrell as he sits down with the guest Curtis Updike, a former teacher and school staffing professional. Get ready to dive deep into the intricacies of finding suitable substitutes for teachers, aides, and principals when they need to be absent from school. Curtis brings his wealth of experience and expertise to the table, shedding light on...

Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies.  Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks. 2023 has shown us that bad a...

Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air. In Part...

Welcome to "LIVE at Connect '23," a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air. Get ready to be inspired...

Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in W...

Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, a...

Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends  and how they impact government in our conversation with payments expert, Sloane Wright.  This is part three of our three-part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two dec...

What is ethical hacking and how can it help government agencies?  We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team.  Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school.   We define ethical hacking and discuss ways agencies can benefit from it in episode 65...

Why are payments important to government?  And what are the challenges government faces when trying to create payment options to fit their constituent's needs?   We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series.  Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions...

With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen.   Erik Gundersen is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the expe...

From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries. What can state regulators do to combat workforce shortages? What lessons have regulators l...

Why are payments important to citizens?  And what are the challenges citizens face?  We dive into this topic with payments expert Sloane Wright.  Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and F...

The global pandemic has impacted many healthcare-related issues.  What has been the impact on the opioid epidemic and what do governments need to know?  Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssuran...

Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all.  This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic. Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler.  J...

K9 units add much value to police departments.  From bomb detection to identifying electronic parts, these dogs are versatile and quite amazing.  But how the dogs get identified and placed with departments, and what training is involved?  We answer these questions and more in our conversation with Cheryl Walsh, whose foundation "Sean's K9s" focuses on these very issues.  Find out the history of Se...

What happens when medical cannabis is approved and a state must quickly move to implement regulations?  Where that’s exactly where Kris Adcock, the Director of the Mississippi medical cannabis program, found herself.   Kris is with the Mississippi State Department of Health and is an accomplished administrator and proven leader within multiple Mississippi state government systems.  She leveraged h...

Episode 56 looks at the problem of recidivism. What is it? How high is it in the US, how does it compare to other countries, and how can it be addressed? We tackle all those questions and more with Silas Deane III.  Silas is the founder and Director of Tyler Technologies' Community Readiness .  After traveling to over 50 jails across the country, Silas recognized a lack of access to outside resour...

With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses t...

Have you received a jury summons in the mail and suddenly your shoulders drop?  Your friends say “well, I hope you don’t get selected”.  Trial by jury is an important part of our society but the experience can often be one we try to avoid. In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience.  Scott is the General Manager of...

Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing. Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation.   An...

"Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life.  Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the...

Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shif...

More than half of Generation Z say they prefer to receive information from government via social media.  Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation. Get the GenResearch here  Learn more about Tyler Technologies  Connect with Heather Daniels C...