TrustTalk - It's all about Trust

Our guests today are Peter Wakkie and Tjeerd Wassenaar, talking about trust, crisis management, and corporate governance, leveraging their extensive experience in legal and corporate roles. They emphasize the critical importance of maintaining trust, highlighted through an example of an M&A transaction impacted by the COVID-19 pandemic, demonstrating how unexpected events can complicate negoti...

In this episode, we're joined by Carine de Meyere, the dynamic founder and president of Women of the World. Carine shares her vision behind her mission: to unite and empower one million women and girls by 2030. Set against the goals of the United Nations Sustainable Development, she details her path of ambition, recognition, and the pivotal role trust plays in building meaningful connections and c...

In this episode of TrustTalk, Professor Emerita at New York University, Marion Nestle, a prominent advocate in the field of food politics and public health, discusses her journey and insights into the food industry, trust in our food system, and the intersection of food, health, and sustainability. Growing up with a radical background, Marion was influenced by values of fairness and equity, which...

Our guest today is Roger Mayer, Professor of Management, Innovation & Entrepreneurship at North Carolina State University. He discusses his foundational 1995 article on trust, emphasizing its role in risk-taking within professional settings and reflects on the evolution of his model, which defines trust as the willingness to make oneself vulnerable to another entity (be it a person, group, or...

Kees van den Bos, author of the book "The Fair Process Effect," explains his extensive research on societal conflicts and the pivotal role of trust. Through his book, he underscores the critical importance of fair treatment by authorities in nurturing trust and cooperation within society. He introduces the "Perceived Procedural Justice Scale," designed to quantitatively assess fairness, highlighti...

In this episode, we explore the complex relationship between trust, control, and HR practices with our guest, Antoinette Weibel, Professor of Human Resources Management at the University of St. Gallen (Switzerland). She talks about how control mechanisms, from coordination to surveillance, impact trust in the workplace. The conversation highlights the difference between enabling and coercive contr...

Our guest today is Anu Bradford, the Henry L. Moses Professor of Law and International Organization at Columbia Law School and the author of the book 'Digital Empires: The Global Battle to Regulate Technology'. In this conversation, Bradford explores the complex digital future where technology regulation, innovation, and trust intersect. She discusses the distinct regulatory paths of the US, China...

Our guest, Bob Hurley, Professor Leading People and Organizations at the Gabelli School of Business at Fordham University (New York), talks about his theory of organizational capacity for trustworthiness, highlighting Unilever's approach to genetically modified foods, Bob Moore's employee ownership plan at Bob's Red Mill and how external pressures shape organizational adaptations, using examples l...

In episode 83, enjoy a heartwarming conversation with Santa Claus. Santa discusses maintaining trust with children and adults, shares touching stories where trust made Christmas wishes come true, and reflects on his role as a symbol of joy and generosity. The interview also delves into how Santa ensures inclusivity for all children, manages the secrets and wishes shared with him, and the importanc...

Jeanine Turner, our guest in episode 82 of TrustTalk, delves into the complex interplay of trust and communication. She examines the influence of storytelling and media in shaping public trust, particularly in contexts of global conflict, while addressing the prevalent issues of fake news and media scepticism. In her enlightening discussion, Turner spotlights significant takeaways from her book "B...

Our guest in episode 81 is Dan Abrahams, a renowned sports psychologist, who delves into the mental aspects of sports. Dan emphasizes the foundational role of trust in both individual performance and team dynamics, explaining how it's as crucial in team sports like football and basketball as in individual sports such as tennis and golf. The discussion includes Dan's unique approach to mental skill...

Our guest today is Sim Sitkin, a Professor at Duke University, Durham (N.C.) He explores the intricate dynamics between trust and distrust, highlighting their distinct natures and the challenges involved in navigating these complex emotional states. He uncovers the nuances of how trust can vary incrementally across different domains, and contrasts this with the pervasive and often unyielding natur...

Our guest today, Stephen M.R. Covey, emphasizes the profound importance of trust in leadership. He believes that trust, once broken, can only be rebuilt through consistent and genuine behavior rather than mere words. Covey passionately advocates for a leadership style of "trust and inspire" as opposed to the traditional "command and control." In this approach, leaders need to embody attributes lik...

In episode 78 our guest, professor Nick Wheeler, discusses several crucial aspects of international relations and diplomacy. He explores the concept of "reassurance summits" and the role they play in diplomacy, where leaders attending diplomatic summits seek reassurance and test whether the other side perceives their defensive actions as stemming from fear and insecurity rather than hostile intent...

Our guest today is Nicole Gillespie. She is the KPMG Chair in Organizational Trust and Professor of Management at the Australian University of Queensland Business School and an International Research Fellow at the Centre for Corporate Reputation at Oxford University. In the podcast interview, we cover various aspects of trust. She begins by addressing the challenge of translating theoretical trust...

Our guest, Tom Tyler, a psychologist, and professor at Yale Law School, highlights the paradox in the legal academy, where much of the law is dependent on beliefs about psychology, yet it is seldom based on actual psychological research. Tom mentions the significance of trust in the legal system and its central role in discussions within law schools and the field of law. They emphasize that trust...

Our guest today is Tom Van der Meer, a political science professor from the University of Amsterdam. He's an expert in political trust, social connections and voting patterns. Tom highlights the historical importance of political trust since post-World War II. He explains that the idea of a continuous decline in trust isn't entirely accurate. Trust levels vary across regions and times. He shares a...

Our next guest, Lee Rainee, director of the Pew Research Center’s Internet & Technology Research Group, delves into the subject of trust in the context of the Internet and institutions. He identifies two key aspects of online trust. Firstly, a decline in trust, particularly concerning major technology companies and institutions. People have become increasingly skeptical about the privacy and r...

Our guest, Peter Dinesen, Professor of political science at UCL London and the University of Copenhagen talks about the consequences of immigration on generalized social trust. In his research, he explores if immigrants bring low levels of trust from their home countries or adapt to the trust levels in their new countries. And if natives respond to the increased presence of immigrants with lower l...

Kevin Werbach, professor of Legal Studies and Business Ethics at the Wharton School, University of Pennsylvania, and formerly Counsel for New Technology Policy at the U.S. Federal Communications Commission, is a well-known expert on the business, legal, and social implications of emerging technologies. In this interview, we explore blockchain technology and its impact on traditional notions of tru...

In this episode nr. 71, Eric Uslaner, in his latest book, “National Identity and Partisan Polarization” delves into the complex topic of trust and its implications for societies and politics. He highlights some key insights and concerns regarding trust, corruption, nationalism, and their interconnections. Throughout the interview, we explore the moral basis of trust, it lies in the belief that peo...

Our guest today is Marguerite Soeteman-Reijnen, former Chairman of the Executive Board of Aon Holdings B.V. and member of SER Topvrouwen. She tells about her journey to her current position and her interest in supporting and encouraging women in leadership roles. She emphasizes the importance of trust in her career success and the success of the organizations she has led. Trust is particularly sig...

In this new episode, we explore the fascinating world of trust and cooperation in economics with economist Professor Benjamin Ho, author of "Why Trust Matters, An Economist's Guide to the Ties That Bind Us." He discusses how game theory offers insights into trust, highlighting the role of reputation, history of interactions, and vulnerability in building trust. He also explores the use of social s...

Our guest is Peter van Keulen, a prominent lobbyist in The Netherlands. He talks about trust as a fundamental aspect of lobbying, and the importance to establish and maintain it through transparency, integrity, and access. He discusses the essential elements for building trust in lobbying, namely integrity, and access. Integrity is demonstrated through a code of conduct that outlines how lobbyists...

Our guest today is Alison Taylor , clinical associate professor at New York University Stern School and Business Executive Director of Ethical Systems, a non-profit research collaboration focused on bringing the best ideas on business ethics from academia into the corporate sector. She has had a diverse career working in corporate investigations in emerging markets, leading her to question the rol...