Jon Dale

Toolbox Talk

Business EN ↓ 306 episodes

This podcast is for tradies and builders who want to put structure and systems into your business so you can grow it properly. Watch more videos at smallfish.com.au and check out the Big Numbers Workbook to learn about the important numbers in your business.

Author

Jon Dale

Category

Business

Podcast website

podcasters.spotify.com

Latest episode

May 17, 2026

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Episodes

181 - [MANAGE YOU] Loss Masking (With Your Own Hours) - Don't Do It! 10.08.2020

Are you masking your losses? It's common for tradies to think they are profitable but they don't count how many hours they are working in their business. Here's how to avoid this.

180 - [OPERATIONS] Pty Ltd or Sole Trader - Which is best for you? 03.08.2020

This week, I'm going to discuss the advantages and disadvantages of being a sole trade vs a proprietary limited trade so you can decide what's the best structure for your business.

179 - [MARKETING] Jon's Journey Episode 12: Tradies, This is What You're Up Against 27.07.2020

Unprofessionalism - it's very common in trades business. But if you get your systems organised and are disciplined about it, this is how you can win against your competitors.

178 - [MARKETING] What tradies should avoid when business is drying up 21.07.2020

Tradies, learn to build up systems that will keep your trades business from drying up. Avoid these common mistakes.

177 - [BACK OFFICE] Understanding Your Margins And Costs Properly 01.06.2020

When you understand your margins, you will see how this affects the price you should charge in your business.  Make sure you cover all your costs.

176 - [MARKETING] Tradies, Should You Drop Your Price Because Of COVID-19? 25.05.2020

Customers may ask you to drop your price because of the crisis, but I'll give you 3 reasons why you should say NO to discounting.

175 - [MARKETING] Marketing Examples For Trades And Builders To Be Doing During The Pandemic 18.05.2020

I told you why it's important to invest in your marketing now I'll give you some examples you can use in your strategy.

174 - [MARKETING] What Marketing Is Right For Tradies And Builders In This New World? 11.05.2020

Everything has changed since the pandemic arose, affecting the economy all over the world. But that doesn't mean you should stop marketing and here's why.

173 - [BACK OFFICE] How To Get Qualified For A Stimulus Package For Tradies And Builders 28.04.2020

Most of the tradies I know are a bit hesitant to apply for a stimulus package because they don't think they qualify. But I think you should try and here's why.

172 - [YOU] In A Time Of COVID-19 - How's Your Emotional State Right Now? 20.04.2020

They say your physical state is very important to fight this virus but don't forget your emotional state is also important too. Here's why.

171 - [MARKETING] Something you can do to help your trades business survive 07.04.2020

If you've gone quiet as an effect of the pandemic, it's time to spend your time and effort doing more marketing.

170 - [MARKETING] [FREE Webinar] Tradies, Should You Be Doing Email Marketing? 26.03.2020

Our webinar about email marketing with Matt Jones from The Site Shed is out. Have a listen to it and see if he changes my mind.

169 - [MARKETING] Email marketing for tradies - is it a thing or is it pointless? 23.03.2020

Email marketing is a type of relationship marketing and I believe it's not a good investment for tradies. But Matt Jones has something to say about it - let's see if he can change my mind.

168 - [MARKETING] How To Nurture Trade Business Leads? 16.03.2020

Nurturing your trades business leads is very important, particularly when your customer is researching (aka tyre-kicking). Learn more.

167 - [SALES] What's Your Trades Business Worth? 09.03.2020

You need to understand the value of your business before you can sell it. This video will help you understand how having a database of customers can add great value into your business.

166 - [MARKETING] Calculate The Customer Lifetime Value In A Trade Business 02.03.2020

Customer lifetime value helps you understand whether your marketing and sales process is effective or not. Find out how to calculate it.

165 - [SALES] Tradies, Confidence In Your Price Comes From Confidence In Your Service 02.03.2020

I'll show you why knowing the value of your service helps you confidently stand up for your price, particularly, when a customer says you're too expensive.

164 - [SALES] Tradies, Here's How To Be Confident With Your Pricing 02.03.2020

Are you able to defend your pricing when prospects start to question you about it? If not, here are 3 steps to help you be confident with your pricing process.

163 - [MARKETING] What To Do When Someone Says “Your Quote Was More Expensive” 02.03.2020

During a quiet period, I don't think you should have a side hustle to earn extra money. But, there is one thing I suggest you do. Watch this.

162 - [OPERATIONS] Tradies, What Happens If You Get Sick? 01.03.2020

What happens if get sick? Can your business survive? Here are 2 things you should do to reduce business dependency.

161 - [MARKETING] What To Do If You're Quiet - Should You Have A Side Hustle? 29.02.2020

During a quiet period, I don't think you should have a side hustle to earn extra money. But, there is one thing I suggest you do. Watch this.

160 - [OPERATIONS] Why You Shouldn't Work On A Time And Materials Or Hourly Rate Basis 29.02.2020

Charging on a time and materials or hourly rate basis can put you and your customers at risk. Let me explain why in this short video.

159 - [OPERATIONS] Dealing With The Christmas Rush 29.02.2020

This season people are busy trying to deal with Christmas rush projects. So, here are some option on how to manage it effectively.

158 - [YOUR TEAM] All The Best Things In Your Business Take Time And Effort 29.02.2020

The best things in your business require time and effort which is something I'm learning again with my new dog. Here's the story.

157 - [OPERATIONS] How To Manage Variations - Don't Lose Money To Scope Creep. 28.02.2020

Variations in a project are common and they can cause many headaches if they aren't scoped out appropriately. Here's how you can fix your variation process.

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