Toolbox Talk

Your language matters as it affects how your customers perceive you, so be clear with your words in proposals, on your website and even in your marketing.

Goal setting is important for your trades business - if you don't aim at something, you can end up going nowhere.

It's your responsibility to follow-up your customers after you've submitted a quote and close the deal. If you neglect this, you're losing opportunities.

Once you understand how much a trade apprenctice actually costs you, it's easy to determine how much you should charget them out at.

Hiring a trade apprentice seems conveniet because they can be cheaper, but is it good for your trades business? Let me tell you more in this video.

Knowing your numbers helps you understand the profitability of your business. Are you gaining or losing money? It's important to know this and here's why.

Understanding your business costs play a very important role in planning your pricing to make sure your business is profitable and keeps running in the long run.

Do you actively do marketing? Do you have a process for sales lead follow-up? If not, then you should watch this video. I'll show you why it works.

In this video, I'll show you why you need to know your numbers in your business through an experience I had with my client. It's not as scary as you think.

Is there really a secret of success in a trades business? Let me tell you the truth in this video.

If you believe that being cheap will help you win work, think again. When you do your quotes,you shouldn't only focus on price. Here's how you can do your sales process properly.

It's important to have systems and structures in place. Here's why it will help you build a scalable trades business.

There are several paths you can take for your trade business growth. Learn what they are in this video so you can make an informed business growth decision.

There's a danger in selling yourself short and you can stop doing it by building self-confidence. Here's how to do it.

How often do you get caught up working on things that don't really matter? Here's an approach to help you choose what really matters.

it's very important that you manage your team well because of you don't, you'll be disappointed in the performance you get from them. Here's how you can do it properly.

Investing in building a good culture is important not only for big businesses but even for small businesses. Here are some ways you can provide a good culture for your tradespeople.

If you don't hire properly, you'll end up disappointed. So here are 5 steps you can use in your hiring process.

A trades business is a people business and it is important to lead your team properly. Here are 6 steps you can do to make sure you have a team that's committed to you and the business.

Here's a story to demonstrate why charging a bit more means stability in your trades business.

Someone asked a question on Builder's Talk Group if it's a good idea to leave his people do the jobs so he can have more time to himself. Some think this guy is an idiot for asking it because obviously, he can. But I think it's a fair question. It's a real frustration that everyone has to deal with. Every trade business owner who wants to grow comes up against this issue. Let me tell you the whole...

It's important to know who your target market is so you can decide where to spend your marketing money. You’ve got to be specific to someone or you end up being nothing to no one. So, how do you choose your target market? First, you need to define who they are and there are three ways to do this. Watch this video and I'll explain it in detail.

I was asked in one of my youtube videos how to deal with frustrating customers. This is quite common in a trades business where do a quote for someone only to find out that they're just wasting your time. You can avoid these type of customers and I'll tell you how to do it with these 4 responses.

How much are your margins when you finish a job? If not enough, then you should charge more. I know it's a bit daunting and you're afraid you'll lose your customers if you do so. But you know what? My client did just that without any resistance from their customer. They have better margins now and they're happy. You just need to be confident. You can do it too. Watch this video.

Today I wanna share my experience when my air-conditioning was installed in our room. 2 guys came to our house and checked which AC best suits our space. We found the 1st guy online and the other was referred by my friend. Both of these guys gave similar suggestions and they also promised a quote right away. So the waiting game is on. Who do you think came back to us with a quote?