Tigerpaw Radio

Join West McDonald, Chief Noise Maker at Tigerpaw Software, and Jason Bystrak, VP of Cloud & Services Business Unit at D&H Distributing, as they discuss the Cloud opportunities that could lead to incredible growth for those in the know. Episode: 26

We interviewed two of the leading MSP experts that are excelling with co-managed services and they share their knowledge on how to do it right. Episode: 25 Guests: - Bob Coppedge, CEO & Owner at Simplex-IT - Brian Weiss, CEO at ITECH Solutions

Join Tigerpaw and Jason Van Camp, Green Beret and business leader, as we explore how discomfort and uncertainty in your business are much better and more necessary than you think. Episode: 24

Join Tigerpaw and a panel of Flat-rate experts as they show you how to take away the fear and drive confidence in a profitable and growth-focused flat rate program for office print. Episode: 23 Guests: • Bud Karakey, VP of Customer Engagement at NEXERA, a BEI Services Company. • Kenneth Edmonds, CEO at 22nd Century Management • Earl Everson, Founder at Elite Document Solutions • West McDonald, Hos...

Before you say “YouTube is for kids”, think again: In a study detailed on Vidyard, companies that use video are growing 49% faster than those that don’t. At the time of writing, there are over 500 hours of video uploaded to YouTube EVERY MINUTE. Are you benefiting? Join Tigerpaw Radio and David Walsh; our expert YouTube guest with over 300,000 subscribers; as we explore how video can help grow you...

The pandemic has changed everything, including how and where people work. More people are working from home than ever before in modern times and this introduces new security threats as well. Join experts from Tigerpaw Software, Pax8, Doberman Technologies, Compliancy Group, and ACDI who are attacking these new problems and turning them into opportunities. Episode: 21 Guests: - Paul Redding - Mark...

In this episode of Tigerpaw Radio, we meet with some women leaders in tech who share their experience in the world of high tech and advice for bringing more equality to the channel in the future. Episode: 20 Guests: •Beth Neargarder, Channel Manager, RocketCyber •Yvette Steele, Director of CompTIA’s Advancing Tech Talent and Diversity Community •Van Little, Global CTO at Interdynamix

We spoke with two customer service aficionados; Corey Odvody of Americom and Joel Vaslow of Tigerpaw Software; and they share the secrets to consistently delivering great customer service. Episode: 19

Join Tigerpaw Radio in a deep-dive series as we talk with progressive vendors and dealers about how they are not just surviving during the pandemic but growing as their competitors continue to lose ground. Episode: 18 Guests o Peter Busam, Chief Balancer, Equilibrium Consulting o Greg Van De Walker, Senior Vice President, IT Channel & Services, Collabrance o Juan Fernandez, BMI ImageNet o Carrie S...

Imagine that you plan to stay a couple of weeks on vacation in a foreign country only to find yourself in lockdown there for over 3 months. This may sound like the plot to a film, but it actually happened to guest Greg Vandewalker, Senior Vice President, IT Channel & Services at Collabrance, LLC. Episode: 17

Post-pandemic, 47% of companies expect to see a portion of their workforce work from home permanently. This raises issues for physical and network print security for customers and providers. How can you get ahead? Episode: 16 Guest: Eric Crump, Director of Strategic Alliances at Ringdale and MPSA Executive Board Member

“It’s not always what you know, but who you know” is as true in the digital age we live as it ever has been. For all of your networking efforts, you might be missing some of the best connections there are - The Super Connector. Episode: 15

Listen in as we get up close and personal with leaders in the BTA, CompTIA and the MPSA. This episode is filled with insights about the power and benefit of belonging to something bigger. Now more than ever, these associations are bringing strength and community to the Channel when it’s needed most. Episode: 14

Better days are ahead and there is no time like now to start preparing for them. Listen for important information to help you, not just prepare for your business life after the pandemic, but to grow your business after it. Episode: 13 Guest: Darrel Amy, founder, Revenue Growth Engine and CIO, Convergo

Thanks to the global pandemic, businesses around the world are scrambling to adapt to new business realities. In this episode of Tigerpaw Radio, we interview 4 business leaders who have done a tremendous job in not just weathering the COVID-19 storm but continuing in their missions to grow. Episode: 12 Guests: Jeff Bendix, President, Bendix Imaging & Bendix Technologies Kevin Morris, CEO, OneDOC M...

With so many personal, commercial, and military drones entering the marketplace the skies are going to be busy and more dangerous. What's being done from a security standpoint to ensure safety? What kinds of anti-drone technologies are being tested and which ones will win? Episode: 11 Guests: Vitaly Mzokov, Kaspersky

Whether in the boardroom trying to get people to buy into a new initiative, a public venue speaking to hundreds of people (one day soon I pray!), or simply bringing you’re a game to the next video conference call, the art of speaking is one of the most important and yet most ignored aspects of our business lives. Episode: 10 Guest: Heather Monohan, author of “Confidence Creator"

We all know that recurring revenue is the new shiny object, but is it all it's cracked up to be and should you bother? Episode: 9 Guests: James Foxall & John MacInnes

Users are printing 3% to 5% less every year and the toner wars between the OEMs and those that make remanufactured alternatives are only heating up. When you add ink-based technologies to the mix the tension only gets higher. What does the future hold for some of the biggest re-manufacturers of OEM alternatives? Episode: 8 Guest: Tricia Judge

Episode: 7 Interview with Jay McBain at Forrester Research

With the world abuzz with disagreement on global warming, are green initiatives still important to companies? What kinds of things can companies do to reduce their footprint and make a difference? Episode: 6 Guests: Aarron Dyck, Clover & Jordan Darragh, PrintReleaf

This is a podcast you won't want to miss as we talk with the author of "Selling from the Heart" about the ugly side of "social" and how in many ways people are doing a terrible job of using social correctly. He'll share expert tips on how to articulate and drive real value in a winning sales process. Episode: 3 Guests: Larry Levine, Author, Keynote & Founder at Selling From The Heart

Given the increasing number of Ransomware attacks and data leaks, why are companies waiting until they have a major security incident before they really do something about it? Worse yet the bad actors are targeting MSPs as gateways to their customers and the cloud is no longer as secure as once believed. Are there insights to help companies to start protecting themselves before its too late? Episo...

In most ways the Managed Services and Managed Print channels look a lot like they did 5 years ago. Or do they? In this episode we’ll explore innovation with two exceptional thought leaders on channel diversification. Listen in to get expert advice on how you can innovate and grow your business more while pushing back on stagnation and old thinking. Episode: 5 Guests: Greg Walters, Owner & Founder...

Companies like MARCO, Atlantic Tomorrow’s Office and Loffler are showing great success with adding Managed Services to their portfolios. So why are so many smaller OEDs having such a tough time getting started? As a managed services provider, what new challenges do these new competitors bring to your world? Episode: 4 Guests: Jeff Gau, CEO at MARCO and William McLaughlin, CTO & EVP at Atlantic Tom...