The User Research Strategist: UXR | Impact | AI

Listen now on Apple , Spotify , and YouTube . — Sarah Doody is a UX Researcher & Product Designer with 22 years of experience. She is also the founder and CEO of Career Strategy Lab, a UX job search and career coaching company where she helps UX and product people get hired or promoted with average 5-figure salary increases. She is also the host of the podcast, Career Strategy Podcast that offers...

Listen now on Apple , Spotify , and YouTube . — Berkay is a UX researcher with over eight years of experience, mostly in e-commerce and banking, working across both B2B and B2C. He has a bachelor's and a master's degree in product design and design research. His focus is on turning research into actionable insights, improving research processes and helping teams make user-centered decisions. Basic...

Listen now on Apple , Spotify , and YouTube . — Brittany is a mid-career research leader based out of Portland, Oregon. She holds a Bachelor's degree in Industrial Design from the University of Oregon and a Masters in Information Science from the University of Michigan. She has worked with startups, nonprofits, mid-size and Fortune 100 companies as an independent contributor as well as a manager o...

Hi, I’m Nikki. I run Drop In Research, where I help teams stop launching “meh” and start shipping what customers really need. I write about the conversations that change a roadmap, the questions that shake loose real insight, and the moves that get leadership leaning in. Bring me to your team. Paid subscribers get the power tools: the UXR Tools Bundle with a full year of four top platforms free, p...

Listen now on Apple , Spotify , and YouTube . — Wolfram is a Senior UX Designer and Researcher and has been working at TeamViewer for eight years. He has been driving and advancing UX Research at the company for nearly two years, developing it further together with a young but highly talented and motivated team. He has been deeply involved with Jobs-to-Be-Done for over a decade and considers himse...

Listen now on Apple , Spotify , and YouTube . — Ray is a designer-turned-researcher. He grew up in New Zealand but moved to the UK last year. His career started in graphic design and advertising, but he’s also studied art history and worked as a brand strategist and innovation consultant before moving into UX. He was a product designer before officially pivoting to UX research. He is passionate ab...

Listen now on Apple , Spotify , and YouTube . — Matt Thomas is a Design, Research, and Product leader at Motability Operations where he leads the Design and Research efforts for a range of products, from a commerce platform for selling used cars to colleague-facing tools that support that website. His team also designs for a vehicle refurbishment workshop, a completely different challenge with a u...

Listen now on Apple , Spotify , and YouTube . — Brett Krajewski is the Vice President of Research & Growth at Accelerant Research, where he leads the research and client solutions teams, delivering innovative insights to empower businesses and many fortune 500 companies. He was most recently featured on an episode of Awkward Silences Podcast, and has some upcoming webinars. With a career spanning...

Listen now on Apple , Spotify , and YouTube . — Mark Cox is a lead researcher and the Design Research and Service Design Agency Spotless in London. He’s been in research for about 7 years, and because he’s operated in an agency, he’s been lucky enough to work on all kinds of projects in different industries. The hat he currently wears is as a Games User Researcher. In our conversation, we discuss:...

Listen now on Apple , Spotify , and YouTube . — In our conversation, we discuss: * Why traditional org charts and career ladders are breaking down and what that means for researchers and designers. * How AI and startup culture are reshaping roles, shrinking teams, and pushing senior-level decisions onto mid-level professionals. * Why most people feel unprepared for their new responsibilities and h...

Listen now on Apple , Spotify , and YouTube . — John Fontenot has spent a decade in tech, working initially in software partnerships for Intel’s Software and Services Group where he was first introduced to the role of product management. In 2018 John made a pivot into a role as a UX Researcher to get his foot in the door of a product team for a small HRTech SaaS company and hasn’t looked back. Joh...

Listen now on Apple , Spotify , and YouTube . — Alaine is an empathetic UX leader with a proven track record of driving user-centric strategies, adeptly managing teams, and delivering impactful research that drives business growth and strategic alignment. In her role as a Research Manager at Dext, she oversees research delivery, strategy, and operational functions. With 12 years of extensive exper...

Listen now on Apple , Spotify , and YouTube . — Filip Cicek is a seasoned researcher with a Master's degree in Sociology and over 15 years of diverse experience spanning academia, non-profit, and business realms. Proficient in both qualitative and quantitative research methodologies, Filip leads Ruthless Insights, a cutting-edge consultancy specializing in UX and market research. In our conversati...

Listen now on Apple , Spotify , and YouTube . — Iwalola Sobowale is a research leader empowering tech innovation in Nigeria’s exciting tech industry. As the Head of Customer Research at Moniepoint, she drives strategic research to enhance customer experience, improve product adoption, and strengthen market positioning. With a background in another Nigerian unicorn - Interswitch, Transsion who are...

Listen now on Apple , Spotify , and YouTube . — Ryan Glasgow is the CEO of Sprig, an AI-native survey platform built to replace legacy tools like Qualtrics. Sprig combines advanced survey capabilities, AI-powered analysis, and an intuitive user experience to help research and product teams get richer insights, faster. Before starting Sprig, Ryan led product at Weebly and Vurb, where he saw how slo...

Listen now on Apple , Spotify , and YouTube . — Loren is a UX Researcher with over 8 years of experience designing user-centered financial solutions. She’s passionate about uncovering actionable insights that bridge user needs with business objectives, and specializes in transforming complex behaviors into strategies that elevate digital experiences. Loren currently works at JPMorgan Chase as a Le...

Listen now on Apple , Spotify , and YouTube . — Amanda runs Stockwell Strategy, a user experience research and innovation strategy practice. She has spent the last 15 years helping teams understand who their users are, what they need, and how to tie those insights to product and business strategy. Happy clients include startups, nonprofits, fortune 100s, and nearly everywhere in between. Amanda is...

Listen now on Apple , Spotify , and YouTube . — Bindu is passionate about understanding people, their behaviour, and the ecosystems in which they interact. In every role she drives cross-functional collaborations across R&D and Go To Market teams to craft impactful product and service propositions with the most recent being a new product for Customer Onboarding Experience. Having moved from India...

Listen now on Apple , Spotify , and YouTube . — Zack is a mixed-methods researcher who transitioned from managing a restaurant pre-pandemic to becoming a UX researcher. Being homeschooled from an early age sparked a deep curiosity for human behavior and unconventional problem-solving. With a unique background, including a bachelor’s degree in film production, several associate degrees, he brings c...

Listen now on Apple , Spotify , and YouTube . — Dave Hora is perpetual Employee of the Month at Dave's Research Company: as a consultant, he helps leaders run strategic product initiatives and teams build well-informed product processes. In 2011, Dave was the first researcher at a mobile startup in San Francisco, then went on to work as the first research hire at five more companies including Rese...

Listen now on Apple , Spotify , and YouTube . — Steve is a UX researcher at MeasuringU, a full-service research agency in Denver, Colorado in the United States, and a research faculty member at the University of Denver. He has a Ph. D. in higher education with a focus on research methods and statistics, and transitioned into UX research after working in education policy and technology for over a d...

Listen now on Apple , Spotify , and YouTube . — Ned Dwyer is the Co-Founder and CEO of Great Question, the all-in-one UX research platform designed to democratize research at scale. After two successful exits as a founder, Ned launched his biggest idea to date: helping enterprise teams better understand their users. Ned has led Great Question in empowering UX researchers, designers, and product te...

Listen now on Apple , Spotify , and YouTube . — Steve is a games user research consultant, helping teams use player insight to create successful games. He works with publishers, platforms and studios of all sizes to transform their game development process, and build product strategies that combines player data with creativity. He work from ideation to post-launch in order to de-risk game developm...

In this episode, I cover: * Common mistakes teams make when prototype testing becomes routine or rushed. * A method for deciding whether a prototype test is even the right approach. * Clear goal-setting techniques that make your test focused and relevant. * How to define metrics that show both research quality and product value. * Writing user tasks that reflect real behavior and reveal friction p...

Listen now on Apple , Spotify , and YouTube . — Erik is a behavioral scientist with a passion for understanding how people, especially kids, interact with digital experiences. He works at The LEGO Group, where he leads behavioral research to create safer, more inspiring, and more playful digital spaces for children. He specializes in using behavioral science, experimentation, and innovative resear...