The User Research Strategist: UXR | Impact | AI

Listen now on Apple , Spotify , and YouTube . Petra Kubalcik is an accomplished user research professional with over two decades of international experience. Originating from Australia, she has honed her research skills across Japan, Hong Kong, the UK, Czech Republic, and most recently, Germany. Petra has led research teams at Dyson, Cookpad and currently serves as Head of User Research at Omio. S...

Listen now on Apple , Spotify , and YouTube . Javier is a User Experience Research Director with more than 20 years of experience in the field. He is passionate about building effective research organizations that scale and deliver critical user insights that help teams develop successful products that delight users. He has a proven track record of career development and coaching. In our conversat...

***THERE IS A PROBLEM WITH THE VIDEO STARTING AROUND 14:30, YOU CAN WATCH ROUND 2 STARTING FROM THERE WITHOUT ANY ISSUES HERE .*** In this video conversation, I discuss: * The five-layer insight question model as a framework to extract progressively deeper, more actionable insights during synthesis. * How AI tools like Breyta can enhance efficiency by surfacing themes across transcripts, but requi...

Camila Borja is a User Research expert with almost 15 years of experience, driving insights for companies like Zalando, SumUp, and Itaú. She leads strategic projects, trains teams in research methods, and has worked with global brands such as J&J, Sanofi, and Disney. With a degree in Public Relations and Public Opinion, Camila is a dedicated problem-solver who bridges research and business to deli...

Listen now on Apple , Spotify , and YouTube . — Lucia is a Senior User Researcher and Program Manager at Haigo, a design agency in Paris. Over the past six years, she has worked with clients across industries like healthcare, aviation, banking, insurance, and culture, helping them build user-centered products and services. She has also taught user research to university students and professionals...

Listen now on Apple , Spotify , and YouTube . — Prama has spent the last decade working across India, Germany, and the UK in various research roles, and I'm currently a Staff UX Researcher at HubSpot in London. She loves tackling research challenges where traditional approaches need rethinking - whether that's bringing drivers' needs in India front and centre to Uber's product development, helping...

Listen now on Apple , Spotify , and YouTube . — Kamila has a background in Anthropology and Human Ethology, which has always fueled her curiosity about people and their behaviors. However, she started my career in management consulting at KPMG but quickly realized how much she missed research. That’s when she discovered user research and knew it was the perfect fit for her. She joined a software c...

Check out my UXR AI prompt library, designed to help you become more efficient and effective as a user researcher! Listen now on Apple , Spotify , and YouTube . — Anne-Charlotte Triple is a Senior UX Researcher at Payfit, a leading HR and payroll software company. After spending 10 years conducting research in humanitarian aid across conflict zones, she made the switch to tech during her pregnancy...

Listen now on Apple , Spotify , and YouTube . — Maureen is an accomplished User Researcher & Service Designer with 7 years of industry experience across diverse fields. Her design & research efforts support decision-making in highly technical problem spaces, ranging from global health policy-making, local economics, and most recently, product design for enterprise software for Commercial Property...

Check out my UXR AI prompt library, designed to help you become more efficient and effective as a user researcher! Listen now on Apple , Spotify , and YouTube . — Jorge Arango is an information architect, author, and educator. For the past three decades, he has used architectural thinking to bring clarity and direction to digital projects for clients ranging from non-profits to Fortune 500 compani...

Listen now on Apple , Spotify , and YouTube . — Kate stepped into a design strategist role at Constant Contact earlier this year, where she is focused on integrating GenAI capabilities into their email and digital marketing software to address long-standing user needs of small business owners. Previously, she spent five years honing her skills in mixed-methods research at Constant Contact as well...

Listen now on Apple , Spotify , and YouTube . In this conversation, I cover: * The shift towards democratizing tasks like usability testing and surveys, and how AI might take over repetitive research processes * Moving away from evaluative tasks and stepping into more strategic roles that involve partnering with businesses to shape long-term goals * Focusing on uncovering unknown unknowns through...

Listen now on Apple , Spotify , and YouTube . — Dale from the UK, currently based in Italy, is a UX Researcher with 4 years experience working in fields such as the Space, Sustainability and Marketing Industries, and currently hosting the UXR Minds Podcast. His mission is to help new and aspiring UX Researchers break into the field by sharing informative episodes on best practices and trends in th...

Listen now on Apple , Spotify , and YouTube . — Hannah is a UX researcher with over a decade of experience helping product teams make smarter, faster decisions. She has a thing for working on public sector services, the grittier, the better and nothing is grittier than healthcare (especially women's health). Hannah worked her way up the chain to be head of research, but she just couldn’t keep away...

In this podcast episode, I discuss: * How we can often feel like we have to do jobs outside our scope * The difficulty of saying no to projects * How it isn’t ideal for us to be overextending into someone else’s expertise * What to do when someone asks you to do a task you aren’t an expert in This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus epis...

Listen now on Apple , Spotify , and YouTube . — Ruby Pryor is the founder of Rex. Rex is a UX research and strategic design consulting firm. Ruby has worked in Design and Customer Experience for a decade across Australia and Asia. Her previous experience includes working for Boston Consulting Group, Grab and Nous Group. She is a recognized global expert, has spoken at UX conferences in 6 countries...

👋 Hey, Nikki here! Welcome to this month’s  ✨   free podcast  ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations. If you want to see everything I post, subscribe below! Resources: * In-depth case study article...

👋 Hey, Nikki here! Welcome to this month’s  ✨   free podcast  ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations. If you want to see everything I post, subscribe below! Resources: * Connect with Giulia * Caree...

Resources: * UX Forensics - check out my website * Join my membership! * Submit a topic/question This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.userresearchstrategist.com/subscribe

Content note: While we won’t be discussing details about specific traumatic experiences, we will be mentioning examples of trauma and trauma responses. Because even high-level discussions like these can be activating for those who have experienced trauma, we want to invite listeners to pay attention to how you’re feeling (emotionally and physically) as you listen. If you find yourself experiencing...

👋 Hey, Nikki here! Welcome to this month’s  ✨   free podcast  ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations. If you want to see everything I post, subscribe below! Resources: * Follow Ana on LinkedIn * “T...

👋 Hey, Nikki here! Welcome to this month’s  ✨   free podcast  ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations. If you want to see everything I post, subscribe below! Resources: * Follow Vanessa on LinkedIn...

Resources: * Follow Kasia on LinkedIn * Kasia’s recommended resources: * Foundation Regiment that offers free online psychological consultations  * Basics of Trauma Informed Design  * Somatic Experiencing by Peter Levine  * "Deviate" by Beau Lotto  * “ Stutz ” * Join my Membership ! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visi...

👋 Hey, Nikki here! Welcome to this month’s  ✨   free podcast  ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations. If you want to see everything I post, subscribe below! This is Dear Nikki’s first-ever user res...

👋 Hey, Nikki here! Welcome to this month’s  ✨   free podcast  ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations. If you want to see everything I post, subscribe below! Resources: * Six-month mentorship progra...