The Scoop With Erica Krupin

Erica reflects on the start of 2026, balancing the success of a recent Colorado vacation with the sudden challenge of a lead employee quitting. Although initially panicked by the resignation, she describes moving past her emotions to focus on business growth and leveraging industry resources to find a replacement. Krupin highlights her commitment to financial discipline, as she plans to prioritize...

Erica reflects on her entrepreneurial journey and outlines her strategic vision for 2026. As the owner of a successful dog waste removal business, she discusses the importance of narrowing focus to avoid burnout and achieve specific long-term milestones. Her primary objective for the coming year is implementing business automations to streamline operations and allow for more personal freedom. Eric...

Erica reflects on her business journey in 2025, highlighting a significant turnaround and 30% revenue growth compared to the previous year. She attributes this success to a renewed focus on building and supporting her team, implementing changes like regular staff meetings and improved communication. Erica also discusses preparations for the upcoming year, 2026, with the main objective being the im...

Erica interviews Steven Shivery about his entrepreneurial journey in the pet waste industry. Steven, who is the general manager of a large Maryland-based scooping company, shares his experience starting and managing his own competing business ( Scoop Doods ) in Virginia while still maintaining his full-time role. The discussion focuses heavily on the operational differences between residential and...

Eric talks with Gina, the co-founder of Happy Paws Haven , a Michigan-based animal rescue. Gina outlines her background and the rescue's mission, emphasizing their focus on long-term care for misunderstood animals that larger shelters might quickly deem unadoptable. She details the challenges of running a foster-based nonprofit, noting that she handles nearly all operational duties, including mana...

This episode features Erica's conversation with Lacie Nash from Clean Squad .  They discuss the critical role of company culture in building and scaling a successful business. They particularly explore management disciplines and accountability as foundational elements of a strong culture, emphasizing that leaders must model the behaviors they want their employees to exhibit. Specific, actionable a...

Erica addresses the challenges and strategies for "winter scooping" in cold-weather regions like Michigan. She provides extensive operational advice for running a successful pooper-scooper business, covering topics such as setting snow and weather policies, managing customer communication about frozen waste, and adjusting service routes due to shorter daylight hours. Additionally, Erica discusses...

Erica's guest today is Mark Gromer from Scoop Doggy Logs . The discussion focuses on entrepreneurial strategies within the pet waste removal industry centering on the effective use of technology and artificial intelligence (AI) to streamline business operations, cautioning against over-reliance on AI at the expense of personalized customer service. Gromer shares his journey of starting his busines...

Erica shares her presentation on Content Creation 101. She talks about her personal journey and professional experience, focusing on how she built her multi-brand business through consistent social media content, specifically emphasizing the importance of defining one's "why," identifying the target audience, and determining the desired outcome of the content. She offers practical advice on essent...

Erica and Cathi Shank of Speedy Scoop discuss the challenges and growth of running a pooper scooper business, particularly covering topics such as hiring and leading a team, managing the balance between work and home life, overcoming difficult business seasons, and the decision to incorporate Christian faith and values into one's company culture. The conversation also touches on marketing strategi...

Erica and her husband Joshua, discuss their recent journey of eliminating a significant amount of debt and making drastic financial changes. Joshua shares the realization that his side business was not profitable, leading to the decision to dissolve the business and sell assets, including a vehicle, to cut monthly overhead. They detail the sacrifices they made—such as giving up luxuries like frequ...

Erica focuses on why the fall season is considered the "second rush" for pooper scooper businesses, arguing that it's a better time for customer acquisition than the slow summer months of June through August. She explains that changing customer habits—driven by kids returning to school and shorter daylight hours for parents and stiffness for elderly clients—increase demand for dog waste cleanup se...

In this episode Erica focuses on the critical distinction between gross income (total revenue brought in by the business) and net profit (what remains after all expenses, including the owner's salary, are paid). She uses her own experiences, detailing her early pricing strategies and the challenges of managing expenses like payroll, marketing, and vehicle costs, which significantly impact profit m...

Erica reflects on the challenges of growing up in a poverty-stricken neighborhood and how she secured her first job at a hospital through family connections, which introduced her to the concept of retirement and long-term planning. She discusses the early struggles of her entrepreneurial efforts, detailing her initial marketing strategies—especially her reliance on social media and organic reach—t...

Today Erica is focusing on the critical issue of pricing strategies for professional pooper scoopers. She emphasizes that new business owners often make the mistake of not experimenting with pricing and compares themselves to others, stressing that rates must be tailored to the local market and business goals, whether operating as a solo owner or seeking to scale with staff. The discussion covers...

Today Erica emphasizes the importance of returning to basics and simplifying operations, drawing from her own experiences with overspending and setbacks. She discusses essential tools and strategies for new and established entrepreneurs, highlighting the need for consistency, practical advertising, and managing expectations to avoid burnout. The episode also includes listener feedback and personal...

Erica shares a deeply personal account of her family's financial struggles and their journey to overcome significant debt. She transparently discusses the emotional and practical challenges of making drastic financial decisions, including selling assets and adjusting spending habits, to regain control of their finances. Krooppin emphasizes the mindset shift required to prioritize financial health...

You've probably seen the headlines: "Make $100K scooping dog poop!" — but what's the REAL truth? In this episode, I share my honest take on what it really looks like to start in today's world. We'll talk about the difference between revenue and actual take-home pay, why this industry is booming right now, how much it really costs to get started (and how I did it scrappy with under $1,000), who thi...

Today, Erica interviews Kristen Reid, the owner of Scooper's Dog Waste Removal . The discussion focuses on Kristen's journey in building her dog waste removal business in western Maryland and West Virginia, highlighting her success in achieving 120 recurring clients and $13,500 in monthly revenue within ten months. Kristen shares practical advice on marketing strategies, pricing, managing customer...

Erica shares her business and personal strategies, emphasizing what she is "doubling down on" and "letting go of". She focuses on enhancing customer experience through personalized gestures and refined social media, and improving route efficiency for her pooper scooper business. Krupin also details her commitment to recurring revenue, paid advertising, and fostering a strong team culture by invest...

Erica addresses listener questions on various aspects of managing a pooper scooper business. She offers insights on pricing strategies, emphasizing the need to charge sufficiently to enable business growth beyond a sole proprietorship. She also discusses the timeline for acquiring customers, acknowledging that rapid expansion is less common now than in her early years and requires significant mark...

Today, Erica shares personal struggles with exhaustion from overwork, emphasizing the importance of realistic expectations and strategic planning rather than succumbing to "hustle culture." Key advice includes scheduling downtime, eliminating unnecessary tasks and possessions, and understanding that an entrepreneur's schedule is constantly evolving, requiring flexibility. The episode highlights th...

Erica explains her recent hiatus from content creation, attributing it to burnout and an overly demanding schedule filled with travel and business events. She emphasizes the importance of acknowledging the need for breaks and recovering momentum gradually, likening it to easing back into a gym routine after time off. Kruppin also discusses the seasonal nature of her pooper scooper business, noting...

Erica is joined by Phil Risher from Phlash Consulting. They  discuss his journey from Enterprise Rent-A-Car to founding Phlash Consulting, which specializes in digital marketing for home service businesses. Phil emphasizes the importance of visibility, conversions, and retargeting for growth. He also highlights strategies like leveraging B2B partnerships, optimizing Google reviews, and using autom...

Erica chats with Chantelle Miller, the owner of Doodie Deeds Dog Waste Removal in PA. Chantelle shares her inspiring journey of starting a pooper scooper business in 2006 and growing it to over 500 customers per week. The conversation provides valuable insights and encouragement for aspiring female entrepreneurs looking to start their own businesses, even in unconventional industries.  https://doo...