The Scoop With Erica Krupin

This podcast features a conversation between Erica Krupin and Cesar Moreno, the owner of Stinky Tails , regarding the realities of the dog waste removal industry. The two entrepreneurs reflect on their eight-year journeys, discussing the transition from being the "new wave" of scoopers to established veterans. Moreno shares his origin story, which began with a barefoot accident and a desire to avo...

Erica provides a comprehensive update on her entrepreneurial journey within the pet waste removal industry. She highlights the upcoming Scoop Con 2026 convention in Dallas, emphasizing the value of professional networking and specialized training for small business owners. Krupin also shares a detailed financial review of her company's performance, utilizing Jobber software to track key growth met...

Erica discusses the operational hurdles of managing her six-figure dog waste removal business during a seasonal slowdown. She reflects on the tension between scaling her company through administrative tasks, such as developing Standard Operating Procedures (SOPs), and the temptation to return to the field to save on labor costs. Krupin highlights the difficulty of hiring skilled staff for speciali...

Erica interviews Lauren Becks , the owner of  Girls Gone Raw , a business specializing in single-ingredient pet treats. Lauren shares her entrepreneurial journey, detailing the transition from a passionate hobby to a mission-driven company focused on holistic canine nutrition. The conversation covers the practical challenges of small business ownership, such as navigating taxes, managing growth, a...

Erica talks with Daniel Baumgartner , the owner of a California-based pet waste removal business called P.A.W.S. HD . Daniel describes how he transitioned from a professional soccer career to entrepreneurship after being inspired by an Upflip video to launch his company in early 2024. The discussion highlights his content creation strategy on Instagram, where he uses humor and personality to build...

Erica speaks with business coach and Kelly Shirley regarding the growth and professionalization of the pet waste removal industry. Shirley highlights her transition from a twenty-year corporate sales career to coaching entrepreneurs on how to scale their businesses from solo operations to profitable, multi-staff ventures. The discussion emphasizes critical sales tactics such as speed to lead, buil...

Today Erica's guest is Cathi Shank, the owner of a pet waste removal business called Speedy Scoop . The discussion highlights the origins of Cathi's business, which began unexpectedly through her son's neighborhood project and evolved into a full-scale professional operation. Both women share insights on navigating a competitive market by maintaining high service standards, professional pricing, a...

Erica shares her strategies for managing social media specifically for small business owners in the pet waste removal industry. She provides a comprehensive guide to content batching, emphasizing that while the process takes significant effort, it is essential for maintaining a consistent online presence. Krupin outlines practical tools and platforms like Jobber, Canva, and Google Drive to help or...

Erica reflects on the evolution of her six-figure dog waste removal business and the lessons she has learned while building a personal brand. She candidly discusses her branding mistakes, specifically regret over naming her social media channels after her service business rather than herself. Throughout the episode, she emphasizes the logistical demands of content creation, noting that managing mu...

Eric explains how she built a media company alongside her dog waste removal business and landed brand deals without a massive following. She discusses key partners like Jobber, Poop Scoop Millionaire, Quo, and affiliate relationships such as Review Harvest and Amazon links, and describes how authenticity and trust in micro-communities drive conversions. Erica outlines how to approach partnerships...

Erica celebrates the 200th episode of her show by discussing the nuances of social media marketing for small businesses. Drawing from her experience as an entrepreneur in the pet waste removal industry, she urges owners to prioritize authentic human connection over the convenience of AI-generated images. The episode covers practical strategies for content creation, including the specific uses for...

Growth gets a lot harder when every customer call, text, and follow-up depends on one person. Erica Krupin and Daryna Kulya from QUO break down what it takes to build a more professional communication system so your business can scale without sacrificing responsiveness or client experience. Their conversation explores how small business owners can move away from relying on a personal cell phone an...

Erica offers professional guidance for entrepreneurs in the pet waste removal industry. She highlights the value of networking and education, specifically promoting the upcoming ScoopCon 2026 conference in Dallas. Throughout a detailed Q&A session, Krupin addresses practical business concerns such as selecting software, converting one-time leads into recurring clients, and managing customer feedba...

Today Erica is reflecting on her company's performance during the first quarter of 2026. She celebrates reaching a major milestone of $30,000 in recurring monthly revenue while candidly discussing the operational hurdles of scaling a service-based brand. The show covers essential entrepreneurial tools like CRM software for routing and specialized communication platforms used to manage high call vo...

Erica provides a comprehensive update on the operational and financial status of her dog waste removal business during a record-breaking spring season. She discusses the importance of brand awareness, highlighting how consistent marketing efforts and professional uniforms have driven a significant surge in recurring service revenue. Through a detailed review of her Jobber dashboard, Krupin shares...

Erica discusses the necessity of maintaining strict business boundaries and professional billing standards. She explains her refusal to waive the requirement for a credit card on file, arguing that shifting away from a "pay later" model prevents her company from becoming a debt collection agency. Krooppin specifically addresses the friction that arises when other small business owners attempt to d...

Erica shares how she balances rapid financial growth with the physical toll of the "spring rush." She highlights her use of Jobber software to track impressive revenue milestones while managing a growing team and updating her company's brand identity. Erica also emphasizes the importance of data collection and administrative systems, reflecting on past mistakes to build a more sustainable business...

Today, Erica addresses the psychological burden of imposter syndrome and its prevalence among high achievers. Drawing from eight years of running a pet waste removal business, she shares personal stories of financial struggles, professional burnout, and the feeling of being a fraud despite visible success. The discussion emphasizes that entrepreneurial growth often requires moving through seasons...

Erica discusses the successful management of the "spring rush" for her six-figure dog waste removal business. She highlights the importance of operational efficiency, noting her transition to upfront payments and the use of specialized software to manage high lead volumes. Krupin shares her marketing strategies, including heavy investment in digital advertising and physical yard signs to reach a g...

Erica interviews professional speaker and sales trainer Jeff Joiner to discuss the intersection of personal wellness, effective communication, and business growth. The conversation explores how maintaining physical, mental, and spiritual health creates a foundation for professional success and resilience against burnout. Joiner shares his journey from being a struggling salesman to a top performer...

Erica discusses the challenges of managing a massive influx of customers during the spring rush for her waste removal business. She emphasizes the importance of simplifying business models, explaining how she moved away from complex tiered pricing back to a flat-rate system to handle high volume more efficiently. Throughout the episode, Krupin highlights the necessity of dynamic price adjustments...

Today's episode features a conversation between Erica Krupin and William Milliken , focusing on the growth and management of professional dog waste removal businesses. The discussion highlights William's success in scaling several seven-figure companies while navigating significant personal challenges, such as family health issues and property defects. He emphasizes that achieving high-level growt...

Erica discusses her strategic preparations for the spring rush, the most profitable period for her dog waste removal business. She explains the necessity of simplifying operational processes, such as onboarding and billing, to handle the high volume of customers that emerges once winter snow melts. To remain focused on these business goals, she announces a temporary hiatus from social media and pl...

Today's podcast features Erica speaking with Ken Strobel, a retired delivery driver who launched Scoop Pawtrol , a professional pet waste removal service in Ohio. The conversation outlines Ken's rapid business growth, detailing how he acquired over 100 recurring clients within his first year through organic social media marketing and professional networking. Ken shares insights on the physical dem...

Erica chats with Nicole from Ladybug Scoops , focusing on the growth and management of a professional dog waste removal business. Nicole explains how her company evolved from a side task within her husband's lawn care service into a dedicated enterprise with 250 active clients and significant annual revenue. The discussion highlights essential operational strategies, such as using specialized CRM...