The Savvy Dentist

In today’s episode of the Savvy Dentist Podcast, we have an engaging conversation with Sally Arnold of Creating Encores. Sally started her professional life as a flautist but went through challenges in her life that led her to where she is today, working as a trained psychotherapist and high performance coach. She helps business owners and teams move forward, improve productivity and fast track su...

If you want to facilitate a smooth, seamless, and stress-free patient handover, there are a few things to keep in mind. You need to be able to pass the baton, but also receive it and run with it whilst maintaining a world-class patient experience. This Bite-Size episode is your guide to the communication, relationship management, and logistics required to conduct an effortless patient transfer.

In today’s episode of the Savvy Dentist Podcast, I’ve invited none other than Dr. John Demartini for a very interesting conversation on human behaviour and living a life you love. Dr. Demartini is a human behaviour specialist, educator, internationally published author and business consultant. His expertise on personal and professional development and achievement has gained him clients ranging fro...

We all know the feeling of being in a never-ending meeting, one that goes on forever without really accomplishing anything. But when done right, meetings can be an incredibly efficient and effective way to bring your team together and achieve a common outcome. This week's Bite-Size episode is your guide to making meetings productive and worth holding. From morning huddles to annual planning, this...

David Jenyns, entrepreneur and author, joins us for a very interesting conversation on the Savvy Dentist podcast. He’s best known for his business around systems and SYSTEMology… and we all know how important this is for businesses. When you have systemised business it de-risks the business. It gives you time freedom and flexibility. In a dental clinic, it means that the experience that the patien...

We all deal with patient complaints at some stage in our careers. While they're not necessarily fun, they are a hidden opportunity to improve aspects of your patient experience and even deepen your relationships with the patient in question. In this Bite-Sized episode, we'll explore a five-step complaints process using a real-world example of a complaints situation with this model.

Really, really interesting episode with Jim Bostock on the Savvy Dentist Podcast today! Jim is a former elite mixed martial artist and a physiotherapist by profession. He’s got an incredible pedigree when it comes to treating pain and voice issues. He has had the chance to treat and work with popular and influential people such as Guy Sebastian, Tina Arena, Keith Urban and a heap more. His incredi...

Dr. Jesse Green shares the case presentation framework that can be used by clinicians and front desk staff alike, in order to answer patient's questions and provide the best possible care at every stage. This is your go-to structure to communicate effectively, demonstrate expertise, and master case acceptance.

In this super fun episode of the Savvy Dentist Podcast, I invited my good friend Geoff Hall. Geoff is the founder of Ortho Ed, an Orthodontic Education Program. He has 27 years and over 10,000 cases of orthodontic experience.  Geoff shares his vast experience in dentistry, learning to spot opportunities, and recovering from ideas that don’t work. He also talks to us about life lessons, wisdom and...

One of the cornerstones of a successful dental practice - or any business for that matter - is a culture feels welcoming to team members and patients alike. If you have an unhealthy or unbalanced practice culture, it's going to trickle down and affect everything from productivity, retention, patient experience, and reputation. That's why this week's Bite-Size episode is a comprehensive breakdown o...

In this episode of the Savvy Dentist podcast, I have a very interesting conversation with Eric Hunley of the Unstructured podcast. Eric is a long time podcaster with over 250+ episodes and a growing YouTube channel. Our chat revolves around the topic of communication which is super important for anyone who owns a business, including dentists. We also talk about the art of listening, vulnerability...

Marketing, branding, and positioning is of the utmost importance for any dental practice owner who wants maximum ROI for their marketing efforts. In the spirit of working smarter not harder, we'll be discussing how to position your practice to attract more of your ideal patients.

In this episode of the Savvy Dentist podcast, I have a conversation with someone I admire and respect greatly, Paul Hwin. Paul is the founder and Lead Dentist of Sapphire Dentistry and owner of multiple practices. He is a smart businessman with a great mind and a great philosopher when it comes to thinking about life and business. We have an interesting chat about his journey to multi-practice own...

This week's Bite-Size episode is the practice owners' guide to courting, securing, and working with business partner's to achieve mutually beneficial outcomes. From how to choose a compatible partner, offering mutual value, and getting the outcome you desire, this is what you need to know.

In this episode of the Savvy Dentist podcast, I have an interesting and incredibly stimulating conversation with Fred Schebesta of Finder.com . Fred started coding and building websites at a young age and managed to build a digital marketing agency that he sold to a publicly listed company. His skills has led him to build a new website called Finder.com Our conversation revolves around where he st...

How do you attract more patients? Increase retention and referral? Boost your reputation in the community? Ultimately, it all comes down to your ability to market your practice effectively. This week's bite-sized episode is every dentists' guide to effective marketing to increase patient flow so you can do more of the work you enjoy.

There’s a growing need for outsourced solutions. The benefits may not be visible for some business owners yet. We’ll discuss that today with Rosie Shilo, an expert in virtual assistance business and the owner of Virtually Yours, that provides the pairing of business owners and virtual assistants. Join us this episode to better understand how you can leverage on getting a number of your day-to-day...

This week's bite-size explores the unique situation we dentists find ourselves in - having to navigate case acceptance with patients sceptical of spending large sums. Rather than trying to persuade with facts and figures, here is how to speak to a patient’s pain points and achieve the outcome they want.

In this episode of the Savvy Dentist Podcast, we talk to one of the brothers who leads the team at Race Dental Laboratories, Matt Race. Race Dental Laboratories is a 3rd generation Australian business that has survived numerous disruptions.    In this interesting conversation, we talk about how their family business survived and thrived throughout the years despite different disruptions. Matt shar...

Dr Jesse Green unveils the secrets to knowing your patient. Learn how to skillfully invest in the patient relationship. Understand the motivations, hopes, dreams, fears, aspirations and desires of your patients and speak to it.  

In this episode of the Savvy Dentist Podcast, we have an interesting conversation with one of the influential thought leaders in the dental profession, Dr. Safa Souzani. Safa is the entrepreneur behind many brands including Dental Members Australia.  He has helped shape the profession in Australia massively.   There are heaps of wisdom to be picked up from this conversation with him. From learning...

Dr Jesse Green unpacks the gift that helps you get the results you want from your interactions with people in your professional and personal life. He talks about the power of comparison and how to make sure you understand it and know how to use it. 

I really believe that one connection can change your life. In this episode of the Savvy Dentist Podcast, I’ve invited Kaley Chu, the woman who set a hundred lunches with a hundred strangers. Kaley found it hard to interact with people who did not have the same background as her. To overcome this challenge, she set lunches with strangers. Her 200th lunch was even with comedian-actor Shane Jacobson....

Dr Jesse Green talks about the very first element of scaling success. That is to know your outcome before you set out on your scaling journey. You need a roadmap and when you know your outcome, you can create one. He shows how a plan can support your decision making with clarity, focus and action, keeping you on your scaling path.

Our guest on the Savvy Dentist Podcast today is Dr. John Hagiliassis, founder of the Aesthetic Orthodontic and Restorative Training Academy (AORTA). He is also a dental practice owner who has sold and bought businesses, entrepreneur, and has been listed in the BIW Fast 100 magazine.  John joins us today to talk about fast growth, key lessons from growth, creating great brands, providing patient ex...