Charlene Thompson

The Sales and Rev Ops Effect

Business EN ↓ 105 episodes

*Top 20% of video podcasts on Spotify 2024*The Sales & Rev Ops Effect helps small and medium-sized business owners streamline operations, optimise sales processes, and grow sustainably. With a focus on systemising before technology, Charlene offers practical tips and actionable insights. Ready to level up? Tune in and learn how to work smarter, not harder. View Services here: https://soet.salesopseffect.com/servicelevelshomeWant to be a guest or want me to be a guest on your show? Email me here hello@charlenethompson.com

Be sure to visit the podcast's website and support the creator: www.charlenethompson.com

Author

Charlene Thompson

Category

Business

Podcast website

www.charlenethompson.com

Latest episode

Jun 24, 2025

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Episodes

Feedback from The Sales Team 20.02.2024

The Sales Ops Effect Podcast Episode: Feedback from The Sales Team  Welcome back in today's episode, we explore the art of gathering feedback from the sales team. Our host shares insights on the power of direct communication versus relying solely on higher-ups. Discover the efficiency of using surveys, with tips on question formulation and the dynamics of survey responses. Learn how to navigat...

LOVE Learning 13.02.2024

The Sales Ops Effect Podcast Sales Ops Effect Podcast Episode: Love Learning Welcome back to the Sales Ops Effect podcast! In our Valentine's Day episode, "Love Learning," we explore the joy of continuous learning and its distinction from traditional studying. As a neurodivergent individual, I share my perspective on the purpose of learning—pursuing understanding rather than memoriza...

Using AI for clarity 06.02.2024

The Sales Ops Effect Podcast  Sales Ops Effect Podcast Episode: Using AI for clarity  Welcome back to the Sales Ops Effect podcast. Today, we're delving into the realm of AI and its practical applications in enhancing our skills as strategic leaders. I'm your host, Charlene Thompson, and I'm excited to share two ways AI has made a significant impact on my recent endeavors. In my leader...

Adapt As Needed 30.01.2024

Sales Ops Effect Podcast Episode: Adapt As Needed Welcome to another episode of the Sales Ops Effect podcast, where we delve into the intricacies of sales operations and leadership. Today's topic is a common challenge that many of us face – navigating changes in plans. In the dynamic world of sales operations, adaptability is a key skill for strategic leaders. As we reflect on the past month,...

Tara Behrens on Strategic Leadership 23.01.2024

Sales Ops Effect Podcast Episode: Tara Behrens on Strategic Leadership In this insightful episode, join us as we sit down with Tara Behrens, a seasoned professional with nine years of experience in running operations. The spotlight is on strategic leadership within the realm of sales operations, where Tara shares her wealth of knowledge on navigating the intricacies of this dynamic field. From her...

Alvar Rodriguez on Communication 16.01.2024

Sales Ops Effect Podcast Episode: Alvar Rodriguez on Communication In this episode of Sales Ops Effect, our hosts embark on a deep dive into the intricacies of communication within the realm of sales operations. Joining our host, 𝗔𝗹𝘃𝗮𝗿 𝗥𝗼𝗱𝗿𝗶𝗴𝘂𝗲𝘇 is a professional with experience in driving impactful changes through effective communication strategies. 𝗧𝗵𝗲 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝘀 𝗘𝗳𝗳𝗲𝗰t is dedicated to helping in...

Focus On You In 2024 09.01.2024

Welcome to the Sales Ops Effect Podcast! In our latest episode, " Focus on You in 2024 ," your host Charlene Thompson dives into the crucial aspects of setting yourself up for success this year. As we step into 2024, it's not just about the reports and deliverables; it's about defining your boundaries and ensuring a successful and fulfilling year. Charlene reflects on the challen...

Is Accountability a Rarity 12.12.2023

Sales Ops Effect Podcast Epsidoe: Is Accountability a Rarity In this episode of Sales Ops Effect, our hosts dive into the intricate world of accountability in the contemporary professional sphere. The lack of accountability seems to be a growing concern, and the hosts explore whether this phenomenon has intensified, especially considering the evolving work landscape post-COVID. In this episode, ou...

Preparing for Next Year 05.12.2023

Sales Ops Effect Podcast Episode: Preparing for Next Year Join us in the latest episode of Sales Ops Effect as we delve into the insights gained from the challenges and triumphs of 2023. As the year comes to a close, we explore the core lessons learned, focusing on the nuanced role of Sales Ops in business growth. In this raw and candid discussion, we address the misconception that Sales Ops is so...

The Unexpected 28.11.2023

Sales Ops Effect Podcast ep: The Unexpected ___________________________________________________ Episode Summary: In this raw and personal episode of Sales Ops Effect, the host shares a deeply human experience of facing unexpected health challenges while managing a demanding professional life. Opening up about ADHD medication shortages. The host takes listeners on a journey through the complexities...

Bad Sales Manager! 21.11.2023

The Sales Ops Effect Podcast ep: Bad Sales Managers ___________________________________________________ Episode Summary: In this episode, the host discusses how to manage sales managers who may not be following established processes effectively. They emphasize the importance of open communication and gaining buy-in from sales managers when implementing new systems. The episode suggests investigati...

Firing Sales People 14.11.2023

The Sales Ops Effect Podcast ep: Firing SalesPeople ___________________________________________________ Episode Summary: In this episode of "The Sales Ops Effect Podcast," the host discusses the challenging topic of terminating a salesperson's employment. The episode delves into situations where a salesperson actively fails to meet their job responsibilities, which can include not us...

Hiring Sales People 07.11.2023

The Sales Ops Effect Podcast ep: Hiring SalesPeople ___________________________________________________ Episode Summary: In this episode of "The Sales Ops Effect Podcast," the host delves into the topic of hiring salespeople and how Sales Ops can play a critical role in this process. While hiring may not fall directly within the Sales Ops domain, the host emphasizes its importance in ens...

Planning Your Career 31.10.2023

The Sales Ops Effect Podcast ep: Planning Your Career ___________________________________________________ In this episode of "The Sales Ops Effect Podcast," the host discusses the key considerations for aligning your sales operations career with the right company and work style. They stress the importance of choosing a company that matches your values and preferences rather than just pur...

Now You're A Leader In Sales Ops 24.10.2023

The Sales Ops Effect Podcast ep: Now you're a leader in Sales Ops! We delve into the journey of becoming a recognized leader in the world of Sales Operations. Have you ever wondered when you'll know you've truly 'made it' in Sales Ops? Our host shares their personal insights and reflections on this topic. ___________________________________________________ Meet our host, Charle...

The Hardest Experience in Sales Ops 10.10.2023

Welcome to 'The Sales Ops Effect Podcast: ep: The Hardest Experience in Sales Ops Meet our host, Charlene Thompson , an experienced Sales Ops professional, as they share their insights on how to lead with integrity and make a real difference in the business landscape. Embark on a journey through the world of sales operations, where we discuss the toughest hurdles and share insights to overcome...

Why is Sales Ops so Great? 03.10.2023

Welcome to 'The Sales Ops Effect Podcast: ep Why is Sales Ops so great Join us as we delve into the world of sales operations, uncovering the secrets to transforming businesses and impacting lives. In each episode, we'll follow the roadmap that shows you what it takes to achieve excellence in sales operations. From the Sales Ops maturity model to strategies for growth, we've got it all...

Does Sales Ops have power 26.09.2023

Tune into this podcast episode to learn the art of attaining authority within sales operations. The host delves into the nuances of leading without direct control, emphasizing the importance of trust and communication. Discover how to strategically engage with department heads, secure necessary authority, and foster cross-functional alignment. Explore parallels with project management and gain ins...

Analysing time with a RACI 19.09.2023

Dive into the world of sales operations leadership and discover the powerful RACI framework in this podcast episode. Explore how analyzing your time allocation can yield unexpected insights into task management. Learn to construct your RACI table—Responsible, Accountable, Consulted, and Informed—for tasks on different time scales. Gain clarity on responsibilities, identify areas for delegation, an...

Embedding Change 12.09.2023

Welcome to The Sales Ops Effect podcast previously known as Sales Ops for Small Businesses. your essential guide to excelling in sales operations. Join me as we navigate the unique challenges and opportunities in this dynamic role. In this podcast episode, delve into the world of Sales Ops and discover how success goes beyond project completion. Learn the art of change management and communication...

Sales Ops & Org Development 05.09.2023

Welcome to The Sales Ops Effect podcast previously known as Sales Ops for Small Businesses. your essential guide to excelling in sales operations. Join me as we navigate the unique challenges and opportunities in this dynamic role. Dive into the world of Sales Ops, where strategic brilliance meets seamless collaboration. In this podcast, discover how Sales Ops pros in smaller setups bridge gaps be...

Empowerment in Sales Ops 29.08.2023

Empower Your Sales Operations Journey Welcome to Sales Ops for Small Businesses podcast, your essential guide to excelling in sales operations within small businesses. Join me as we navigate the unique challenges and opportunities in this dynamic role. If you want to stay up-to-date with the latest tips and tricks in Sales Ops, follow me @salesopseffect. Don't forget to like, share, and leave...

Correct Number of Sales Ops Staff 22.08.2023

The Optimal Sales Operations Ratio for Small Businesses In this episode of our podcast, "Sales Ops for Small Businesses," we tackle a common question: What's the right number of sales operations professionals for your small company? . Discover why having two skilled sales operations individuals for every ten salespeople is a game-changer, ensuring streamlined processes, clear documen...

Hiring Sales Ops People 15.08.2023

Welcome to Sales Operations for Small Businesses, where in this episode we explore the art of hiring sales ops professionals, especially your first hire. As a sales ops leader, finding the right person to join your team is crucial for fostering growth and efficiency within your organization. A recent conversation with a business owner revealed how she was using Excel for forecasting but lacked the...

Purpose In Sales Ops 08.08.2023

Welcome to Sales Ops Effect, Sales Ops for Small Businesses Podcast, where we uncover the power of purpose in small businesses. Join us as we explore the significance of Sales Operations in fostering harmony, integrity, and growth within organisations. Discover how Sales Ops can positively impact your company, making it a place where everyone thrives. Learn from real experiences and gain insights...

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