The Retail Influencer

Let’s chat about chatbots. Are they all the same? Are they truly intelligent? Are they efficient? Do they improve your customer’s experience? All good questions. To discuss the topic, my guest is Jérôme Corbiau , CEO and Co-founder of Neareo . Together we chat about the use of bots, a few tips about implementation, customer experience and more.  Hosted on Ausha. See ausha.co/privacy-policy for mor...

In this episode my guest is Michelle Geber , Managing Director of Chateau Tanunda an Australian vineyard in the Barossa region. Together we discuss a little bit of the history of the vineyard, but also how today winemakers need to think of sustainability. Also she explains how different sales channels and creating wine clubs allow them to create more intense and personal relationships with their c...

I love to chat with startups and especially if they have an interesting new approach in their field. Today my guest is Bernard Perelsztejn from YUM’MIX . His company conceived and sells instant mix vegan burgers. It’s is an interesting concept and as I like his approach I wanted to chat with Bernard about the challenges and opportunities a startup faces when launching on the international market o...

The Anuga will take place. It is a certainty and, in a few weeks, Cologne will welcome one of the biggest trade events since the restart of face-to-face trade shows.  Obviously, the event is a major one for exporters and as usual, there will be many Belgian exhibitors. Amongst them, Walloon companies will be well represented thanks to the collective pavilion of the AWEX , or Agence Wallone à l’Exp...

In today's episode, Phil Jeudy and 20/CENT chat about robots. Phil is a writer, keynote, innovationist and has a wide experience in retail technologies and the startup world.  What are robots used for? how do you get an ROI? and many more questions are being discussed in this episode.  Hosted on Ausha. See ausha.co/privacy-policy for more information.

In today's episode, I chat about the optic industry with Eric Lenoir, Exhibitions Director of SILMO,  one of the leading events of the Optic world.  Together, we chat about the trends of personalisation, we discuss about the evolution of services…and you will discover that the profession of optician is more sophisticated than you might think.  Hosted on Ausha. See ausha.co/privacy-policy for more...

“Rugby Football Indoor Darts” are not what the letters RFID stand for. Yet Decathlon , the retailer specialised in sports equipment, has invested a lot in the technology.  For those who wonder, RFID stands for Radio-frequency identification and the technology uses electromagnetic fields to automatically identify and track tags attached to objects. Usually, RFID is associated with inventory and sup...

In this episode, I chat with Charlotte De Vroey , Sustainability Manager at Delhaize Belgium . A decade ago, the Belgian retailer started a sustainability department and to mark the occasion, Charlotte took time to discuss with me about the evolution of the department and some of the concrete achievements from the past years.  Hosted on Ausha. See ausha.co/privacy-policy for more information.

Our topic today is “ Retail Supply Chains – Time to Change! ” To tackle this subject, my guest is Gary Newbury . Together we will discuss the challenges of the retail supply chain and what are we likely to expect in the short term.    Gary is based in Canada and has an impressive track record having worked with Boards and Business Leaders to navigate disruption and reinvigorate supply chain perfor...

In this episode, I chat with Marko Nousiainen , General Manager France at Hitachi Solutions Europe .  We discuss the results of a survey titled “ Fashion’s Digital Tipping Point, Why a strong transformation strategy needs a strong digital foundation ”.   Hitachi Solutions Europe and K3 Business Technologies commissioned a survey over 300 Directors of ecommerce, Finance and Buying and Merchandising...

In today’s episode, I chat with Oliver Frese, Chief Operating Officer of Koelnmesse.    We discuss how the event industry evolves to the new hybrid era and how digital and live events will complement each other in the future.  It’s the third and final episode in this three-part series dedicated to the digitalisation of retail events. Don’t miss the conclusion in the end where I summarize a few of...

In this episode, I chat with Corinne Moreau, CEO of Promosalons.    Due to the pandemic the event industry accelerated its digital transformation and many announce the dawn of the hybrid era, where events will combine digital and live.    After the first episode with the founders of MAD//FEST, this second instalment gives you the views of one of the leaders of the industry. Corinne Moreau explains...

This is the first of three episodes to discuss the digitalisation of the event industry. With the pandemic, Retail events were forced to accelerate their digitalisation and transformation into the hybrid future. This transformation impacts how retail professionals like yourself will network or showcase their products on events in the future.  In this episode I chat with Ian Houghton and Dan Brain,...

In this episode, I chat with Thierry Jourquin Co-Founder at XRintelligence , a Belgian company specialised in VR technology.  During a small half hour, we discuss about some of the opportunities and challenges that virtual reality brings to the retail industry today. In the second part of the show, we also discuss how the technology impacts the event industry.  Hosted on Ausha. See ausha.co/privac...

In today's episode, I chat with Amancio Junior, CEO and Founder of Analyticalways  a company specialised in optimising stocks thanks to AI technology.  We discuss about concrete cases and the impact that artificial intelligence has on the retail industry.  Hosted on Ausha. See ausha.co/privacy-policy for more information.