The RC Executive Lounge

In this episode of The RCM Executive Lounge Podcast, Kimberly Scaccia, Vice President of Revenue Cycle at TriHealth, shares how anchoring project prioritization to enterprise risk and value helps revenue cycle leaders make better decisions and drive meaningful transformation even when competing demands pull in different directions. Kimberly opens with a candid look at prioritization in a complex h...

In this episode of The RC Executive Lounge Podcast , Keisha Downes shares how data-driven decision making, disciplined prioritization, and responsible AI adoption can help revenue cycle leaders navigate competing operational demands while advancing long-term digital transformation. Keisha explains how her organization uses data to understand the needs and goals of the health system and translate t...

In this episode of The RC Executive Lounge Podcast , Willie Brown, Vice President of Revenue Cycle at Sentara Healthcare , shares how ROI-based prioritization, strong leadership teams, and a patient-first mindset guide revenue cycle strategy at a large nonprofit health system. Willie explains how his organization evaluates initiatives through a clear ROI lens while ensuring alignment with Sentara’...

In this episode of The RC Executive Lounge Podcast , Blake Evans, System Vice President of Revenue Cycle at Rush University Health System , shares a candid, behind-the-scenes look at how Rush approaches modern revenue cycle leadership. Blake discusses how he and his team aligned with cross-functional leaders to set clear strategic priorities, consolidated all revenue cycle teams under a unified st...

In this episode of The RC Executive Lounge Podcast , David Kelly , a seasoned revenue cycle leader at Mary Rutan Health , shares a thoughtful and pragmatic perspective on what it takes to modernize RCM while staying grounded in organizational realities. David begins by discussing the importance of organizational structure , including why reporting directly to the CEO, rather than the CFO, gave him...

In this episode of The RC Executive Lounge , Shawntea “Taya” Gordon, CEO of Atlas & Perpetua Healthcare Consulting, delivers a masterclass on what it really means to lead revenue cycle teams with clarity, intention, and data-driven discipline. Taya shares a powerful story about transforming payer contracting workflows in just six weeks by grounding every decision in clean, reliable data. She e...

In this episode of The RC Executive Lounge, Sandy Lood, Vice President of Revenue Cycle at Cottage Health, shares powerful insights on shaping the future of RCM through alignment, collaboration, and transparency. Sandy discusses how her team focuses on being unified around shared outcomes and building collaborative solutions that drive measurable results. She dives deep into denial prevention, emp...

In this episode of The RC Executive Lounge , Dr. Charles O.Frazier , Chief Medical Information and Innovation Officer at Riverside Health , discusses how ambient AI is transforming the relationship between clinicians, patients, and the revenue cycle. Dr. O.Frazier explains how AI-assisted documentation improves the quality of clinical notes, freeing physicians to focus on patient connection rather...

In this episode of The RC Executive Lounge , Garrick Stoldt , CFO at St. Peter’s Healthcare System, shares a behind-the-scenes look at how his team digitized the Medicaid application process to improve access for underserved patient populations. Garrick also talks about how his organization prioritizes competing projects across denial prevention, patient financing, and financial assistance , espec...

In this episode of The RC Executive Lounge , Sandra Gubbine, a seasoned revenue cycle executive, shares how her team launched a digital-first Medicare enrollment program to increase equitable access to care. She explains how her organization prioritizes denial prevention, patient financing, and financial assistance while navigating multiple competing initiatives. She also discusses how they select...