The Raving Patients Podcast

On this episode of the Raving Patients Podcast, Len sits down with Kiera Dent, CEO of Dental A Team to discuss team culture and growing a practice.   Kiera  Dent is the CEO of Dental A Team; a company who believes running a practice shouldn't be hard, having an accountable can be easy, and getting home on time is your reality!  Kiera 's passion is helping dentists and teams expand what they believ...

On this episode of the Raving Patients Podcast, Len sits down with Bobby Hansen to discuss  how to manage the millions of dollars of opportunities that walk through your doors each year and the easiest and most efficient way to increase production, collections, and profitability. Takeaways from this episode include:  Why Keeping It Simple Matters How Financial Options Are Crucial Customer Service...

On this episode of the Raving Patients Podcast, Len sits down with Kimberly Nguyen to discuss how having a touchless/contactless/digital workflow will create an excellent patient journey. Not only will your patients appreciate it, but your team will appreciate the smooth, stress-free workflow.  Thus making your team and patients raving fans of the practice!   Takeaways from this episode include: ...

On this episode of the Raving Patients Podcast, Len sits down with Minal Sampat to discuss Marketlogist, a marketing strategy school that shares expert marketing insights and strategies for success.   Takeaways from this episode include:  1. What is Marketologist? 2. Who is it for? 3. When does it start? 4. And why you should enroll.      Minal Sampat is an International Best Selling Author of her...

On this episode of the Raving Patients Podcast Len sits down with Cherie Le Penske and Fred Joyal to discus Clara's personal air filtration system and respiratory health.   N95s are uncomfortable and do not provide ideal protection, and generate enormous hazardous waste. Clara's personal air filtration system provides an ideal solution, with N99+ filtration in a reusable mask. There are issues of...

On this episode of the Raving Patients Podcast, Len sits down with Douglas Sligting to discuss how a practice can build predictable, profitable, and sustainable results.   Takeaways from this episode include: Subscription based marketing is the future of practice marketing. How analytics can predict results and establish correct budgets Correct reporting educes patient acquisition costs Antiquated...

On this episode of the Raving Patients Podcast, Len sits down with Tapan Patel and Eric Weeden from True Lark to discuss the current state of patient communications, the 'why' behind the current state, how the dental technology landscape has changed over the past several years, and how True Lark can help rethink a practice's approach to patient communications.   Takeaways from this episode include...

On this episode of the Raving Patients Podcast, Len sits down with Brad Ferris to discuss how far too many practices don't focus on the elements that motivate patients and secure their commitments. And, how his approach is often transactional vs. therapeutic in the conversations he creates with his prospects and patients. Takeaways from this episode include: Transactional Conversations & Impact on...

On this episode of the Raving Patients Podcast, Len sits down with Laura Brenner to discuss the realities of your dental career. Many of us spend our entire dental careers taking care of everyone else. We want so badly to make our staff and patients happy that, in the process, we often do it at our own expense. When people pleasing and perfectionism take over, we end up carrying the weight of the...

On this episode of the Raving Patients Podcast, Len sits down with Dayna Johnson to discuss how to create productive workflows for in your dental practice for an optimum dental team.  It comes from a team that has a systematic approach to managing patient care, communicating with their patients and balancing their day.  During this podcast we will talk about those daily, weekly and monthly systems...

On this episode of the Raving Patients Podcast, Len sits down with Matthew Petchel to discuss how to use a proven system and measure ROI to leverage digital marketing for your practice. Some takeaways from this episode include:  How finding 'big case' patients requires a precise strategy - you're likely not spending enough on their Google/Facebook/Instagram Ads   Your phone isn't being answered 10...

On this episode of the Raving Patients Podcast, Len sits down with Dr. Eric Block to discuss anxiety, burnout, and mental health of dentists. They also discuss DealsforDentists as well as Dr. Block's story to becoming a dentist.    About Dr. Eric Block: I got my DMD from the Nova Southeastern College of Dental Medicine in Ft. Lauderdale in 2002.  After  NOVA, I knew I wasn't ready for private prac...

On this Facebook Live series converted into a podcast, Len sits down with Paul Lowry to discuss how to revolutionize your dental membership plan. Some takeaways from this episode include: Allow patients to customize and choose what they want in their plans. Utilize a rewards program to increase plane retention, treatment acceptance, and referrals. How do you match the revenue to each patient with...

On this episode of the Raving Patients Podcast, Len sits down with Andrea Adams Miller to discuss publicity, and the Keep Smiling Movement.    Andrea Adams-Miller, CEO, TheREDCarpetConnection.com, International Publicist & Speaker, Author, and Sponsorship Acquisitions, she knows that nothing is more significant than having someone on your team that has your back! Imagine how good it feels to have...

On the first episode of Season 4's The Raving Patients Podcast, Len sits down with Jeff Buske to discuss leadership and how to live a "leading edge life" and leave a legacy. They discuss how one of the biggest problems in dentistry we face today is playing ALONE, and the daily stressors that dentists face.      Some of the topics discussed in the episode include:   1. Power. Potential force made r...

On this episode of the Raving Patients Podcast, Len sits down with Ken Rochon to discuss The Keep Smiling Movement, as well as amplifying goodness through reviews.   The Keep Smiling Movement is a nonprofit that Amplified Goodness. We are a Society Merging International Leaders and Entrepreneurs for Social Responsibility (S.M.I.L.E.S.) They take photos of people all over the world holding Keep Smi...

On this episode of the Raving Patients Podcast, Len sits down with Mimi Do to discuss reviews on Yelp.    As Yelp's Local Business Partner, Mimi is building a thriving network of local business owners. She hosts a series of online and offline events to provide business owners with resources that help them succeed and grow. She is also the local Yelp  For  Business Owners guru based in San Francisc...

On this episode of the Raving Patients Podcast, Len sits down with Trevor Mauer to discuss the future of private practice dentistry versus corporate dentistry.     Takeaways from this episode include: 1) When will 50% of dentistry be corporate 2) Ownership versus employee 3) Dental grad trends      

On this episode of the Raving Patients Podcast, Len sits down with Paulson Thomas to discuss how operations and staff management impact growth for a practice with relation to lead generation marketing. Takeaways from this episode include: 1) Staff and operations management  2) Mindset of the practice as a whole 3) How growth and marketing plan align with your business model   Raised in a Pentecost...

On this episode of the Raving Patients Podcast, Len sits down with Dan Delmain to discuss online marketing, website design, and new patient marketing/advertising.   Takeaways from this episode include: How to prepare your website for the voice search revolution How to attract more fee-for-service patients What dental marketing will look like in 2024 Attracting new patients - The best online market...

On this episode of The Raving Patients Podcast, Len sits down with Mike Pedersen to discuss multi-channel marketing, marketing budgets, know your numbers to set realistic expectations. Takeaways from this episode include:  1. Multi-Channel Marketing (ie. FB and SEO). 2. Knowing Your Numbers (cost to acquire a new patient; recommended budget) 3. Local SEO (Google Maps) Rankings For The Most Phone C...

On this Facebook Live series converted into a podcast, Len sits down with Andy Cleveland to have a candid discussion about A/R, how much money is out @ 30,60,90, and whether or not it is related to insurance or patient responsibility.   Takeaways from this episode include:   1) What does your A/R look like?   2) What can you do internally to collect on your accounts?   3) Why should you consider u...

On this episode of the Raving Patients Podcast, Len sits down with Cody Butler to discuss dental marketing tips that have produced over 22,000 appointments. They also cover marketing strategies including emergency dental, and dental implants.    

On this Facebook Live series converted into a podcast, Len sits down with Robert Marcus to discuss the app that Robert has personally used for years in his office to increase his case acceptance. It is part of a larger narrative. And, it is his goal today to share the narratives and mindset that he recommends to help doctors be more productive.   Takeaways from this episode include: 1) In dental o...

On this Facebook Live series converted into a podcast, Len sits down with Geri Gottlieb to discuss how we mange life both inside and outside the practice. Having systems in place for open and honest communication was very important before the pandemic, and even more so now.   Takeaways from this episode include:  Communication Rhythm Stress and Importance of Trust Collaborative Tension Watching te...