The Raving Patients Podcast

On this Facebook Live series converted into a podcast, Len sits down with Brennon Dean to discuss how technology is adapting to COVID-19. And, how you can leverage that to technology to become more efficient.   Takeaways from this episode include:  1) Paperless and why it's a good idea for your practice, especially in a world with COVID-19 2) Automating the routine tasks and how that saves you mon...

On this Facebook Live series converted into a podcast, Len sits down with Kay Huff and Dona Schulz to discuss how to quickly shift your strategies in the age of COVID -19 for acquiring the right patients, delivering concise and profitable treatment, and refocusing on growth.   Takeaways from this episode include: - The importance of your active patient number - Scheduling productively more treatme...

On this Facebook Live series converted into a podcast, Len sits down with Heath Brantley to discuss the 3 key pain points for patients: Fear, Money and Time.  Technology helps us with all 3 of these.  As it relates to dental education, taking time off from the practice to travel is not practical for many and education is tinged with a lot of corporate bias it seems.  We focus on practical solution...

On this Facebook Live series converted into a podcast, Len sits down with Jonelle Anamelechi to discuss how the 'face' of pediatric dentistry will certainly change. This is a time us more than ever to use our emotional intelligence, and behavior management (of parent and patient) skills to continue to have our families be raving fans.   Takeaways from this episode include: 1) Pediatric Dentistry n...

On this Facebook Live series converted into a podcast, Len sits down with Sean Hamel to discuss how Google My Business optimization is a powerful, and often overlooked part of any practice marketing strategy. They discuss how to weaponized your GMB, and take actionable steps to improve your business listing today.   Takeaways from this episode include: 1. GMB - A powerful and often overlooked piec...

On this episode of the Raving Patients Podcast Len sits down with Angela Davis-Sullivan to discuss her book, coming home to a better practice, the importance of creating the office YOU want. They also cover how leadership really counts- in good and bad times. Takeaways from this episode include: 1) Great time to reset, and create the practice you want. 2) Why leadership is critical now. 3) What te...

On this episode of the Raving Patients Podcast, Len sits down with Susan Leckowicz and Russell Mann to discuss the decisions to leave a large dental insurance company.   Takeaways from this episode include: 1. Making the decision to leave PPOs or reduce your dependence on them.   Knowing your patient numbers.  2. Having the right mindset, and verbal skills for the Dr. and the team to explain the c...

Cofounder and Chief Revenue Officer at Get Practice Growth, Pete Johnson, joins us on Raving Patients Podcast to discuss different video & digital marketing strategies aimed at driving brand awareness and influencing public perception in a positive way. From the types of videos to create, to where those videos should live, and everything else in between. Pete will also discuss software solutions D...

On this Facebook Live series converted into a podcast, Len sits down with Jessica Emery to discuss how she created a 100% FFS practice from scratch, & how marketing has been essential in keeping the practice running.    Topics covered in this episode include: 1) 100% FFS practice in heavily saturated area of Chicago, making over 7 figures 2) Importance of social media marketing 3) Content Creation...

On this Facebook Live series converted into a podcast, Len sits down with Zak Allmand to discuss solutions for dental offices to minimize their costs and maximize their collections. They also cover how you can provide contactless payment solutions to overcome desk hurdles that we encounter at dental offices.   Topics discussed in this episode include:   1. Contactless payments   2. Text to pay opt...

On this Facebook Live series converted into a podcast, Len sits down with William Moorhead to discuss how to error proof the dental office using systems and checklists that you can provide your team with the same error proofing that pilots use with their safety checklists.  You wouldn't consider getting on a plane if you knew the pilot wasn't going to use a checklist.  Why would you want to run yo...

On this Facebook Live series converted into a podcast, Len sits down with Allison Lacoursiere to discuss t he future of clear aligners, tele consults, and teledentistry. The opportunity to create revenue with clear aligners during these unprecedented times. The importance of connecting with your patients and building relationships virtually and through social media. This will allow you to think di...

On this Facebook Live series converted into a podcast, Len sits down with Sonny Spera to discuss the changes we must make when getting back to work. They cover the challenges that you may face and use real life scenarios. Topics from this episode include: 1. Changes to your physical office 2. Changes to your delivery systems 3. Amount or implementation of technology 4. How to allay fears, staff, P...

On this Facebook Live series converted into a podcast, Len sits down with David Wank to discuss improving your marketing ROI by understanding your ideal patient profile and Google Analytics Data. Takeaways from this episode include: 1. Why it's critical to identify who your ideal NP is before you spend marketing dollars. 2. Evaluate your website to diagnose whether or not you have a traffic proble...

On this Facebook Live series converted into a podcast, Len sits down with Drew Dickinson to discuss how offices can modernize their office with a more automated approach from Modento. With an easier, and more impressive patient experience, reduce overhead and menial tasks. You can become more efficient while rewarding good patient behavior and loyalty. Items covered in this episode include: 1. The...

On this Facebook Live series converted into a podcast, Len sits down with Evan Lazarus to discuss having a functional and scalable marketing strategy for your practice. Evan provides a simple blueprint for your marketing success and practice growth. Takeaways from this episode include: 1. Blind faith in marketing companies will get you nowhere - Dr's need to be educated consumers. 2. Identifying w...

On this Facebook Live series converted into a podcast, Len sits down with Aaron Boone to discuss le veraging online reviews in your direct mail marketing.   Takeaways from this episode include:  1. Design aspects, homes to target etc.   2. Why reviews are vital to your marketing (even offline with direct mail).   3. How to leverage your reviews in a postcard design.   4. Backend audit technology o...

On this Facebook Live series converted into a podcast, Len sits down with Tom Comerota to discuss the impact COVID had on dental spend, and why it's important that dental offices provide home care products, and make services accessible online for their patients? Takeaways from this episode include:  1. What DentalStores does; including store memberships & services online.  2. Why it's important th...

On this Facebook Live series converted into a podcast, Len sits down with Alan Stern to discuss the lessons we learn when  dealing with uncertainty, and how to use the time we have now to become better than ever. Takeaways from this episode include:   1) Your story about your banking experience, and how that's pushing you to not only change banks, but to double down on your own office mission.   2...

On this Facebook Live series converted into a podcast, Len sits down with Aaron Minc to discuss how to deal with negative reviews and the best ongoing practice for your online reputation management.  Takeaways from this episode include:  1) How to deal with negative patient reviews, especially in the medical fields. Pitfalls, and traps of HIPPA and patient confidentiality etc. (i.e. best practices...

On this Facebook Live series converted into a podcast, Len sits down with Frank King to discuss suicide prevention in the workplace as a health and safety issue. Frank King helps workplaces appreciate the critical need for suicide prevention, creating a forum for dialogue and critical thinking about workplace mental health challenges. It builds a business case for suicide prevention while promotin...

On this Facebook Live series converted into a podcast, Len sits down with Deanna Snitzer to discuss how to create a plan to comeback after COVID 19. Deanna has created several documents and plans that were accepted by her state department of public health and created a group to share ideas with her colleagues.    Takeaway points from this episode include: - Starting back up during COVID19 - Being...

On this Facebook Live series converted into a podcast, Len sits down with Sean Hamel to discuss how website speed is often overlooked in today's dental marketing landscape.  With Google rolling out Mobile-First Indexing this Fall, it's important for everyone to know where they stand and ensure they are trending with where technology is going - not where it's been. Google My Business and Google Rev...

On this Facebook Live series converted into a podcast, Len sits down with Genevieve Poppe to discuss how to talk about teledentistry.    Items that are covered during this podcast include: - How to present the solution of a teledentistry consult - How to create value for a televisit - How to ask to get paid - Should you be charging for teledentistry   From dental assistant to practice owner, Genev...

On this Facebook Live series converted into a podcast, Len sits down with Kelly Schwartz to discuss how to improve your systems and how you can use technology to do so. Things you will learn from this episode:  - The need for systems  - Dental Intel and Local Med usage - Overall practice management   Kelly Schwartz of Schwartz Consulting Group, Inc., is today's standard for in-office practice mana...