The Profit Express

As any business owner, manager, and sales professional knows, the customer comes first. While it’s impossible to give your customers exactly what they want in every situation, it is possible to give your customers great service, even in difficult moments. This week on The Profit Express, I step into the shoes of the customer. I’ve experienced the good, the bad, and the ugly of customer service lat...

Behind nearly every successful business is a great HR department. Human Resources may not be everyone’s favorite topic, but it’s a simple fact that you need a good way to manage your staff if you want a fighting chance in the market. My guest today knows all too well how a star HR policy can set you up for success. This week on The Profit Express I sit down with Jackie Gernaey. Jackie is the CEO o...

The days of working a 9:00-5:00 are over. Today, it’s all about side hustles. But when you’re looking to make some extra money outside of your regular job, it can be difficult to narrow down a side hustle that works for you. My guests today have hit the success that some people can only dream of – they have married their passions to create a side hustle that has literally flipped their caree...

Social media can make it seem like everyone else has it all together. The truth is, most people struggle in business, in sports, and in life. If you want to win in life, you have to be willing to face challenges. My guest today is no stranger to fighting the long, arduous journey to success. This week on The Profit Express I sit down with Super Bowl Champion Gary Brown. Gary is the founder of Gary...

It’s that time of year again! Everyone wants to make big changes in their lives. New Year’s Resolutions are the hot topic among friends and coworkers. But the truth is, your resolution is likely to fail. In fact, only about 10% of people who set resolutions in January will end 2023 succeeding. This week on The Profit Express, I kick off 2023 with my take on why New Year’s Resolutions are the worst...

The Wolf of Wall Street. Glengarry Glen Ross. Boiler Room. These popular movies shine a Hollywood spotlight on the world of sales. And while these movies may showcase some of the sleaziest aspects of the world of sales, they also have some valuable lessons for sales professionals, and those who aspire to join the industry. This week on The Profit Express, I let films do the teaching for me. I cove...

You may not realize it, but you’ve been in sales your entire life. From negotiating a later bedtime with your parents to fighting for a raise with your boss, everything you do involves a strong sales skill. My guest today is here to chat about how the dating world is really all about sales. This week on The Profit Express I sit down with the “Old School” dating coach herself, Katy Clark. Katy has...

We all face insecurities. Dealing with imposter syndrome as a business owner comes with the territory. My guest today is no stranger to this feeling as a young entrepreneur. She’s here to help you tackle those feelings as you chase your career goals. This week on The Profit Express I sit down with Michelle Blum. Michelle is the founder of NutrishMish , a nutritional counseling company that recentl...

This week we continue The Profit Express Financial Fitness Series with the advice you need to set yourself up for the right retirement plan. Failing to plan is planning to fail. While many people fear setting financial goals, goal setting can actually be fun, and can be the perfect way to dream of financial fitness. In the second part of The Profit Express’s 2022 Financial Fitness Series, I sit do...

If you want something done right, you have to do it yourself, right? Maybe not. Choosing not to delegate tasks can mean you’re too busy to chase after money generating activities, and it can be having a major negative impact on how your business operates. My guest this week is here to help you lose the excuses and have fewer things on your plate. This week on The Profit Express I sit down with Jen...

From how you dress to how you present yourself on a call, a lot of things can impact whether you close a sales deal or not. But you will never get the sale that you don’t ask for. This week on The Profit Express I tell one of my favorite stories about the importance of asking in sales – The Belt Story. Today I share a story of my experiences with a salesman named Kevin. Kevin and I made a de...

Fat shaming is nothing new. For millions of men and women, that shaming can devastate their self-esteem and prevent them from living life to the fullest. My guest this week is helping women everywhere build their self esteem and will motivate you to lace up your shoes and take that first step out the door. This week on The Profit Express I sit down with Jill Angie. Jill is a self-proclaimed fat ru...

Laws and regulations are in place in most industries. But what happens when the law changes? How can you pivot quickly and make the biggest impact on your business in spite of the new challenges around you? My guest this week is here to discuss the importance of being proactive to industry changes – a move which has led to a massive spike to his bottom line. This week on The Profit Express I sit d...

This week we kick off The Profit Express Financial Fitness Series with an expert who knows how to set the right financial foundation in place. A strong financial plan is like a strong foundation for a home. Without it, you are setting yourself up for a dangerous life. In the first part of The Profit Express’s 2022 Financial Fitness Series, I sit down with Anthony DeAngelo. Anthony is the founder a...

Is your brand making an impact? The “buy one give one” strategy has allowed consumers of brands like Warby Parker and TOMS to help those in need with their purchase. My guest this week has achieved a trifecta of startup success with this business model, making a “Made in America” difference for our troops with one of the simplest accessories: socks. This week I sit down with Elle Rueger. Elle is t...

Despite all the instability in the world, you can always bet on yourself. By finding your niche and working hard, you can take advantage of opportunity during even the biggest crisis. My guest this week found the perfect role and persevered through challenging times, and today he owns a nationally-recognized company. This week I sit down with Andrew Russell. Andrew is the owner of RCG Mortgage, a...

What you do on the playing field is what matters most, right? The truth is, what you do when you are off the field and out of focus makes all the difference, whether you’re playing a sport or running your own business. This week on The Profit Express I tell the story of my son’s travel baseball team, and the lessons learned from all of the players and coaches in a competition. Today I talk about w...

Whether in sports, business, or life, those who succeed always have something in common. The most successful among us are the ones willing to work harder, dig deeper, and be comfortable being uncomfortable. My guest this week is here to discuss why he always goes the extra mile, and how he adapts his strategy for every challenge along the way. This week I sit down with Reed Nunnelee. Reed is a law...

Here in the United States, franchises make up 3% of the country’s GDP. With more than 750,000 franchise units around the country, it can be difficult to choose the perfect business for your investment dollars. My guest this week is here to explain how he made the call to invest in an innovative new fitness company. This week I sit down with James Immordino, a Long Island entrepreneur and a franchi...

We’ve all heard of the American Dream, but how many of us achieve it? With nearly one million small businesses opening per year in the United States, it takes a lot of passion and hard work to break into any industry. My guest this week is here to explain how important the entrepreneur mindset is to success, and how he is committed to the pursuit of the American Dream. This week I sit down with Eu...

There’s an old saying that I love. “Sing like nobody’s listening and dance like no one is watching.” But I propose a new part of that saying. Sell like you don’t need the money. This week on The Profit Express I discuss the pitfalls of selling scared, and how you can avoid falling into this confidence destroyer. Today I talk about a problem I see too often in sales. People are selling scared. I wa...

How you dress impacts how you feel. It’s simple: if you look good, you’ll feel good, and if you feel good, you’ll perform better. Working from home means that many of us are following COVID fashion, and we only look good from the waist up. Is this comfort coming at a price? My guest this week is here to explain why it is still important to present yourself well, even if your home office is still y...

Get set, go! It takes a lot to make a big change in your lifestyle. But taking that first step can transform your life in ways you never thought possible. My guest this week is a self-proclaimed couch potato who is here to share her journey from the couch to the finish line. This week I sit down with Hilary Topper. Hilary is no stranger to The Profit Express. She is the founder of HJMT Public Rela...

You never know where you will find your passion in life. For my guest this week, he found it in a wine making kit when he was a teenager. He has since taken that passion and turned it into a lucrative business here on Long Island. My guest this week is here to give you the hope and confidence to pursue your dreams, no matter how out there they may seem. This week I sit down with Stephen Scarnato....

There are almost two million charitable nonprofit organizations in the United States. That’s nearly two million organizations doing all they can for the community. If you have ever wanted to make an impact, my guest today can help you make your nonprofit stand out among the larger organizations in the United States. This week I speak with Mitch Shapiro. Mitch is the founder of Help America Hear (f...