Mick Weijers

The Post-Sales Podcast

Business EN ↓ 4 episodes

The Post-Sales Podcast Powered by Customer Success Snack · Sponsored by Revguides Hosted by Mick Weijers , The Post-Sales Podcast is where modern revenue leaders go to sharpen their craft after the signature . Each month, Mick sits down with top operators, strategists, and founders from across Western Europe to unpack what actually works in Account Management, Customer Success, and Revenue Operations today. If you’re an Account Manager, Sales Leader, Customer Success Manager, or RevOps professional , this show helps you: Become less dependent on new business by driving more value from your exi...

Author

Mick Weijers

Episodes

Episode 4: Digital & Scaled CS: Why It Matters More Than Ever in the Age of AI with Andrea Pasero 12.06.2026 40:53

In this episode, I sit down with Andrea Pasero, a 10-year digital CS veteran, to clear up one of the most misunderstood areas in customer success: the difference between digital and scaled CS, and why getting it right matters more than ever right now. We explore why digital CS is no longer optional, how AI is leveling the playing field for customers of all sizes, and what it actually takes to buil...

Episode 3: Stakeholder Management in Enterprise Accounts with Wout Hermans 15.04.2026 33:44

In this episode of The Post Sales Podcast , I dive into one of the most overlooked skills in Customer Success: stakeholder management. We explore why successful CS leaders don’t just manage accounts — they map influence, understand decision dynamics, and align stakeholders beyond feature requests. We discuss: Why stakeholder mapping is critical for retention and expansion How to move conversations...

Episode 2: Three Practical AI Use Cases for CS Leaders with Dubau 15.04.2026 33:59

Think Big. Start Small. Implement AI Tomorrow. In this episode of The Post Sales Podcast , I sit down with Emilie Dubau, CS leader and engineer, to cut through the AI hype and focus on what actually works. We break down three practical AI use cases you can implement tomorrow: Building a “squad” of AI assistants to act as sparring partners Using AI for scalable enablement (slides, quizzes, podcasts...

Episode 1: Building Health Scores That Actually Work: A practical guide to creating and scaling customer health metrics with Sally Stoewe 20.03.2026 29:12

Why Your Customer Health Score Might Be Lying to You… In our debut episode, I sit down with the brilliant Sally Stoewe to unpack what it really takes to build a meaningful customer health score. We go beyond the buzzwords and into the real-world lessons—from messy failures to scalable frameworks. Whether you're a one-person CS team or leading a global org, this one’s for you. Here’s what we co...