MatrixCare
The Post-Acute POV
Tune in for informative conversations covering a range of topics for post-acute providers. The Post-Acute POV focuses on the importance of innovative technology in care settings, and how it can help home-based and facility-based organizations optimize clinical, operational, and financial processes while delivering exceptional care and support for patients and residents. With new topics and guests on each episode, we explore trends and solutions that make connecting and collaborating across the care continuum more important than ever for skilled nursing, life plan communities/CCRC, senior livin...
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Episodes
Information security: the non-negotiables for digital healthcare 08.10.2020 29:24
In this episode of the MatrixCare Podcast , Navin Gupta, SVP of the Home and Hospice Division at MatrixCare , sits down with Todd Friedman, Chief Information Security Officer at ResMed , Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree , to discuss the non-negotiables every provider should have when engaging with di...
Telehealth insights for SNFs to manage out of hospital health 29.09.2020 21:33
In this episode of the MatrixCare Podcast, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Frank Nash, Product Manager of CareCommunity to chat about trending topics within the industry, including telehealth visits, CMS changes due to COVID-19 (coronavirus), and the workflow impact to the nurses on the frontlines. Frank Nash has a range of experience within t...
EVV, COVID-19, and staying focused on patient care 24.08.2020 28:19
In this episode of the MatrixCare Podcast, Navin Gupta sits down with Bobby Lolley , executive director of the Home Care Association of Florida (HCAF) . Listen in as they chat about trending themes within the industry; such as, electronic visit verification (EVV), COVID-19 (coronavirus), and staying focused on patient care. About HCAF HCAF is a trade association representing the home care industr...
Insights into using CAHPS surveys to elevate patient care 04.08.2020
Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCARE first Hospice Honors.
How DirectTrust helps manage security and interoperability 31.07.2020 29:52
Listen to a conversation between Scott Stuewe of DirectTrust and Navin Gupta as they discuss the balance between security, interoperability, and the challenges of establishing trust between providers who share information electronically. In this podcast, Stuewe explains how DirectTrust is developing standards and rules for exchanging patient data. He offers a glimpse of a future state where secur...
Insight into KLAS and their passion for the healthcare IT market 13.07.2020 33:59
Listen to our podcast featuring Paul Hess, research director at KLAS, to learn how KLAS research and rankings can inform your decisions related to healthcare IT and provide insight into post-acute care trends. Hear his perspective on the leading indicator of a vendor’s long-term success, and learn more about other KLAS data available.
ePrescribe technology to support hospice care 24.06.2020 32:59
Jared Stong, CEO of BetterRx, joins Navin Gupta, VP of Home Care Solutions for MatrixCare to discuss eprescribe technology and its impact on hospice care.
The front line experience with COVID-19 02.06.2020 29:44
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Paul Pisano, Chief Executive Officer at Interim Healthcare of Hartford, discuss the front line experience with COVID-19.
RCM support through COVID-19, PDGM, and beyond 13.05.2020 19:49
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Jeremy Crow, Director, Revenue Cycle Services, HEALTHCAREfirst, about RCM support through COVID-19, PDTM, and beyond.
Telehealth in a land of COVID-19 28.04.2020 24:40
Navin Gupta, VP of Home Care Solutions for MatrixCare and his guest, Sudeep Pisipaty, Director of Strategy at Health Recovery Solutions discuss telehealth in a land of COVID-19.
COVID-19 care and culture 22.04.2020 35:13
Navin Gupta, VP of Home Care Solutions for MatrixCare and his guest, Darcie Peacock, CEO at Solace Home Healthcare in Denver, Colorado, discuss care and culture with COVID-19.
The Interop Unfair Advantage – The CommonWell Story 04.03.2020 39:06
In this episode of MatrixCare’s podcast, Navin Gupta – VP of Home Care Solutions for MatrixCare has a conversation with Paul Wilder, Executive Director at Commonwealth Alliance and Nick Knowlton, Vice President of Strategic Initiatives for ResMed SaaS about interoperability.
Trends in private duty home care for 2020 18.02.2020 41:43
In this episode of MatrixCare’s podcast, Navin Gupta – VP of Home Care Solutions for MatrixCare has a conversation with Stephen Tweed - CEO of Leading Home Care and author of Conquering the Crisis: Proven Solutions for Caregiver Recruiting and Retention about trends in Private Duty Home Care for 2020.
Human motivation and hospice care 22.10.2019 26:21
In this episode of MatrixCare’s podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Tarrah Lowry – Chief Executive Officer, Sangre de Cristo Hospice and Palliative Care . The discussion focuses on human motivation and hospice care.
Electronic Visit Verification (EVV): The benefits and pitfalls 04.09.2019 27:21
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Jay Rittenberg, President of CaringHome Care about the benefits and pitfalls of Electronic Visit Verification.
How to impact culture in the world of technology 12.06.2019 43:30
In this episode of MatrixCare’s podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Jerry Bridge – Professional Motivational Speaker. Bridge opens up about the importance of authenticity, integrity, and living a life of well being.
An aspiring cardiologists journey into home care 25.03.2019 20:37
In this episode of MatrixCare’s podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Ali Mandsaurwala – Owner of Miami Accessible franchise . Gupta opens a dialogue with Mandsaurwala tracing the journey of someone on the path to becoming a cardiologist into entry in the home care senior space. Learn how the intersection of medicine, culture, core values are influencing...
Customer success and bettering your best 07.03.2019 17:06
In this episode of MatrixCare’s podcast, we introduce Denny Huebner - VP of Customer Success. He explains customer success and why it is so vital to a successful company.
Why customization means the death of innovation 28.12.2018 13:52
In this episode of MatrixCare’s podcast, we introduce Lee Kilmer - VP of Product Management. He explains why too much customization isn't good for both the customer and the vendor.
Recognizing the Importance of Caregiver Retention 14.12.2018 22:56
In this episode of MatrixCare's podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Neil Kursban - CEO of Family and Nursing Care. Gupta opens a dialogue with Kursban regarding the challenges with home health care, caregiver retention, and continuity of care.
Evolution of the "Sneaker Net" to APIs and Beyond 21.09.2018 14:04
In this episode of MatrixCare's podcast, we introduce Doc DeVore - Director of Enterprise Interoperability. DeVore describes the maturation of interoperability and healthcare I.T. over the past decade and where things are headed.
Protect Yourself from Phishermen 12.09.2018 13:57
In this episode of MatrixCare's podcast, we introduce Joe Berkman – Product Manager for Technology. Berkman advises on the correct practices for keeping private records and information secure from hackers and cyber phishing.
Disrupting the Status Quo 27.08.2018 24:25
In this episode of MatrixCare's podcast, we introduce Navin Gupta – VP of Software Engineer. Gupta analyzes the trends, technological advances and disruptive innovations that are shaping the Senior Care industry and challenging the status quo.
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