The Plumbing Sales Coach- The FRESH Approach

In this episode, Chris Fresh breaks down what customers are actually buying on a plumbing call and why it is almost never just a fill valve or a water heater. Learn how return on investment and perceived value drive every decision your customers make so you can present options that they feel good saying yes to. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoa...

In this episode, Chris Fresh revisits the very first episode ever recorded and breaks down the true secret to growth in any service business quality control. Learn why consistency in experience, process, and delivery is the one factor that determines whether a company plateaus or becomes unstoppable. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en...

Discover what real service means in the plumbing industry and why most companies misunderstand it. In this episode, Chris Fresh breaks down the three core elements that create unforgettable customer experiences and drive community impact. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSales...

In this episode, Chris Fresh shares a powerful real life story about resilience, mindset, and responding the right way when circumstances are rough. Through an unexpected encounter with a TV icon, he breaks down why drive, perspective, and how you treat people ultimately determine long term success. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀...

Some companies grow steadily while others explode and the difference often comes down to messaging. In this episode, Chris Fresh shares lessons from South Africa on how clear, consistent communication creates unity, culture, and momentum that attracts both customers and great team members. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on...

In this episode, Chris Fresh shares what he learned in South Africa and why appreciation is a missing mindset tool for many leaders. This episode breaks down how gratitude calms you, challenges you to grow, and becomes contagious inside your culture with employees and customers. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook:...

In this episode, Chris Fresh breaks down what service businesses can learn from Disney about creating unforgettable customer experiences. This episode shows how maximizing what you already have through intentional design, culture, and process leads to higher trust, loyalty, and long term growth. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOL...

In this episode, Chris Fresh breaks down the real fundamentals of making the phone ring in a service plumbing business and why owners cannot afford to hand marketing off and hope for the best. Learn how exposure, likeability, and captured testimonials work together to generate consistent calls and build trust in your local market. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com...

Merchandising is not just for retail stores it is a proven way to guide customer decisions and increase sales without using pushy closing tactics. In this episode Chris Fresh breaks down six merchandising principles and shows how to apply them inside a service call to create better options and better customer experiences. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumb...

Being busy can feel productive but it is often the biggest enemy of real success and freedom as a plumbing business owner. In this episode Chris Fresh breaks down the Day Two Plus One model so you can focus on lead generation lead conversion and one key action that drives growth without getting overwhelmed. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?...

Upset customers are inevitable in service plumbing, but how you respond can make or break your reputation. In this episode, Chris Fresh shares a simple framework to stay calm, show empathy, and guide the conversation toward a real solution. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSal...

In this episode, Chris Fresh breaks down the full system behind options and value stacking and why it is bigger than just writing three prices. Learn how pricing, scheduling, and diagnosing work together to create higher conversion, better customer experiences, and stronger long term trust. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW o...

Scaling a plumbing company is not about working harder or watching every detail more closely. In this episode, Chris Fresh explains why micromanagement kills growth and how process plus automation create consistent, scalable results. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach...

Communication is the foundation of great service and it impacts customers, employees, and company culture. In this episode, Chris Fresh breaks down how to set clear expectations, communicate early, and use simple touchpoints to prevent problems and build trust. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebo...

Consistency is the foundation of scalable growth and long term success in business. In this episode, Chris Fresh explains how process, repetition, and full buy in create predictable results for owners, teams, and customers. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/ ⭐️ FOLL...

Marketing only works when you understand where your money is going and what actually produces results. In this episode, Chris Fresh breaks down why van wraps consistently deliver the highest return on investment and how to do them the right way. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbi...

Southwest became a top airline by simplifying decisions and designing every part of their operation around efficiency. Learn how service businesses can copy this strategy to reduce wasted time, create consistent results, and scale with a clear process. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/Th...

Recruiting great technicians is not about chasing candidates but attracting the right people with the right message and process. Chris Fresh and special guest Ryan Englin break down five simple recruiting principles you can apply immediately to hire and retain a stronger team. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: ht...

Service plumbing is not about fixing pipes but about solving problems and creating trust. In this episode, Chris Fresh breaks down how branding, professionalism, process, and teamwork create real value that customers are willing to pay for. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSal...

Change in a plumbing company only works when leaders show the standard, commit to it, and enforce it consistently. In this episode, Chris Fresh breaks down a simple three step process to implement new behaviors, improve performance, and keep your team aligned long term 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://ww...

Want to know how to generate more revenue the right way, right now? Join CF in this episode as he gives you a couple of tips that will bring your revenue up today all while giving your customer the best experience possible!  👉 STAY CONNECTED: 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/ ⭐️ FO...

At some point, we've all wondered how to keep the phone ringing consistently. But how is that possible? Join Chris in this episode to learn some strategies that stand the test of time and produce more calls for your company!  👉 STAY CONNECTED: 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/...

Why is it important to consider specific elements when going into the home? What is the most important thing to consider? Join CF as he discusses the answers to these questions that will help you connect with your customer immediately! 👉 STAY CONNECTED: 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCo...

How do you keep doing what you do every single day, day in and day out? Things aren't always easy or comfortable. Join CF as he goes over two main points that will help and encourage you to keep going in your business! 👉 STAY CONNECTED: 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/ ⭐️ FOLL...

The Result or the Journey? Have you ever taken time to reflect on your own journey and your attitude while going through the good and the bad in business? In this episode, Chris discusses how reflecting on these things might catapult you and your business forward in the coming months. 👉 STAY CONNECTED: 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Fac...