The Plumbing Sales Coach- The FRESH Approach

In this episode of The Fresh Approach, Chris Fresh sits down with Spencer Pope of Bradford White after touring their employee-owned, union-built factory in Middleville, Michigan. Apply for coaching: https://www.theplumbingsalescoach.com/contact-us If today's episode hit home, do me a favor and leave a 5-star review wherever you listen. It's the #1 way to help more service professionals find this p...

In this episode we talk about the common patterns we find that are common to human nature. Apply for coaching: https://www.theplumbingsalescoach.com/contact-us If today's episode hit home, do me a favor — leave a 5-star review wherever you listen. It's the #1 way to help more plumbing pros find this show.

In this episode, Chris Fresh breaks down the 3 numbers you need to be measuring in your plumbing business. These 3 numbers will help you measure how your plumbing business is really doing. Register for the FREE Training here: raisemyticketaverage.com/knowyournumbers If today's episode hit home, do me a favor — leave a 5-star review wherever you listen. It's the #1 way to help more plumbing...

In this episode, Chris Fresh breaks down how to build relationships by just being a professional. From how to establish yourself as an expert to how to best serve your customer. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbingSalesCoach/ ⭐️ FOLLOW on TikTok: https://www.tiktok.com/@theplumb...

In this episode, Chris Fresh dives into how to dominate the branding game. From expanding your brand's reach to presenting your brand effectively at the door. Whether it's your van wrap or just how your show up to a job, this episode will help dial in your branding goals. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook:...

In this episode, CF breaks down how to identify your perfect customer and learn what they truly care about before they ever need plumbing. You will learn how to answer their real questions, build trust early, and win leads without relying on the Google rat race. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.faceb...

This special New Year’s episode highlights the most impactful teaching moments from The Plumbing Sales Coach podcast. Learn how vision, professionalism, diagnosis, and service mindset create better customers, stronger teams, and higher revenue. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook.com/ThePlumbin...

In this episode, Chris breaks down the psychology behind getting your phone to ring by truly understanding your customer. Learn how empathy, avatar clarity, and showing up where your customers already are can transform your marketing, sales, and in-home experience. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.fa...

In this Best Of Customer Psychology episode, Chris Fresh breaks down how homeowners think, what builds trust, and why customer confidence drives bigger yes decisions. Learn how empathy, professionalism, and clear value language change the entire conversation from the front door to the final option. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀...

Handling upset customers the wrong way can damage your reputation faster than you can fix it. In this episode, Chris breaks down a proven process for de-escalating complaints, rebuilding trust, and turning negative experiences into long-term customer loyalty. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW on Facebook: https://www.facebook...

Our first "Best Of" Podcast! In this episode you will learn how your mindset determines how you show up for customers, your team, and your life. Chris Fresh breaks down why service over sales starts in your head and how focus, habits, and mental discipline create long term success. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en 👀 FOLLOW...

In this episode, Chris breaks down the real financial impact of follow ups and why most plumbing companies are unknowingly leaving up to 20 percent of their revenue on the table. He explains how simple, consistent follow up strategies can improve profit, reduce lead costs, and strengthen long-term customer relationships. 📲 For more information on YOUR OWN BRANDED app, email us: info@theplumbingsa...

In this episode, Chris sits down with Leah and Alvaro from 1-Tom-Plumber to unpack how strong branding and smart lead generation fuel a successful plumbing or restoration business. They break down why most new operators struggle to make the phone ring and how plugging into a proven brand and system can shortcut years of trial and error. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagr...

Getting everyone to move in the same direction can feel impossible, but it all comes down to one word: buy-in. In this episode, Chris Fresh breaks down how leaders turn ordinary companies into movements that inspire passion, unity, and real results. Whether you lead a team of 3 or 300, you’ll learn the psychology of buy-in and how to transform your business culture from the inside out. 👉 STAY CON...

Selling in service plumbing isn’t about pressure, it’s about serving, educating, and helping customers make confident decisions. In this episode, Chris Fresh breaks down how to win at the door, diagnose properly, and present three smart options that shift the customer’s mindset from spending money to saving money. You’ll learn how strategic bundling such as repair or replacement, shutoffs, and sof...

Hiring and firing decisions directly shape the culture, performance, and reputation of your plumbing or home service company. In this episode, Chris Fresh explains how to identify toxic behaviors, protect your team, and build a workforce aligned with strong service focused values. You will learn why accountability starts at the top and how choosing the right people transforms your business from th...

Sales in service plumbing is psychological, and your mindset determines how you perform in the home. In this episode, Chris Fresh breaks down how your conscious and subconscious mind shape your decisions, confidence, and ability to influence customers. You’ll learn how protecting your inputs, surrounding yourself with the right people, and investing in self-development can transform your sales res...

Sales in service plumbing is deeply psychological, and the way you present options can make or break the job. In this episode, Chris Fresh explains Omne Trium Perfectum, the power of three options, and how it shifts customers from “Do I buy” to “Which option should I choose.” You will learn how to stack value, create real deals, and turn more calls into profitable, service focused jobs. 👉 STAY CO...

Success comes down to one thing: focus. Chris Fresh breaks down why most people stall out and how to retrain your mind so your actions align with your goals. This episode provides a practical reset that helps service pros bounce back faster, stay consistent, and start building real momentum. 👉 STAY CONNECTED ⭐️ FOLLOW on Instagram: https://www.instagram.com/theplumbingsalescoach/?hl=en ⭐️ FOLLO...

Most sales are won after the visit, not during it. In this episode, Chris Fresh explains why follow-up is one of the most profitable and overlooked tools in service plumbing and how to use it to recover lost bids, rebuild relationships, and close upgrades customers truly want. You’ll walk away with a simple system that boosts conversions without pressure or gimmicks. 👉 STAY CONNECTED 📸 FOLLOW on...

Most owners think low sales come from lazy techs or weak motivation, but the real issue runs much deeper. In this episode, Chris Fresh explains why culture, environment, and leadership messaging determine whether your team sells confidently, under performs, or quits and what you can change today to transform results fast. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/theplumb...

Trust is the number one factor that determines whether customers say yes to your solutions. In this episode, Chris Fresh explains how customers form opinions within seconds and why your appearance, questions, and transparency shape their willingness to buy. You’ll learn how to position yourself as the trusted expert who can solve the problem they called for and the deeper issues they never knew ex...

Long days, repeat calls, and constant pressure can drain your energy and make plumbing feel like Groundhog Day. In this episode, Chris Fresh breaks down how to stay motivated by surrounding yourself with the right people, listening to the hard truth, and taking simple, consistent actions that move your life and career forward. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.com/the...

Service plumbers across the country are earning six-figure incomes, and it has nothing to do with high-pressure sales tactics. It comes from problem-solving, communication, and working within the right company culture. In this episode, Chris Fresh breaks down the real skills, mindsets, and shop environments that empower technicians to earn more while genuinely serving customers. 👉 STAY CONNECTED...

Every plumbing company wants more revenue, more leads, and better ticket averages, but most miss the proven systems that actually move the needle. In this episode, CF shares the exact strategies top service businesses use to double revenue by improving processes, maximizing each call, and building a brand customers trust instantly. 👉 STAY CONNECTED 📸 FOLLOW on Instagram: https://www.instagram.co...