Adrian Martinez

The Pharmacy Operators Pod

Business EN ↓ 6 episodes

The Pharmacy Operators Pod is a candid conversation series hosted by Eesha Sharma, CEO of Lamar Health, featuring the leaders and operators shaping the specialty pharmacy ecosystem. Each episode goes beyond surface-level tactics to explore the real stories behind the work: how operators got started, the decisions and tradeoffs they have made, what is broken in today’s workflows, and where they see the industry heading. Through honest, operator-to-operator dialogue, the pod surfaces practical insights, hard-earned lessons, and grounded perspectives on scaling teams, navigating payer complexity,...

Author

Adrian Martinez

Episodes

The Nursing Infrastructure Behind Home Infusion with Ryan Johnson 18.05.2026 46:43

In this episode of Pharmacy Operators Podcast, Eesha Sharma sits down with Ryan Johnson, founder and CEO of Float Health, to explore one of the most overlooked bottlenecks in specialty pharmacy: nursing infrastructure for home infusion. Drawing on his experience as an ER nurse - and as the son of a specialty pharmacy patient who depended on IVIG therapy - Ryan shares how Float Health was built to...

How AI Is Changing Pharmacy Operations with Harry Travis 30.03.2026 32:34

Most pharmacy leaders know AI is coming - but very few understand what it actually takes to apply it in real operations without getting lost in hype, complexity, or vendor noise. In this episode of the Pharmacy Operators Podcast , Eesha Sharma sits down with Harry Travis - former executive at Aetna, CVS Caremark, and Accredo, and a 40-year veteran of pharmacy operations. Harry has seen every major...

How AcariaHealth Built a Patient-Centered Specialty Pharmacy with CEO Jessica Ciccolella-Kahl 16.03.2026 31:44

In this episode of Pharmacy Operators, Eesha sits down with Jessica Ciccolella-Kahl, CEO of AcariaHealth , to explore how specialty pharmacies can build truly patient-centered care within a complex healthcare ecosystem. Drawing on experience across both the payer and specialty pharmacy sides, Jessica shares how AcariaHealth works to reduce friction for patients, support providers, and deliver high...

The Hidden Infrastructure Behind Specialty Pharmacy with VP of Strategy Scott Hughes 02.03.2026 35:18

Most people see a specialty prescription as a script and a shipment. Operators know it is an infrastructure problem. In this episode of Pharmacy Operators, Eesha sits down with Scott Hughes, VP of Strategy at CareMetx, to unpack the hidden “paper infrastructure” behind specialty pharmacy access - the fragmented systems, manual touchpoints, and operational dependencies that ultimately determine how...

How Nufactor Built Near-Zero Employee Churn in a 40% Industry with COO Leslie Vaughan 24.02.2026 32:28

Turnover in pharmacy operations can hit ~40% industry-wide. But at Nufactor, teams stay - and performance scales. In this episode of Pharmacy Operators Podcast , Eesha sits down with Leslie Vaughan (COO, Nufactor) to unpack what actually drives retention and operational excellence in specialty pharmacy: Invest in operations like an asset, not a cost center Hire ahead of demand so training is real,...

The Evolution of Specialty Pharmacy with Veteran Pharmacy Leader Gaurang Gandhi 09.02.2026 34:08

Specialty pharmacies are transforming healthcare, but navigating the complex intersection of patients, payers, pharma, and cutting-edge therapies is no easy task. In this episode of Pharmacy Operators Podcast, we sit down with Gaurang, a veteran pharmacist and leader with experience across some of the largest payers (Centene, Evernorth), specialty pharmacies (Polaris), GPOs (Premier), and pharma c...