Frank Favaro
The People Business
Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Ep. 46 - Interview with Brian Blaushild 09.07.2026 45:17
Frank Favaro sits down with business leaders tolearn the stories, the strategies, and the lessons behind the people who lead with impact. This month Frank is joined by Brian Blaushild, President of Famous Supply -- a fourth generation company that strives to build meaningful relationships and top-tier customer service. #Leadership #BusinessLeadership #ExecutiveLeadership #Podcast #BusinessPodcas...
Ep. 45 - Interview Dan Flanagan | Sales, The Go-Giver & The Brain Enrichment Initiative 27.06.2026 54:38
What does it really mean to sell? In Episode 45 of The People Business , host Frank Favaro sits down with Dan Flanagan , Director of National Channel Sales and advocate for the Brain Enrichment Initiative , for a conversation that goes far beyond traditional sales techniques. Frank and Dan explore the principles that separate great sales professionals from average ones, discussing why selling is u...
Ep. 44 - Interview Dan Sublett | Leadership & the Future of the Skilled Trades 27.06.2026 49:53
The skilled trades are facing unprecedented challenges—and incredible opportunities. In Episode 44 of The People Business , host Frank Favaro sits down with Dan Sublett , President of J.W. Didado Electric , to discuss what it takes to lead one of the region's premier electrical contracting companies while preparing the next generation of skilled professionals. Dan shares his perspective on lea...
Ep. 43 - Interview Kevin Smith 27.06.2026 57:49
Success doesn't happen by accident—it comes from vision, perseverance, and a commitment to continuous growth. In Episode 43 of The People Business , host Frank Favaro welcomes Kevin Smith for an engaging conversation about leadership, entrepreneurship, business strategy, and the mindset required to build a thriving organization. Kevin shares lessons learned throughout his career, discussing ho...
Ep. 42 - Interview Shon Christy 27.06.2026 39:34
What does it take to stand out in today's crowded digital world? In Episode 42 of The People Business , host Frank Favaro sits down with marketing strategist, entrepreneur, and branding expert Shon Christy to discuss the future of marketing, personal branding, and the science behind capturing attention. With more than 20 years of marketing experience and hundreds of companies served, Shon shar...
Ep. 41 - The People Business - Frank Favaro Interviews Sam Neider 27.06.2026 59:56
What does it take to become the best version of yourself—both personally and professionally? In Episode 41 of The People Business , host Frank Favaro sits down with Sam Neider for an inspiring conversation about purpose, personal growth, discipline, leadership, and living with intention. Sam shares the lessons that have shaped his journey, revealing how developing the right mindset, embracing acco...
Ep 40: Surviving Ohio State: Whistleblower Michael DiSabato Confronts the Abuse 15.08.2025 58:29
In this powerful episode of The People Business Podcast , host Frank Favaro sits down with Michael DiSabato —lead plaintiff, whistleblower, and member of a family considered Ohio wrestling royalty. Michael shares his deeply personal account of growing up in a household defined by grit, competition, and excellence on the mat—and how that same relentless spirit fueled his fight to expose the decades...
Ep. 39: From Adversity to Leadership: Josh Moore’s Journey to Kent State Wrestling Head Coach 30.06.2025 57:01
On today’s episode of The People Business Podcast , host Frank Favaro sits down with newly named Kent State Wrestling Head Coach Josh Moore . A two-time All-American and NCAA finalist at Penn State, Josh shares the powerful story of how relationships, resilience, and staying consistent through adversity shaped his career — and why caring is the leadership trait that defines him. 💬 Topics Discusse...
Ep 38: The Legacy of Coach Billy Barger of Walsh Jesuit 10.06.2025 53:39
The People Business Podcast with Frank Favaro In this heartfelt episode, host Frank Favaro is joined by Mary Beth Kohler , daughter of Coach Billy Barger , the legendary architect behind the Walsh Jesuit wrestling dynasty of the 1990s. Together, they reflect on the life and impact of a man who not only built champions but inspired generations through faith, leadership, and service . From his time...
Ep. 37: From Broadway Dreams to Business Breakthroughs | Antoinette Kula on The People Business Podcast 30.05.2025 1:00:03
What does it take to nearly triple your customer base while building a world-class experience? In this episode, Frank Favaro sits down with Antoinette Kula , Assistant Director, Ticket Sales & Service at Playhouse Square, to uncover how she helped turn a regional theater hub into the largest performing arts center in America outside of NYC . Antoinette shares her inspiring path—from pursuing a...
Ep: 36: Leadership Burnout, Survival Mode & the Human Side of Construction | People Business Podcast w/ Justin Azbill 22.05.2025 46:27
In this powerful episode of The People Business Podcast , host Frank Favaro sits down with Justin Azbill — Chief Servant Leader at The Tribal Group and former Director of Safety at Milwaukee Tool. Justin shares his raw, deeply personal journey through leadership burnout , depression, and rediscovery — with a focus on family, faith, and the power of vulnerability. They explore critical issues plagu...
Ep. 35 - Growing HVAC Excellence with Dan Slattery of Geauga Mechanical 04.02.2025 18:49
🎙️ Host: Frank Favaro 🎙️ Guest: Dan Slattery, Service Manager at Geauga Mechanical In this engaging episode of The People Business , Frank Favaro sits down with Dan Slattery, a seasoned expert in the HVAC industry with nearly 25 years of experience. Together, they discuss the keys to growing a successful service business, fostering strong customer relationships, and building a proactive company cu...
Ep. 34 - Inside the HVAC Industry with Mike Goetz – Northrich Company 17.09.2024 32:56
In this episode, we’re joined by Mike Goetz, Director of Sales and Partner at The Northrich Company, one of the leading HVAC manufacturers' reps in the U.S. Mike walks us through his incredible journey, starting at HVAC trade school at just 16, working for industry giant York, and rising to leadership in sales. Mike shares invaluable insights into mentorship, the ever-evolving HVAC industry, a...
Ep. 33 - Inside 'Clash of Dynasties': Wrestling's Greatest Rivalry with Director Ben Hatta 22.08.2024 59:04
In this exclusive episode of The People Business Podcast , host Frank Favaro sits down with Ben Hatta , the acclaimed director behind the upcoming docu-series Clash of Dynasties . This series delves into the intense 10-year rivalry between Ohio high school wrestling powerhouses St. Edward and Walsh Jesuit . Ben Hatta, known for his work on the " Team Foxcatcher " and " Angle "...
Ep. 32 - Pioneering the Trades: Maria Ford's Impact at DEWALT 17.07.2024 42:01
Welcome back to The People Business Podcast! 🎙️ In this episode, Host, Frank Favaro sits down with Maria Ford, President of Commercial and Industrial at DeWalt . Maria shares her unique journey from aspiring fashion professional to leading one of the most renowned power tool companies. Discover how her background in collegiate sports shaped her approach to business with key lessons in discipline,...
Ep. 31 - Todd Barnhart - Unleashing Excellence: Building a Top Workplace Culture as CEO of Gardiner HVAC 🚀🔥 #Leadership #HVACSuccess 20.06.2024 45:16
Episode Highlights: In this episode of The People Business Podcast, host Frank Favaro sits down with Todd Barnhart, CEO and President of Gardiner. Todd shares his incredible journey from starting as a sales engineer to becoming the majority owner of one of the top HVAC energy solution providers in the industry. Learn about the core values that have kept Gardiner at the forefront for decades, the i...
Ep. 30 - Bob Burg - Transforming Lives Through 'The Go-Giver' Philosophy 09.05.2024 48:10
In this episode of The People Business, we dive deep into the essence of successful entrepreneurship and leadership with very special guest, Bob Burg , the co-author of the renowned book " The Go-Giver ." Bob shares his insights on the power of giving and how it has transformed lives and businesses around the world. Tune in to learn how shifting your focus from getting to giving can dram...
Ep. 29 – Frank Favaro – The Improvement Trifecta: Culture, Customers, Margins 23.04.2024 28:23
In this episode of The People Business, I joined a three-part CommTALK podcast series where we discussed contemporary business culture, strategies for improvement, and methods for measuring it. For more information about this podcast or ServeCentric Coaching contact us at: frank@servecentriccoaching.com
Ep. 28 - Andy Hirko - Invaluable Service 21.03.2024 36:27
Step into the shoes of Andy Hirko , VP of Relmec Mechanical and treasurer of MCA Cleveland. In this episode, Andy reflects on his humble beginnings of selling projects as a young teenager to now working with notable names in the industry. His down-to-earth approach and steadfast commitment make this a conversation you won't want to miss. For more information about this podcast or ServeCentric...
Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast 22.02.2024 31:13
In this episode, we're joined by Robert Beck, CEO of the 140-year-old JOHN W Danforth Company and the National President of MCAA . A true connector of people in the industry, Robert delves into the significance of continually forging and solidifying relationships. He sheds light on the power of influence and its role in serving the greater good for everyone involved. Amid the earnest conversat...
Ep. 26 - Craig Berman - It's Only Air Conditioning 08.02.2024 38:13
Craig Berman, CEO of Geauga Mechanical and VP of Cleveland SMACNA , joins us to explore the evolution of his third-generation family business. We'll dive into the significance of fostering a fun work environment and how it's propelled their company to unprecedented heights. Tune in as we uncover the secrets behind their thriving culture. #CraigBerman #GeaugaMechanical #ClevelandBusiness #S...
Ep. 25 - Bill Bassett - Building Life's Champions: A Journey Beyond the Arena 25.01.2024 32:42
Bill Bassett – USA Wrestling coach, innovative educator at Bishop McCort High School , and the entrepreneurial mind behind The Compound – takes center stage in this week's episode of 'The People Business.' As the father of the celebrated Bassett Brothers, Bill shares his unique insights into shaping future champions in sports and life. Tune in for an inspiring delve into his world of l...
Ep. 24 - Aaron Watters - Our People, Our Partners is Our Purpose - Creating Amazing Growth and Work Environments 11.01.2024 1:04:51
In the latest episode of "The People Business with Frank Favaro ," we are joined by the dynamic Aaron Watter s, a former Division 1 collegiate wrestler turned Founder and CEO of OEM Interactive . OEM Interactive, a trailblazer in digital marketing for automotive parts and accessories, has been recognized on the Inc 5000 list as one of the fastest-growing companies in the United States in...
Ep. 23 - Tim Brink - A Man For Others 27.09.2023 39:13
Tim Brink is the CEO of the Mechanical Contractors Association of America, which serves 2600 businesses across North America. In this episode, Tim shares his journey, from his grandfather's plumbing business to the mentors who guided him, the importance of caring for people, and the value of authentic relationships.
Ep. 22 - Emily Lord - Undeniable 13.09.2023 32:44
Emily Lord, Director of Business Development at AM Higley in Cleveland, OH, is a true business badass. She thrived as a Division One soccer player at Western Carolina University, earning a degree in Construction Management. Despite being one of only three girls in her program, Emily embraced her uniqueness and turned it into a competitive advantage. Her superpowers of empathy and communication hav...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.