Frank Favaro
The People Business
Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.
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Episodes
Ep. 21 - Climbing the Relationship Ladder 02.02.2023 18:01
Today I talk about building relationships and how we have to get out of our comfort zone if we plan to go to the next level. We must take on a relationship building mindset to achieve growth.we must take on a relationship building mindset to build more relationships Growth only comes from outside the comfort zone.
Ep. 20 - Kevin Smith - Transforming Organizations Through the Transformation of People 15.12.2022 38:28
Kevin Smith is the newly appointed Associate Dean at Weatherhead School of Management at Case Western Reserve. Kevin shares his thoughts growth and fixed mindsets, why businesses and individuals need coaches and gaining a competitive advantage in a world full of distractions.
Ep. 19 - David Jacobs- Building Great People and Businesses 08.09.2022 45:45
Oswald Companies Vice Chairman Dave Jacobs joins to discuss his start in the business world, his passion for mentoring people and helping them push past their comfort zone, how he and his team grew Oswald from 12 million in revenue to 175 million, and his favorite musician out there today.
Ep. 18 - Chris Massetti - One Call is All it Takes 30.08.2022 42:10
On this episode, Donwil President, Chris Massetti joins me to discuss how he has been able to keep the Donwil brand promise alive and well for over 57 years, how he wants customers to describe doing business with Donwil and shares his favorite band and author of all time.
Ep. 17 - Jeff Knupp - Competing at the Highest Level 18.08.2022 42:34
Former wrestling teammate, Jeff Knupp, accomplished things in the sport of wrestling that 99.9% of people will never know. A three-time state champion, national champion, national merit finalist, and first-team all-American, Jeff won his final 94 matches in a row. In this episode, he discusses being a high school Freshman and helping Walsh Jesuit win the national championship on ESPN. Jeff also di...
Ep. 16 - Mike Greene-- Creating a Winning Culture That’s Fun 12.08.2022 41:21
Mike Greene, President of Air Control Products, joins me to discuss the HVAC industry and how he has been able to create a culture of excellence by emphasizing fun, service, and professionalism. This episode is value-packed and a must-listen to episode for anyone In the HVAC industry.
Ep. 15 - Josh Dimacchia - Putting in the work to continuously improve 24.06.2022 1:04:16
Josh Dimacchia was a Division I wrestler at Kent State University, a national champion on St. Ed’s famed 1989 championship team and today is a Director of Sales with Viega, the worlds leading press technology manufacturer. Josh share some great insight on working with people, perseverance, persistence and positive attitude.
Ep. 14 - Scott Overvolt - A man for others 07.06.2022 1:04:59
Scott Overholt has trained and coached some of the world's best athletes. In this episode, he shares how his competitive spirit led him to the sport of wrestling and how personal injuries allowed him to find purpose and help live the highest quality of life through his specialized fitness system, which emphasizes quality of movement versus quantity.
Ep. 13 - John Meade: Working with People in Business and Athletics 02.02.2022 57:14
John Meade, President of Bell and Blaire Mechanical Contractors, joins me to share best practices from his company, coaching athletes and employees, lessons learned from his grandfather on how to work with customers, suppliers and employees and his favorite part of the business.
Ep. 12 - Using Life Experiences to Help Others 19.01.2022 1:33:08
My friend and former teammate, Cleveland State assistant head wrestling coach Clint Musser joins me to discuss the current landscape of collegiate athletics, his experience as an 2 X All-American at Penn State, God doing for him, what he couldn’t do himself ,and using life experiences as an asset to help others today.
Ep. 11 - Getting comfortable with the uncomfortable with Ben Hatta 16.12.2021 1:00:28
Ben Hatta is a St. Ed's state wrestling champion, Emmy-nominated film and television producer, and creator of the Netflix hit documentary Foxcatcher, the soon-to-be-released Kurt Angle documentary, and a slew of hit television shows. In this action-packed episode, Ben joins to share lessons learned from his famed father on the parent/child relationship in athletics, the making of Foxcatcher, ...
Ep. 10 - Social Media Solutions with Shon Christy 30.11.2021 47:12
Social media visionary Shon Christy joins me to give thanks, discuss the dos and don't of social media and how social has changed the way we connect and do business in today's fast-paced world.
Ep. 9 - John Dijulius: The pandemic is a terrible thing to waste 23.11.2021 54:34
Best-selling author and President of The Dijulius Group, John Dijulius, joins me to discuss how the pandemic has created an excellent opportunity for experience-driven companies to create an advantage over their competition and how they can become the brand customers can't live without.
Ep, 8 - You Gotta Serve Somebody 16.11.2021 23:53
We all have to serve somebody. Today's episode is about working harder on yourself, making choices, and finding answers...through faith.
Ep. 7 - Creating an Attractive Culture 08.11.2021 47:26
Jason Winkler, President of Summit Construction Company, joins me to talk about the power of authentic relationships, leadership, improvement, and how they create an attractive culture that is ALL about People
Ep. 6 - It’s Not What We Do, But How We Do It! 02.11.2021 27:49
Today on The People Business, I discuss finding purpose in our work and...how it ignites passion.
Ep. 5 - Gareth Vaughan: Caring about people when they're not looking 26.10.2021 38:02
President and CEO of AM Higley joins me to talk about the benefits of reading and exercising, instilling and demonstrating the Higley core values, advice from his rugby coach in the UK on breaking noses, and a soon-to-be-released lifestyle brand.
Ep. 4 - Upgrading Yourself To Find Balance 18.10.2021 53:31
Notre Dame College’s head wrestling coach Sonny Marchette stops by to talk leadership, improvement and how putting focus on becoming better is more valuable than becoming best.
Ep. 3 - The Power In Believing 11.10.2021 45:00
David Held is a St. Ed's hall of fame wrestler, coach, and leader. He is a 2-time All-American Wrestler and former mayor of North Canton, Ohio. Listen in as he shares stories of his all-time great coaches Howard Ferguson and Mike Deanna, how they created a culture of excellence through belief and encouragement, and how you can do the same in your organization!
Ep. 2 - Wasting Our Talent 05.10.2021 35:49
We all deserve happiness. It may be packed away in some old box within, but it’s in you, and it is a gift. We all have something special that we can give this world and people who need it. It would be a sin to waste it. Let’s talk about unpacking your exceptional talent this week on The People Business.
Ep. 1 - Connecting Is A Choice 29.09.2021 19:23
There comes a moment where you realize it's time - to make a change, to discover a difference, to create a connection. This is that time - don't wait any longer, you want to be your best version, to share gifts with the world. And you know what it takes to get there? People. Listen in and let's start the connection.
Welcome to The People Business 29.09.2021 1:32
A sneak peek at what's ahead on The People Business!
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