The PaymentsJournal Podcast

Consumers and businesses count on financial institutions to help them move money quickly and securely. To keep pace with changing customer expectations, banks and credit unions need to be ready with a range of payment options, including ACH, wires, foreign exchange (FX) services and real-time payments. While management of compliance and risk are top of […] The post Simplify and Streamline Pa...

As the payments industry evolves, organizations need to be aware of the trends they will face in the coming years. A particularly important trend that has emerged over time is the increasing importance of data management. To learn more about the major trends payment organizations should be prepared to face in 2022, PaymentsJournal sat down […] The post Major Trends Payment Organizations Shou...

Real-time and faster payments are slowly becoming a reality in the U.S., with The Clearing House’s RTP network up and running and the launch of the Federal Reserve’s FedNow imminent. But there is still much work to do. What use cases exist for faster and real-time payments, and when will we reach interoperability and ubiquity? […] The post Industry Collaboration is Key to Faster Payments Ubi...

Everywhere you look, you see it yet you don’t—the paradox of payments: As payment options grow, they also become less visible, disappearing into the workflows that create them. For example, an increasing number of e-tailers offer “Buy Buttons” that bypass the standard shopping cart process. Customer expectations for payments revolve around simplicity and ease of […] The post Using Embedded P...

Business and larger-market credit card products are valuable assets for the clients of financial institutions, banks, and credit unions. However, not every FI has such an offering. In fact, many financial service providers  need a better understanding of the difference between business cards and larger-market credit card products, such as corporate cards, purchasing cards (P-Cards), […]...

Traditional paper check usage has been on a downward trend for decades. Consequently, more organizations are aiming to incorporate digital payment solutions into their business-to-business (B2B) transactions. Shifting to digital payments can save time and money, but businesses must also heighten their security measures to prevent the associated fraud risk.   To learn more about the...

Accounts payable (AP), like many other spaces in the business world, has been trending towards automation for at least five years. For a while, AP automation growth saw a steady if tepid increase. Now, revamping AP systems has become one piece of a broader and more tactical review of financial operations across organizations. Accounts payable […] The post How AP Automation Impacts Supplier R...

The same technological advancements that have caused an explosion of e-commerce and fintech growth in recent years have also given bad actors easier access to the payments system. By exposing and preventing malicious activity before merchants are onboarded, financial organizations can mitigate risk, comply with Know Your Customer (KYC) requirements, and preserve their hard-earned reputations [&#82...

One of the most significant shifts in the past twenty years involves data sharing, and the massive advancement in the volume and speed with which it can occur. Between the voluntary sharing of consumers’ first-party transactional and behavioral data and the proliferation of zero-party and first-party data-harvesting technology, more and more customer data is avai...

Payments orchestration, or working with multiple payment providers to optimize customer conversion, enhance cost savings, and improve fraud prevention processes, is a hot topic in the world of e-commerce. Merchants are increasingly recognizing the value of taking a multi-provider strategy approach to payments.   To learn more about the benefits of payments orchestration, Paymen...

The COVID-19 pandemic accelerated digital transformation across all industries out of necessity. Financial institutions were among the many businesses that needed creative solutions to accommodate the sudden trend of people working and shopping exclusively from home. One way to strategically adapt to the market is to offer digital issuance.  To learn more about why digital […] The post...

Buy Now, Pay Later (BNPL) has exploded over the past year as a payments method. Although the general concept is not particularly new – buying items “on layaway” was popular for decades after the Great Depression, and installment lending was the most popular form of credit prior to 1977 – BNPL has recently seen a […] The post The Benefits of Using ACH for Buy Now, Pay Later appeared first on...

Upon the onset of the pandemic, consumers increasingly shifted to online and hybrid shopping experiences. Now, in the ‘new normal,’ this change in shopping behavior is here to stay. In response, fraudsters have become more creative in their attacks. These bad actors are abandoning simple fraud attacks in favor of scripted attacks that imitate authentic user behavior.    [&...

Deploying smart terminals at the point-of-sale benefits processors, merchants, and consumers alike. With smart terminals, consumers have the flexibility to pay how they want. Merchants benefit from multiple value-added services, and processors that deploy smart terminals can help meet the needs of small businesses.   To learn more about the benefits of deploying smart payment t...

Fraud continues to be a hot topic across all industries. As businesses expand and technology becomes more prevalent, each new addition is a potential entry point for fraud. Payments orchestration platforms can be an incredibly effective tool for counteracting certain kinds of fraud, particularly chargeback or transaction fraud. To learn more about how fraud prevention […] The post How Paymen...

As the adage goes, “The customer is always right,” and never have those words been truer than in recent years. New developments in the e-commerce world, the payments industry, and the shopping experience in general have resulted in an abundance of choices for consumers. Companies of all stripes are constantly trying to deliver the best […] The post All-Encompassing Solutions: How Technologic...

In just five short years, Same Day ACH – Nacha’s faster payments solution – has gained remarkable traction, with the payments community putting it to work in several use cases.   To learn more about the creative ways Same Day ACH is making a difference in the move toward faster payments, PaymentsJournal sat down with Michael Herd, […] The post Same Day ACH is Makin...

Over the past year, the pandemic has created a sense of urgency for innovation of all kinds. Restaurants have enabled contactless ordering and payments, QR code menus, and curbside pickup. Schools have adopted virtual learning to allow students to study from home. The wellness sector has embraced fitness apps, livestreaming, and on-demand workouts. Healthcare saw […] The post Why Digital Acc...

Digital engagement and flexible delivery models have long been appealing to many businesses but have historically been seen more as nice-to-haves than must-haves. That perception changed when the pandemic emerged, forcing businesses to embrace digital transformation as a matter of survival. Now, increased consumer demand for contactless and digital wallet payment acceptance and a decline […]...

Automating and future-proofing operations with digital processes has become a priority for most organizations. This is especially true given the added disruption brought on by COVID-19.   To optimize their processes and decrease the risk of error, companies must automate and modernize existing accounts receivable (AR) processes. But what is the best method to do so? As […] The...

Fraud prevention has always been integral to both big and small businesses, and it is more important than ever right now. According to data from the FTC, imposter scams increased significantly over the course of 2020, causing $3.3 billion in consumer losses, up from $1.8 billion in 2019. Online shopping, spurred by the onset of […] The post International Identity Verification from gIDENTIFY®...

As the number of channels available for payments is dramatically increasing, so too is the need for the payments back office to support true omnichannel capabilities and provide the ability to readily support new payment methods such as real-time payments.   To learn more about how a leading payments processing company met this challenge by “future-proofing” its back offic...

The pandemic has transformed consumer expectations for their e-commerce shopping experiences. With Main Street reopening its doors and consumers craving physical interactions after 18 months of isolation, e-commerce businesses now face new challenges that must be overcome. More specifically, they need to provide a local touch to the specific markets that they serve. To learn […] The post Why...

According to a leading analyst firm, which surveyed around 5,000 U.S. adults, 68% said they were members of a retail brand’s loyalty program. Another recent study from Bond and Visa, which sampled 25,000 North American consumers participating in over 450 different loyalty programs, found that only 30% of consumers said they feel loyal to the brand and only […] The post How to...

Debit is the most popular payment method both in the United States and globally. Influenced by the growing popularity of digital payments and evolving consumer preferences, it is projected that debit transactions will remain king when it comes to consumer payments. As a result, modernizing payments is now table stakes. Solutions with reusable technology and […] The post The Time to Revitaliz...