The PaymentsJournal Podcast

A beautifully designed payout experience can increase customer satisfaction, translating to cost savings and/or retained revenue. Choice and speed are important, but ease/simplicity is paramount, yet more an evolving challenge. This can be even more difficult to achieve where an arm’s length relationship exists with the customer at the time of payment.  To learn more […] The post The Pr...

Compliance and regulation can simultaneously be the most important and the most onerous aspects of business to manage. Our economy functions more efficiently and lawfully when everybody adheres to the same rules, but impacted financial institutions may find regulations stifling and difficult to effectively follow. How can RegTechs help with compliance? One government bureau instituting financ...

It is an exciting time to be in business. The emergence of web3 technologies such such as non-fungible tokens (NFTs) and stablecoins are presenting new opportunities for businesses to streamline money movement and other use cases. Stablecoins specifically have a slew of practical applications that make evaluating their suitability within a business environment crucial. And, […] The post Stab...

Today, most insurance, utility, and healthcare companies are not PCI compliant. In fact, just 27% of them are, despite the existence of regulations and organizations that can help businesses achieve and maintain compliance.   To learn more about how insurance companies, utilities, and healthcare networks can navigate the constantly evolving security and compliance landscape, PaymentsJour...

September 2021 marked the five-year anniversary of the Same Day ACH (SDA) debut. When SDA went live, the ACH Network only allowed up to $25,000 per same day payment. Now, on March 18, 2022, the Same Day ACH limit will increase to $1 million per transaction, a ten-fold increase from the current $100,000 per transaction […] The post Same Day ACH and So Much More appeared first on PaymentsJourn...

There are several differences in the payment preferences of consumers across European nations. In Germany, merchants offer invoice payments. In the Netherlands, instant bank transfers dominate the retail space. In Sweden, the mobile wallet Swish has millions of regular users.   Cultural differences aside, a universal theme is emerging: alternative payment methods, or payment methods othe...

Payments are transactional by nature. The industry operates in close proximity to the process of money changing hands, requiring at least two parties. All businesses, whether in the payments industry or not, exist necessarily within a network of customers, collaborators, and competitors. All that is to say: no payments firm can exist in a vacuum, […] The post Rethinking Back Office Architect...

As consumers flock to digital and P2P payment methods, the need for more robust messaging has come to the forefront. The top-line messaging standard for electronic data interchange (EDI), ISO 20022, describes and transmits information about financial services and includes both a metadata repository and a maintenance process for the repository content. If the previous […] The post What’s All...

Every corner of the payments industry is undergoing significant technological advancement. Ironically, one key back-office area that is often overlooked is the role of treasury management. With just over a month left in Q1 2022, now is the ideal time to assess treasury and payment technology trends and plan for the future.  To learn more […] The post Treasury and Payment Technology Tren...

In an age when consumers have limitless options for what to buy and how to buy it, the concept of customer loyalty would seem at risk of taking the back seat to convenience and caprice. However, cardholder loyalty still means a great deal to financial institutions, and there are effective ways to adapt to the […] The post The Importance of Cardholder Loyalty  appeared first on PaymentsJourna...

The beginning of a new year is often a time to reflect on past accomplishments and set goals for what’s to come. This is true in people’s personal lives and within the world of business. Recognizing this, DadeSystems took time in 2021 to speak with hundreds of leaders in accounts receivable, credit, and finance about […] The post Accounts Receivable Automation: A Resolution Businesses Can Ke...

Fraud has been a persistent issue in the payments industry and has increased even more dramatically in recent years as it has shifted to predominantly digital channels. The total eradication of fraud is as unreachable a goal as the eradication of lying itself, but as fraudsters employ increasingly sophisticated measures to perpetrate their schemes, the […] The post Focusing on Robust Authent...

As we move into the new year, payments experts and lay people alike are wondering, what developments and trends deserve our attention, and which ones are simply fads? With a flurry of new technology, diverse payment options and services, and an ever-shifting market, zeroing in on the most crucial moves in the payments industry can […] The post Three Payment Trends to Watch in 2022 appeared f...

Merchants today have never had more choices when it comes to routing their transactions. There is significant opportunity to optimize routing payments with options like Network Payment Tokens, PINless routing, and Real-time Account Updater – but how does a merchant know when to use which option? . To learn more about how merchants can understand […] The post Understanding the Trade-Offs Betw...

Real-time payments have been the subject of extensive research over the past several years. New real-time payment options have emerged as consumer expectations and demand are driving real-time payment growth across multiple channels. To learn more about the paradigm shift towards real-time payments and unpack how the NOW® Gateway from Fiserv can provide connections to a […] The post The...

Over the past decade, financial institutions have undertaken various efforts to modernize their payments systems. Now with the emergence of COVID-19, the world is witnessing an accelerated journey toward digital transformation in the payments ecosystem. In an interview with PaymentsJournal at the 2021 Money20/20 event, Soumya Johar, Director of Strategic Alliances & Partnerships at Opus [&#823...

Buy Now, Pay Later is making headlines as a great option for consumers looking to make purchases without breaking the bank. For financial institutions and others in the payments industry, not entering the competitive BNPL space is no longer an option. To learn more about how financial services organizations can become more involved in Buy […] The post The Juggernaut Continues: Why Banks Shou...

When it comes to the modern payments ecosystem, speed and security are topmost priorities. The automated clearing house (ACH), proven to be a reliable provider of fast and secure payments, has seen steady growth over the last several years, with a 10% compound annual growth rate (CAGR) between 2017-2020 and even larger gains projected through […] The post How ACH Account Validation Reduces F...

The cryptocurrency market has grown tremendously over the past eighteen months, and mainstream use cases associated with digital currencies continue to emerge. With the surging interest in crypto comes pertinent questions about what specifically is driving the growth, who is using the technology and for what purposes, how regulatory efforts will affect the market, and […] The post Crypto: Pa...

Faster payments are the future of payments, full stop. The world operates at light-speed these days, and convenience and efficiency always win the day. Real-time payments (RTP) have seen steady growth since the technology was first introduced, and while RTP has seemed poised to explode for several years, it has not yet seen widespread adoption. […] The post How Innovation and Collaboration S...

The payments industry is constantly changing, and those changes require merchants and independent software vendors (ISVs) to prepare for whatever comes next. One current trend is towards increased digitalization, which brings a number of questions about data security, legacy systems vs. the cloud, and general readiness for the next big leap in technology or the […] The post Agility and Adapt...

E-commerce was already booming before COVID-19, but the pandemic spurred an unprecedented acceleration of growth. Much has been made of the fact that over the last twelve months, e-commerce saw the equivalent of five years of sales. The shift towards online shopping has forced retailers to fight for customer loyalty by offering better and more […] The post Open Banking: Enabling Instant Refu...

Nearly 20 months after its emergence, COVID-19 continues to impact the U.S. economy, its consumers, and the global economic landscape. As consumers have become accustomed to change, the economy continues to demonstrate its resilience. The payments industry is no different.   For the fourth consecutive year, PSCU set out to gauge payment preferences among credit union (CU) […]...

With the increasing sophistication of cybercriminals, fraud prevention is more important than ever before. To combat this sophistication, merchants and businesses need to equip themselves with a fraud prevention solution that utilizes cutting-edge technology.  In an interview with PaymentsJournal at the 2021 Money20/20 event, Sondra Feinberg, Global Strategy Lead of Microsoft&#...

Holiday shopping season is in full swing. With the second COVID Christmas just around the corner, consumers are eagerly embracing this year’s gift giving season, resuming some in-person festivities and returning to brick and mortar stores.   With changing consumer priorities and ongoing supply chain disruptions, retailers are facing unique challenges in 2021. Gift cards can hel...