The Patients Association Podcast

There are many reasons why missed appointments happen, and some of the causes can be complex. 'Missingness' can have poor outcomes for patients and research shows that those who experience the greatest health inequalities are at highest risk. This webinar looked at missed appointments, or 'missingness'. Our panel explored the reasons why patients might miss their health appointments, from practica...

If the 10-Year Health Plan is to deliver real change, patient partnership must be more than a buzzword, it must be the foundation. Patients continue to face disempowerment in a system that often speaks the language of partnership while maintaining deeply unequal power dynamics. This session from Patient Partnership Week 2025 explored what meaningful patient agency looks like in practice, drawing o...

We were delighted to host a conversation with Sir Jim Mackey, Interim Chief Executive of NHS England, hosted by Rachel Power, Chief Executive of the Patients Association, as part of our Patient Partnership Week 2025. In this important conversation, Jim and Rachel discussed how NHS leaders and systems can work with patients to shape a more transparent, accountable and patient-focused NHS. This is a...

"Doctors aren't listening, and it is making us unwell". In her book, 'Unheard: The Medical Practice of Silencing', Dr Rageshri Dhairyawan takes us on a journey to show how not listening to patients has been ingrained in medicine since its inception. Join our Chief Executive Rachel Power, in a fireside chat with Dr Rageshri Dhairyawan, as they discuss the importance of engaged listening and its pla...