The OctoClean Podcast

Save 20% using code: SUMMER26 Visit https://octoclean.mn.co/plans/1503089 The commercial cleaning industry changed forever during the COVID-19 pandemic. In this episode, **Matt and Greg Stowe** share how their commercial cleaning business adapted to unprecedented demand, implemented outbreak cleaning protocols, trained teams for high-risk environments, and navigated the challenges that came with o...

In this episode of the OctoClean Podcast, Matt and Greg unpack the crucial role of quality control in commercial cleaning and why it’s often worth paying a premium for. If you’ve ever hesitated to raise your bid because you fear losing the job, this episode will help you see why a structured QC system is your best long-term investment. They also break down how a well-defined quality control system...

Try Connecteam Today! https://partners.connecteam.com/octoclean-media In this episode, Matt and Greg break down three core talking points to help you scale your commercial cleaning business without getting overwhelmed. They cover scalable pricing, building systems for consistent quality, and stepping into leadership so your business can grow beyond you. You’ll also learn how understanding your num...

In this episode, Matt and Greg are happy to have special guest Ricky Regalado of "Clean and Cocktails," Route, The Janitorial Store, and more to share his expertise on the commercial cleaning industry. The discussion explores how subcontracting can be a misunderstood strategy that either accelerates growth or damages a reputation if approached as a staffing solution rather than a leaders...

https://connecteam.com/employee-app-360-funnel/?ref=homepage-hero Are you still pricing commercial cleaning contracts based on square footage alone? In today’s episode, we break down why that approach is outdated and why many cleaning companies are unknowingly leaving money on the table. As expectations from clients continue to evolve, bids are no longer just about a number—they’re about transpare...

Are you looking for ways to increase your commercial cleaning profits without having to find dozens of new accounts? In this episode of the OctoClean Podcast, Matt and Greg dive into the world of specialty cleaning services and show you how easy add-ons can transform your revenue. Many cleaning business owners overlook the goldmine they already have: their current client list. We discuss high-marg...

Investing in a franchise system significantly increases the likelihood of success in commercial cleaning. Why? Because it eliminates the guesswork and replaces it with proven processes. In this episode, Matt and Greg sit down with Matt from @CommercialCleaningCEO to discuss how established systems help franchisees secure accounts, manage overhead, and operate within clear standards designed for lo...

Pricing isn’t just about numbers, it’s about psychology. In this episode, we break down why clients say yes (or no) to your pricing and how perception, framing, and behavioral triggers influence buying decisions. You’ll learn the difference between cost and value, how anchoring and framing make your quotes feel more reasonable, and how to use urgency, scarcity, or social proof without sounding sal...

2026 is already here, and if you’re serious about growing a profitable, sustainable cleaning business, this episode is for you. In this podcast, we break down practical New Year’s resolutions specifically for cleaning business owners, including how to streamline operations, increase profitability, improve team performance, retain more clients, and explore high value services without overcomplicati...

Every entrepreneur has worn the mask of success. You smile through stress, act confident when you’re uncertain, and say “yes” when you’re barely hanging on. In this episode of OctoClean Media, Greg and I pull back the curtain on what it really takes to keep a business alive the struggles, the failures, and the lessons that shape strong entrepreneurs. We talk about the pressure to look bigger than...

Starting your business is exciting; until it’s time to send that first invoice. Billing clients can feel confusing, stressful, and sometimes awkward, but it doesn’t have to be.  In this episode, we’re breaking down everything you need to know about billing your clients the right way so you can get paid faster and build steady cash flow. You’ll learn how to set up simple, professional invoices, avo...

Ever wondered what a LLC is or if you should have one? In this episode, we dive deep into what an LLC really is, why it matters, and how it can protect your business and personal assets. We'll break down the truth about unnecessary fees and hidden charges, explain how forming an LLC can actually save you money, and share insights on what to look for if you're considering building a busin...

What if your onboarding process didn’t just welcome customers but turned them into your biggest source of referrals? In this episode, we uncover how a strong onboarding system builds trust, creates memorable “wow” moments, and transforms satisfied customers into powerful referral sources that help your business grow. You’ll learn what makes onboarding effective, how to add personal touches that st...

In this episode, we break down everything you need to know about day porters, from what they do daily to the expectations vs. reality that every business owner should understand. With years of experience running a commercial cleaning company, we share our real stories, lessons learned, and what to avoid when hiring day porters. If you run a cleaning business, janitorial service, or commercial faci...

In this episode, we’re opening up about some of the biggest failures, setbacks, and painful lessons we’ve experienced while building our businesses. From costly missteps to moments we almost gave up, we’re sharing it all. If you’re an entrepreneur, small business owner, or just someone trying to build something from the ground up, this one’s for you. For those of you with a cleaning business, this...

Not every client is worth keeping Are some of your clients draining your time, energy, or profits? In this episode, we dive into the hard truth: not every client is worth keeping. Whether they're too demanding, underpaying, or just not a fit anymore, knowing when to let go is critical for growth. Learn how to spot the red flags, protect your margins, and make decisions that actually benefit y...

In this episode, we break down what branding actually means and why it’s way more than just a logo. Whether you’re starting a business, running a cleaning company, or trying to build your presence online, understanding branding is key to growth. We cover the difference between branding and marketing, how to build brand trust, and why your identity matters in every client interaction. If you want y...

Let’s be real, everyone messes up. In this episode, we’re talking about what really happens when you make mistakes in business and why owning them is the smartest move you can make. Taking accountability builds trust, shows your clients you're human, and actually makes them more loyal in the long run. If you’ve ever felt like a failure or didn’t know how to bounce back, this one's for yo...

Owning a business isn’t all success stories and Instagram wins. It’s late nights, missed family moments, emotional exhaustion, and mental strain. In this powerful episode, we talk about the real cost of entrepreneurship and why mental awareness is crucial when building a business. From sacrificing family time to pushing yourself beyond healthy limits, we open up about how chasing your dream can tu...

Making the leap from residential to commercial cleaning is one of the biggest moves a cleaning business owner can make and it’s a game-changer when done right.  In this episode, we dive into what it really means to transition from cleaning homes to servicing commercial spaces. We explore how your mindset, branding, gear, and client approach all need to evolve as you position yourself to land large...

Running a cleaning or janitorial business isn’t just about keeping spaces spotless, it’s about protecting your team, your clients, and your reputation. In this video, Matt and Greg dive into why every cleaning company needs solid security policies and safety procedures in place. We’ll cover the essential procedures and protocols every business should look out for and have in place to protect their...

When you start out, it’s easy to fall into the trap of thinking you have to do everything yourself. You wear every hat, chase every lead, and try to hold it all together. But here’s the truth: asking for help isn’t a weakness—it’s a strategy. In this podcast, Matt and Greg talk about how It’s crucial to pre-plan and build a solid processes from the start that can save you from chaos later. Whether...

Struggling to land high-paying cleaning contracts? In this episode, we dive into the art of writing winning proposals that help your cleaning business stand out, secure more deals, and boost profits. Greg and Matthew talk about common mistakes to avoid, and how to tailor your approach to different clients. Learn how to craft compelling proposals that highlight your value, set the right pricing, an...

Starting a cleaning business without a physical office or headquarters can feel overwhelming. Where do you store your supplies? How do you conduct interviews or meet with clients? In this episode, Greg and I will break down practical tips and strategies to help you run a successful cleaning business, even without a dedicated office space. Start your free trial with OrangeQC Today!  https://www.ora...

Success in the cleaning industry is determined by three key factors: customer satisfaction, overall profitability, and the efficiency of your operational systems. However, many professionals in the industry struggle to accurately gauge customer satisfaction, determine the right pricing, or implement the systems necessary for smooth and effective business operations. In this podcast, Greg and I wil...