The Navigating Dental Insurance Podcast

More new-patient calls don’t help if they never become appointments. Jordon Comstock talks with Ryan Menacho, Director of Marketing at Firegang Dental Marketing, about four parts of a stronger marketing strategy: making your practice stand out, showing up where patients search, turning inquiries into appointments, and tracking what happens along the way. They discuss defining your ideal patient, w...

What if dental insurance isn’t just limiting your reimbursements—it’s limiting how your team thinks? Jordon Comstock welcomes dental practice consultant Genevieve Poppe for a candid conversation about the insurance mindset keeping practices busy, overwhelmed, and stuck at a revenue ceiling. They explore how an obsession with insurance estimates can distract teams from helping patients accept the c...

What REALLY happens when a dental practice drops its biggest PPO? In this episode of the Automatic Patient Podcast , I sit down with Dr. Dan Nelson to talk about what happened after his practice went completely out of network—including dropping Delta Dental, which represented roughly 51% of their patient base . We get into the stuff nobody talks about: What happened to the hygiene schedule How man...

Dental practice revenue is barely growing while expenses continue climbing. So where is the profit supposed to come from? In this episode of the Navigating Dental Insurance Podcast , Jordon Comstock sits down with Steve Parker of The Profitable Dentist to talk about the changing economics of private practice dentistry — and why simply being a great clinician is no longer enough to guarantee a prof...

Carrie Webber and the Jameson Group help dental practices with business coaching, hygiene coaching, leadership development, marketing, and strategic planning. Website: jmsn.com Listeners can also visit the Jameson website and request the Vision Planning Worksheet Carrie mentions during the episode. Simply tell the Jameson team you heard Carrie on the Navigating Dental Insurance Podcast and ask for...

What if patients could protect their dental treatment the same way people protect their iPhone with AppleCare? In this episode, Jordon Comstock sits down with Jared Parente to talk about a different approach to restorative and cosmetic dentistry: protecting the work after the treatment is completed . Jared describes the model as “AppleCare for teeth.” Patients can opt into protection for qualifyin...

Show Notes Dr. Roy Shelburne shares the story that changed his life forever Lessons learned from serving 19 months in federal prison Why ignorance of billing regulations is never a legal defense The documentation mistakes that can expose a practice to healthcare fraud Building compliance systems that protect dentists and their teams Why proper clinical notes matter more than most practices realize...

Why the ADA's latest financial data signals a growing profitability problem for dental practices The rise of AI-generated insurance denials and what practices can do about them Why diagnosis codes are changing dental billing forever The biggest mistakes offices make when handling insurance appeals Why fewer than 1% of denied claims are appealed—and why that's costing practices thousands Understand...

Addison's journey from owning six practices to building a healthier, more sustainable business What thriving dental practices are doing differently in today's economy Why spending more on marketing isn't the answer to growth How patient experience creates referrals that lower customer acquisition costs The importance of leadership, accountability, and core values Building systems that improve prof...

Why fear—not dentistry—is holding practices back The mindset shift from blaming PPOs to taking ownership How trust drives treatment acceptance more than sales tactics Why dentists should stop letting insurance dictate clinical decisions Lessons learned from 40+ years in dentistry and Dentaltown Howard's perspective on DSOs, private practice, and entrepreneurship Why AI will augment dentists—not re...

Learn more about Dr. Eric Roman and Dental Associate Growth: drericjroman.com Or visit: Dental Associate Growth Learn how Jordon helps practices escape PPOs and become self reliant - Start a patient membership plan with BoomCloud

Before you drop PPOs. Start a Membership Plan with BoomCloud

In this episode of Navigating Dental Insurance , Jordon Comstock and Tessina Bullock sit down with Elijah Desmond , co-founder and CEO of Dental Pitch Brokerage , to talk about practice valuation, preparing for an exit, and how dental owners can create a more valuable business before selling. Elijah shares his story as an entrepreneur, motivational speaker, event creator, DJ, and dental industry c...

https://www.truedentalsuccess.com Www.boomcloudapps.com The Million Dollar Membership Plan Book - Attract membership patients, create recurring revenue & reduce PPOs

Thomas Passalacqua is a certified Executive Coach who specializes in customized professional & leadership development. With a master’s in education, Thomas started his career as a founding teacher in New York City. He then transitioned into dental manufacturing sales, where he was an award-winning consultant who trained and mentored other sales professionals. Transitioning again, Thomas was the di...

In this episode, Ben sits down with dental coach Sherri Hollenbeck to uncover what truly separates thriving practices from those that feel stuck. They dive into the biggest frustrations facing owners and office managers, the hidden mistakes quietly draining growth, and the communication breakdowns holding teams back. Sherri shares practical insights and real-world strategies to help practices rega...

Build a patient membership plan with BoomCloud™ & Become Fee For Service - www.boomcloudapps.com Negotiate your PPO Fees & Increase Revenue per patient - www. Veritasdentalresources.com AI Claim Denials - https://boomcloudapps.com/how-to-outsmart-ai-dental-claims-denials-and-take-back-control-of-your-practice/

Podcast Summary (Show Notes Style) In this episode, Jordon Comstock talks with Dan from Elevation Association about why dental insurance—especially Delta Dental—is becoming a bigger threat to independent practices, and how practices can successfully transition to fee-for-service without destroying their schedule. Dan explains that Delta is making aggressive moves, including owning dental practices...

Tessina disuses how to effectively use an insurance commissioner. Most dental offices do not use the insurance commissioner and most are missing out on a type of advocacy that is proven to reduce claims denials, as well as many other challenges dental offices face when dealing with insurance.  To contact Tessina, email her at tessinabarney@gmail.com. Visit her company website at www. VerusDental.c...

In this episode, Jim focuses on his work as a dental specific CPA. He talks about advantages of using a dental specific CPA over general CPA's. Jim shares advice on how to work with your CPA in a way that is productive and allows for you to take full advantage of tax codes, and other perks that come with proactive tax planning and tax mitigation strategies. Jim also talks about fees and how they i...

"How to Scale a Membership Program to 365 Members in Just One Year: Lessons from Pioneer Valley Dental Arts" Read my article for this podcast! Summary : In this episode of The Automatic Patient Podcast , host Jordon Comstock chats with Gina Kiner, Office Manager at Pioneer Valley Dental Arts, about her incredible success in growing their patient membership program to 365 active members in just one...

"Mastering the Patient Experience: Navigating Dental Insurance and Membership Plans with Deborah Nash" Summary: In this episode of the Navigating Dental Insurance podcast, Jordon Comstock hosts dental consultant and coach Deborah Nash for an insightful discussion on enhancing patient experiences while addressing the complexities of dental insurance. The conversation delves into effective communica...

Maximize Your Practice’s Revenue with Smarter Financial Strategies In this episode, we dive deep into actionable strategies to boost your dental practice’s profitability. From mastering financial KPIs to implementing membership plans, learn how to retain more revenue and reduce write-offs with insights from a seasoned dental CFO. Key Takeaways Why KPIs Matter : Understand the financial metrics eve...

Episode Notes key topics for a podcast summary: Technical Setbacks and Humor : The podcast kicks off with some lighthearted moments as Dan and Jordon troubleshoot microphone issues, setting an engaging and relatable tone for the conversation. Strategies for Defining an Ideal Patient Profile (IPP) : Jordon and Dan dive into the importance of creating an Ideal Patient Profile, emphasizing how unders...

https://www.180dental.net https://www.boomcloudapps.com Veritasdentalresources.com Fire the PPOs E-book