The My Practice My Business Dental Podcast

Send us Fan Mail Dentists and dental office managers not reading the CDT Code Book cover to cover to operate their dental practice would be equivalent to a pilot not reading the pilot operating handbook of the aircraft they are going to fly. READ THE DANG BOOK! You don't need other peoples adjunct books to understand the ADA's CDT Code Book to run your practice and bill out codes related...

Send us Fan Mail I recently saw an exchange of thoughts on a national dental office manager forum where the large majority of OM's felt their docs should take digital images for free on patients where they could not locate their x-rays, pano's, and other such pictures. IT'S NOT FREE TO THE DOC! Digital radiography is expensive, and there is an associated cost of goods that has a dir...

Send us Fan Mail I interviewed Dr. AJ Stosich of Aspire Oral Surgery here in Utah. It's always eye opening to get a specialists perspective on patient care, and AJ was kind enough to share his time with me to give all of us some great advice and jewels of wisdom with caring for our patients. I have been referring to Aspire Oral Surgery on and off for years, and exclusively since the beginning...

Send us Fan Mail I had a grade school teacher who taught me to be a leader, not a follower. I hope that doctors and office managers, and all team members will stop following blindly those who profess to know everything, and study on their own the truths about dental insurance, running their practices, and other things that tend to drag on our bottom line of profitability and patient care. Support...

Send us Fan Mail A tribute to the men and women who serve our country, and who have given the ultimate sacrifice so that we can enjoy the freedoms our founding fathers built for us. With that said, learn the stages of team development taught in our military institutions, and throughout the business world. Support the show

Send us Fan Mail Retention of patients, building and maintaining your dental practice, requires you to look at:  -Thought Leadership -Office Culture -Branding, or fulfilling your promises to patients and staff -Consistency of your brand -Quality Improvement -Commensurate Pay These above topics are directly intertwined with retention of first time patients. The question we all need to ask ourselves...

Send us Fan Mail Most would have us believe other dentists are our competition. However, our primary competition in dentistry is actually non-dental businesses that compete for our patient's dollars. In other words, "Corporate America". Learn how to give your dental practice the competitive advantage. Support the show

Send us Fan Mail It amazes me how often I run into dental team members who suffer from the "YNINDI" Syndrome. This syndrome is no respecter  of generations, dental team members, and often times includes the dentist. This syndrome can produce the "kiss of death" to any dental practice. Learn how to recognize it, and eradicate it from your practice. Support the show

Send us Fan Mail Nothing is more powerful than hearing how an office manager pushed back with the insurance company, in a nice way, to benefit both the patient and the doctor she works for. Thanks to an "aSTUte, forward thinking Patterson Rep", listen to her unique perspective and experience going through our Clinical Business of Dentistry Team Training, and how she continues to implemen...

Send us Fan Mail When did it become a "badge of honor" to give your services away to PPO insured patients when you already are discounting your fees to the point of running in the red? This podcast addresses this ridiculous business practice that has been propagated for years in dentistry. Don't do it! Support the show

Send us Fan Mail Learn how your dental practice can benefit from attending Disney Institute. Nobody does customer service like Disney Corporation, and learning key customer concepts from Disney will greatly enhance any dental practice. Support the show

Send us Fan Mail Learn how dental insurance companies are trying to change the business of dentistry. Support the show

Send us Fan Mail Learn the six touch points to dental case acceptance, and why they pattern the business sales cycles. Support the show

Send us Fan Mail Fee surveys are like the blind leading the blind. Set your fees by the methods we teach in this podcast. Support the show

Send us Fan Mail This episode contains powerful statistical information about wages, PPO plans, and information on being profitable in your dental practice regardless of being driven by insurance or fee-for-service patients. Support the show

Send us Fan Mail Front office team members, especially the dental office manger, are often times asked to do the most with the least amount of training in comparison with other dental team members. It's time to invest in them and give those front office team members the tools and training they need to be able to do their jobs more easily, and with greater satisfaction. Support the show

Send us Fan Mail Are we giving our patients a "Disney" experience? Do we battle dental insurance companies on their behalf? We all have real-world experiences. Here is one to learn from. And no, you do not need to bundle procedures like dental insurance companies want you to do. The ADA states: "bundling of procedures to be potentially fraudulent." Support the show

Send us Fan Mail Learn why dentists and some of their team members feel the need to routinely give away dentistry as a courtesy to their patients. Then learn why you shouldn't make this "practice" a part of your practice. Support the show

Send us Fan Mail Learn about how your case presentations need to connect to the "why" in the limbic system of the brain for your patients to choose oral health care over other purchases they may want to make. Explore the patent-pending system My Dental Docs that emotionally connects your patients to their needed oral health care. Learn how to bridge the gap between diagnosis and case acc...

Send us Fan Mail Four reasons your patients should be offered ridge preservation: 1. It maintains the periodontal integrity of the adjacent teeth. 2. It preserves the right for future implant placement. 3. It maintains the ridge integrity for better implant options. 4. It improves the fit for fixed and removable prosthetic options should the patient choose those restorative options. If you know th...