The Moving Mastery Podcast with Louis Massaro

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to increase your revenue per move. You'll learn: Why raising your rates won't push customers away What kind of additional services you can upsell to your customers How to raise your RPM on every move During the off-season, the volume of moves naturally decreases. It just happens. For years, Louis was trying to overcome that to...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to create your moving company sales script. You'll learn: Why having a sales script is so important if you want to scale your moving business What a sales script can do for your booking percentage How having a sales script can help keep your company in legal compliance How many times have you arrived to a job and the customer'...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to step into your new role as a Moving CEO. You'll learn: Why you must think about your business differently when you're ready to scale What meetings, reports, and schedules you must have as a Moving CEO How to remove yourself from your previous role as just a business owner When Louis started his moving company as a 19-year o...

In this episode of The Moving Mastery Podcast, Louis Massaro shares eight decisions to make before scaling your moving company. You'll learn: Why you must ask yourself some specific questions before scaling your business What you need to do to fully commit to growing your company How to know when it's time to scale If you want to scale your business, open more locations, franchise, or if you just...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to make your moving company process-driven. You'll learn: Why you shouldn't rely on people to run your business What Key Positions you'll need to replace in your company How to build the team that will help you scale Your moving company could either be a people-driven business or a process-driven business. The difference is a...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to gain freedom to scale your moving company. You'll learn: Why you need control over your business before you begin to scale What having clarity and consistency can do for your ability to grow your business without stress and overwhelm How to set your business up so you can take a year-long vacation if you want to In order to...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to know if your moving company is scalable.  You'll learn: Why it's not always wise to scale every service your moving company offers What you can do to assess the scalability of each line of revenue in your business How to decide when it's the right time to scale your company When Louis first started opening additional locati...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to systematize your moving company's accounting.  You'll learn: Why you must perform a daily closeout What you can do to optimize your accounts payable How to automate your income and expenses For the first seven years that Louis was in business, he ran his moving company essentially blind because he didn't really know his num...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to systematize your customer service in your moving company.  You'll learn: Why you must consistency from the sale all the way to the service in your moving company What you can do before, during, and after the move to ensure that your customers are satisfied with your service How to get more 5-star reviews We see a lot of gre...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to systematize your moving company's operation.  You'll learn: Why you must conduct a scripted confirmation call on every move What you can do to control your truck inventory and save yourself money How to make sure your movers consistently ask for reviews from your customers Your customers don't care about all the time and ef...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to systematize your moving company's operation.  You'll learn: Why you must conduct a scripted confirmation call on every move What you can do to control your truck inventory and save yourself money How to make sure your movers consistently ask for reviews from your customers Your customers don't care about all the time and ef...

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to systematize your moving company's sales process.  You'll learn: Why your moving company doesn't need to be "salesy" What you can do to properly manage leads How to make sure your sales team always knows exactly what to say to the customer When Louis was first creating the Moving Sales Academy course, he figured out that sal...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...

In this episode of The Moving Mastery Podcast, Louis Massaro shares 4 Must-Do Marketing Strategies for Moving Companies You'll learn: Why your marketing plan must be an ROI based strategy What you can do to Test, Track, & Tweak your lead sources How to use Repeats, Referrals, & Reviews to lower your marketing costs Marketing is the fuel that runs your sales machine. You pour leads into the machine...