The Managing with Mind and Heart Podcast

This is one of our most popular episodes. Originally aired August 2019 If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support. "It's important that you acknowledge that this relationship you have with your peers is going to change. It's just part of the deal. And we need to be prepared for that."   I am friends with my...

This is one of our most popular episodes. Originally aired May 2020 If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support. "We can't afford to not be in the pre-frontal cortex. In the information age, it's exponentially important to be in that part of our brain." – Scott Ummel In this wide-ranging conversation, Ethan a...

This is one of our most popular episodes. Originally aired May 2020. If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support. "If you don't intentionally engineer a workplace culture, it will go bad." When Person A has a problem with Person B and they go talk about that problem with Person C, that is what we call triangu...

"As team members, we want to be able to show up and be authentic within reason. But when you also have the power differential, there is much more need and responsibility for you to think about how you're impacting people around you."  In this episode, Ethan and Mike continue their conversation on psychological safety. Part 1 explores what it is, why it matters, and some barriers to creating it. In...

"We all bring different past experiences around psychological safety into our current workplaces. An important practice for every individual on a work team is working to gain some awareness about the transference you might be bringing into that situation." This episode (and the following episode) is all about psychological safety. Psychological safety is not a "safe space," nor does it mean everyo...

"There are these six things we've been training managers for years to get on their radar…because they're  game-changers." Welcome back to the show! After a slight hiatus, Mike and Ethan are back in action with Season 3, and oh, do we have much in store for you. In this kick-off episode, the duo goes back to the foundation of management to discuss "the manager's radar." As you're preparing for a da...

"We are now having to manage much more towards results instead of managing the process." If you haven't already, we recommend going back to listen to the first part of this series, episode 51. Hana joins Mike back on the podcast for a round two conversation all about managing hybrid and remote work teams. Now that so many of us find ourselves supporting some or all of our employees in a variety of...

Ethan and Mike conclude their series on building a healthy leadership team by discussing the interconnectedness between trust, conflict, commitment, and accountability. It's the combination of these important team skills and behaviors that work together to produce valuable results. Using ideas from the 5 Dysfunctions of a Team model, the guys discuss practical and actionable ways to gain team comm...

Tom Keziah, a consultant and coach with Nash Consulting, is a terrific listener. Listening well really matters – whether it's in professional or personal relationships. The act of listening with care, respect, and attention is how you build relationships and cultures based on psychological safety. Tom and Mike take us on a tour of best-practice listening skills and behaviors and shows them in acti...

"It's not the topic of conflict that's really the issue or the problem, it's how we do conflict. We can grow towards learning how to do conflict in a way that really meets the needs of everyone in the group and helps us achieve our goals" Ethan and Mike continue their series on building a healthy leadership team by diving further into the topic of conflict. Conflict among a leadership team isn't b...

"The main bias that can get in our way while managing a hybrid workforce is this thing called distance bias. If I have half of my people in the office and they are available, I'm just going to go talk to them more. And unintentionally I will create a fairness issue." In this episode, Mike is joined again by consultant and coach extraordinaire Hana Butler. Hana, one of our colleagues at Nash Consul...

"We don't know what we don't know." In this mini-episode, Ethan discusses the Johari Window model and what it can show us about personal growth as leaders, managers, and humans in the world. For more information on Nash Consulting, visit their website at www.nashconsulting.com Show Notes: Ep. 36 – Developing a Growth Mindset Through Self-Compassion Kristin Neff's self-compassion website Ep. 38-Ep....

"The resolution of conflict is predicated more on how people approach conflict than it is on the nature of the conflict itself." If a group of people makes key organizational or departmental decisions together, that group of people needs to be healthy before they can expect the rest of the department or organization to be healthy and achieve sustained positive results. In the first and second part...

"If you know your personality, then you figure out you're not broken, you're not a failure. You've just been trying to shove a square peg in a round hole. So let's find a square hole." – Akpene Torku Sims Please welcome to the show business coach and consultant Akpene Torku Sims (see her bio below). Ethan and Akpene discuss archery (yes, archery), how Akpene helps clients understand who they are i...

If a group of people makes key organizational or departmental decisions together, that group of people needs to be healthy before they can expect the rest of the department or organization to be healthy and achieve sustained positive results. In the first part of this series, Mike and Ethan broke down Lencioni's 5 Dysfunctions of a Team model for creating a healthy and cohesive leadership team. In...

If a group of people makes key organizational or departmental decisions together, that group of people needs to be healthy before they can expect the rest of the department or organization to be healthy and achieve sustained positive results. And this is the topic of our episode and the next several episodes in this series. Ethan and Mike break down Patrick Lencioni's 5 Dysfunctions of a Team mode...

Originally aired in October 2019. "All the time you're taking with these regularly scheduled one-on-one meetings pays itself back with higher morale, more engaged employees, better relationships, and more trust. So, a few in-depth conversations a week doesn't seem like too much time to me." Running one-on-one meetings, without being hyperbolic, is probably the most important practice that a manage...

Mark Morrey is a leadership mentor and consultant from Vermont. He works with executives and other leaders like Nash Consulting does, and he has a couple of really special and unique focuses. He's passionate about, for one, reconnecting humanity to the natural world. Another of his unique areas of focus is building community in workspaces.  He calls himself a "human-connection specialist" and work...

"I'm starting to think it might be dang impossible to be really good at delivering these Top 15 Management Skills without a regularly scheduled one-on-one meeting." Folks, we've made it. This is the final episode of our series on the Top 15 Management Skills, and it's a goodie. This episode is all about regularly scheduled one-on-one meetings with employees. It's in these meetings that managers de...

"Organizations are as healthy as the leaders are skilled." Welcome back to Part 6 of this series that is all about the Top 15 Management Skills. Now that Mike and Ethan have broken down each of the skills and discussed some of their implications, it's time to get really practical. The topic of this episode is how a leader (or manager, if you prefer) can take these skills and deliver them in specif...

"If my employees aren't feeling cared about, if their needs aren't met, if they don't feel like I have their back, they are not going to provide good customer service, and my customers are going to be bummed." In the fifth installment of our Season 2 kick-off series, Mike & Ethan cover the final of the Top 15 Management Skills. These skills are Be Available and Responsive, Follow Through and Follo...

"How can you hold people accountable if you haven't made your expectations clear?" In the fourth installment of our Season 2 kick-off series, Mike & Ethan cover three more of the Top 15 Management Skills : Give Recognition and Praise, Make Expectations Clear, and Hold People Accountable. Managers who practice these skills are more effective and have higher-performing teams. And from our experience...

"Being a good manager is really about being a good human." Mike and Ethan are back for the third part of the Season 2 kick-off series. In this episode, they continue to break down the Top 15 Management Skills  (according to research) that will make or break your success as a manager. Managers who practice these skills are more effective and have higher-performing teams. And from our experience, ma...

In the second episode of our kick-off Season 2 series, Mike and Ethan dig further into how not to suck at managing. In this episode, the duo breaks down the Top 15 Management Skills (according to research) that will make or break your success as a manager. Managers who practice these skills are more effective and have higher-performing teams. And from our experience, managers who totally neglect t...

We are back for Season 2 of the Managing with Mind & Heart Podcast ! After a short hiatus from the mics, Mike and Ethan Nash get back in the studio to record their most important episodes yet. They break down the Top 15 Management Skills (according to research) that will make or break your success as a manager. Managers who practice these skills are more effective and have higher-performing teams....