The Managing with Mind and Heart Podcast

Some people walk into a room and immediately start moving things forward. Taking control, they set the pace, troubleshoot problems, and keep everyone focused on the goal. In this episode, host Ethan Nash explores the Conductor behavior style: what drives them, how they lead, and where friction tends to show up. Whether you're managing a Conductor or recognize yourself in the description, this epis...

Enthusiastic, action-driven, and energized by social connections: Promoters are often the spark in the room that gets everyone excited about what's possible. Host Ethan Nash breaks down this dynamic behavior style, exploring what makes Promoters thrive, where they can get tripped up, and how to bring out their best. Tune in if you're a manager of a Promoter, or a Promoter yourself who wants to und...

If you've ever managed someone who asks a lot of questions, wants all the data before deciding, or seems to slow down when things feel uncertain, you may be working with an Analyzer. In this first episode of a new series on behavior styles, Ethan Nash introduces the Analyzer: who they are, how they think, and what they bring to a team. Whether you lead an Analyzer or are one yourself, this episode...

On this special Q&A episode, host Ethan Nash answers questions on what it really means to lead with both empathy and accountability. Have a question for us to answer next time? Reach out at contact@nashconsulting.com . Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Great management is about showing up for your people. In this episode of the Managing with Mind and Heart , hosts Ethan and Mike break down 15 essential management skills, including advocacy: the art of going to bat for your team while staying aligned with your organization's needs. From securing resources and removing roadblocks to setting clear expectations and giving real autonomy, this is a pr...

As a manager, you don't act from the knowledge you have, you act from the state you're in. This week, host and Nash Consulting's CEO Ethan Nash sits down with Jinesha Jain, a TedX speaker and businessperson who helps high performers break free from mental overdrive and lead with more intention and compassion. Tune in for practical tools to get more centered in the moment, so your best leadership c...

At the next stop of Ethan's and Mike's journey to explore the driving forces behind workplace morale, they dig into what actually makes someone an effective manager. First, they examine why money rarely sustains morale and how the Peter Principle lands skilled individual contributors in leadership roles they were never trained for. Then they discuss the day-to-day behaviors (regular check-ins, hon...

This week, we're giving you an exclusive preview of something we've been building for years: the Mind and Heart University app , our leadership development course coming soon to your pocket. What you're about to hear is the audio from the course videos themselves, and we think you'll get a lot out of it even in this format. In this episode, hosts Ethan and Mike Nash unpack why a growth mindset is...

Saying "thank you" is easy, but making it mean something takes intention. In this episode of  Managing with Mind and Heart , host Ethan Nash breaks down a simple three-part framework for giving recognition that actually lands: naming the specific behavior, articulating the real impact it had, and reflecting back the character trait it reveals. Put it into practice, and you'll create an environment...

Every employee is quietly asking five questions: Do I matter? Do I belong? Am I being treated fairly? Can I predict what's going to happen? Do I have enough control?   In this episode of Managing with Mind and Heart , we explore how these questions shape how people show up and speak at work. Tune in to learn how a little neuroscience can make you a more instinctive, human manager. Text the word "L...

Empathy is a leadership superpower, but only when it is balanced with rational decision-making. In this episode of the Managing with Mind and Heart , Nash Consulting's own Hana Butler breaks down the different types of empathy, and explains how too much emotional absorption can cloud decision-making or lead to codependency. In her conversation with host Ethan Nash, Hana explains how the goal isn't...

On this episode of Managing with Mind and Heart, Ethan Nash explores the idea of the psychological contract. When leaders show genuine care and respect, employees respond with deeper commitment to the role and the team. After all, you can pay someone to show up to work each day, but they volunteer their hearts and minds.  Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly ne...

On this episode of the Managing with Mind and Heart podcast, host Ethan Nash is joined once again by Nash Consulting's own Hana Butler to explore the power of the growth mindset. By sharing the key habits practiced by people who embrace a growth mindset, Hana reminds listeners that it isn't a fixed trait — it's a skill that can be developed and strengthened over time. Other conversations with Hana...

On this episode of Managing with Mind and Heart , Ethan Nash sits down with leadership expert, author, and podcaster Mark C. Crowley to discuss his recent book The Power of Employee Well-Being: Move Beyond Engagement to Build Flourishing Teams . Together, they explore the book's central idea: when employees feel cared for and respected at work, they're far more likely to respond with the same care...

Strong psychological safety means employees can take risks and make mistakes without fear of punishment, but not all mistakes should be treated the same. In this episode, Ethan Nash breaks down the difference between "field errors" (mistakes made while taking initiative) and "operational errors" (preventable process breakdowns), and explains how confusing the two can quietly erode either accountab...

We've all heard of the open door policy, a concept that encourages accessibility and open communication between leaders and their teams. On this episode of the Managing with Mind and Heart , Ethan and Mike Nash discuss the "half open door policy," where leaders balance approachability with boundaries. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practi...

Unclear timelines don't just slow work, they damage trust. This episode explores why naming a "by-when" is essential for reliability, accountability, and healthy workplace relationships, and how to start establishing a culture of clear expectations with your team. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And ju...

Interest in pursuing management positions is declining. This episode makes the case for why that's not all bad, and why some people should think again before opting out. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

In this episode of Managing with Mind and Heart , Nash Consulting CEO Ethan Nash explores the Systems Thinking model, which emphasizes that improving structures and processes is often more effective—and more sustainable—than trying to fix people. While some challenges may still require personal intervention from managers, tools like the "Five Why" technique show how a Systems Thinking approach hel...

How are you supposed to respond when an employee comes to you with a concern? In this episode, Mike and Ethan explain that It all comes down to how you answer these two questions: Does this issue impact the employee's ability to do their job? Does this issue impact the organization?   Depending on how you answer these, managers have five options for how to address the concern. Tune in to learn mor...

In this episode, host Ethan Nash reintroduces the concept of assigning a Single Point of Accountability on every single project. He reminds listeners that all too often, project or team dysfunction can be accredited to one simple miss: the lack of an SPA. Tune in to discover how to prevent chaos and keep your projects on track. Text the word "LEADING" to 66866 to be added to Nash Consulting's mont...

In this episode, Nash Consulting's CEO Ethan Nash discusses why emotional IQ skills matter for leaders, oftentimes more than solid processes. Nash defines these skills as "repeatable behaviors often complemented with repeatable mindsets that produce consistent outcomes." Tune in to learn more about the top three skills to keep in mind to increase your effectiveness as a leader.   In this episode,...

In this episode of the Managing with Mind and Heart podcast, Nash Consulting's Anna Gibson rejoins Ethan Nash in a follow-up to our September discussion on  Team Effectiveness . Drawing from the research-backed framework from Teams That Work by Eduardo Salas and Scott Tannenbaum, which explores the "Seven Cs" that drive team success (Capability, Coordination, Cooperation, Communication, Cognition,...

In this episode of the Managing with Mind and Heart Podcast , host Ethan Nash breaks down the beginning of the book, The Culture Code , where author Daniel Coyle explores why psychological safety, rather than talent, is the foundation of great teams. By diving into some of Nash Consulting's favorite excerpts, we unpack the signals that say "you belong here" and explore best practices for leaders....

What do you do when the same negative behavior keeps showing up from an employee? This episode explores the concept of progressive conversations , a respectful, relational approach to coaching that builds accountability without breaking trust. Instead of repeating yourself or jumping straight to discipline, you gradually increase the intensity of each conversation, from a casual "by the way" chat...